I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... もっと見る
企業が回答しました
29a High Street, NG31 6PH Grantham, GB
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I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... もっと見る
企業が回答しました
Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... もっと見る
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Christopher was a massive helping hand in the Grantham store today, great customer service and spot on support. Highly recommend
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From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... もっと見る
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当該企業による記述
29a High Street, NG31 6PH, Grantham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great service from Matthew! Best Vodafone store we’ve been to.

Vodafone UK - Grantham からの回答
Have visited the Grantham store for the second day in a row to take out contacts for both my daughters. AJ was outstanding in making sure I knew all that was happening and even stayed late to finish everything off.
Definitely worth 5* rating.
Thank you AJ for making the experience pleasurable.

Vodafone UK - Grantham からの回答
Pavel in Vodafone Grantham has made an experience that I was initially dreading, very bearable and has helped lots. I know where to come to for any issues in the future.

Vodafone UK - Grantham からの回答
Pavel in the Vodafone Grantham store was great with setting me up with a new phone and tablet. Very happy with the service.

Vodafone UK - Grantham からの回答
Matthew was great explaining everything about the phones to me and he is an asset to the company!!! I’ve come from the grantham store with my brand new iphone that i am very pleased with.

Vodafone UK - Grantham からの回答
Really helpful, polite and sorted exactly what we wanted with no hassle. Been a Vodafone customer for many years and popping into the Grantham store is always a pleasure

Vodafone UK - Grantham からの回答
Great customer service from Matt, honest and informative. Definitely prefer face to face than online or over a phone.
Matt is a true star for Vodafone.

Vodafone UK - Grantham からの回答
Pavel in the Grantham store was extremely helpful and reassuring. My phone was stolen abroad and he helped me recover most of what I had lost - thank you very much! Fiona

Vodafone UK - Grantham からの回答
The guy in the Pavel was quick and understood what I wanted

Vodafone UK - Grantham からの回答
Really good service very patient would totally recommend

Vodafone UK - Grantham からの回答
Came in to sort a payment issue on our account, sorted easily and straight forward. Very friendly and helpful staff

Vodafone UK - Grantham からの回答

Vodafone UK - Grantham からの回答
Went to the Vodafone store spoke to Pavel the assistant manger to look at my contract and options for an upgrade etc. Pavel went above and beyond to help/assist myself. He spotted a discrepancy on my account which then lead to a phone call to Vodafone customer service, which Pavel assisted with and talked me through what needed to be said to try to resolve my issue. Pavel also spoke to the customer service team to make sure I had the correct information and was being dealt with correctly. 100% 5 star service this morning I was in the store nearly 2 hours. Pavel was patient, understanding, sorted my current contract while on the phone to customer service. So once the call had finished I was good to go. Finished off with a call back booked in 6 months to check everything is still all ok with my new contract. Thank you for your time and patience this morning.

Vodafone UK - Grantham からの回答

Vodafone UK - Grantham からの回答
Matthew was brilliant - knew what he was doing and while we waited he was very easy to talk to. I was surprised how easy it was to add a sim card to my contract.

Vodafone UK - Grantham からの回答
Made us feel very welcome & met the needs we wanted

Vodafone UK - Grantham からの回答
Quick friendly service, very helpful and sorted my request quickly.

Vodafone UK - Grantham からの回答
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