I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... もっと見る
企業が回答しました
所在地
所在地を変更29a High Street, NG31 6PH Grantham, GB
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Dennis was extremely helpful and efficient in sorting out my phone problem (embarrassingly fast...I had tried)..and sorting a new contract. He also helped with a new broadband contract...which sav... もっと見る
企業が回答しました
Christopher was a massive helping hand in the Grantham store today, great customer service and spot on support. Highly recommend
企業が回答しました
From the moment I stepped into the Grantham store to sort out upgrade/trade in offer on my Samsung Galaxy phone Darren was very helpful.He walked me through the whole process,giving me options along t... もっと見る
企業が回答しました
企業情報
Vodafone UK - Grantham について
当該企業による記述
連絡先
29a High Street, NG31 6PH, Grantham, 英国
4.9
優良
213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Pavel always is good at helping me when…
Pavel always is good at helping me when I come in, very friendly and kind, tells me about the grate offers every time
2024年11月30日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Steven,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
very helpful and friendly always good…
very helpful and friendly always good service which we had pavel
2024年11月30日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Hannah,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Grantham からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Grantham からの回答
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Making new phone purchase easy
Very helpful, knowledgeable and professional service. They were interested in me and my requirements, so were able to help me make an informed decision and choice of phone upgrade.
2024年11月13日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Doug. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to change sim and had a couple…
Came in to change sim and had a couple of issues with phone. Everything sorted staff very friendly and helpful
2024年11月10日
自発的なレビュー
Vodafone UK - Grantham からの回答
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Pavel was a great help and full of information. Sorted all my issues.
2024年11月10日
自発的なレビュー
Vodafone UK - Grantham からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Vodafone UK - Grantham からの回答
Hey Paiwand.
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff with excellent knowledge
Great staff with excellent knowledge, highly recommended. Well done Leah and Jake
2024年10月30日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi David,
Thanks for sharing your five start feedback for Leah and Jake. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Grantham からの回答
Hi Owen,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic service this morning by Jake
Fantastic service this morning by Jake, sorted out our broadband . Very friendly and professional. Very very happy with the service given
2024年10月25日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Karen,
This is lovely feedback for Jake. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great friendly person and very…
Great friendly person and very knowledgeable. Would highly recommend coming in to see Matthew 🙂
2024年10月5日
自発的なレビュー
Vodafone UK - Grantham からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Matthew was so helpful and was lovely…
Matthew was so helpful and was lovely to talk to! Really amazing service and experience. 🙂
2024年10月5日
自発的なレビュー
Vodafone UK - Grantham からの回答
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from store manager Pavel…
Great service from store manager Pavel and really happy. He deserves a pay rise.
Thank you.
2024年9月30日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Suresh,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matthew was really helpful sorting out…
Matthew was really helpful sorting out our contracts and new phones
2024年9月21日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Jack,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Grantham からの回答
Hi Christopher,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Service
I walked in on the off chance that I could speak about my plans in person because I live in a remote part of the UK and was visiting Grantham. The store manager - Matthew was very relatable and professional. It was great to be able to sort out my problem at a pace that worked for me.
2024年9月14日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Rob,
Thanks for your review for Matthew. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Grantham are always helpful
2024年9月13日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Took far too long to confirm/upgrade…
Took far too long to confirm/upgrade the account from external source, nothing the in store person could do.
2024年9月4日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Craig,
Thanks for your feedback regarding the experience you've had when upgrading. We hope to turn this around for you one day in the future. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really helpful knowledgeable staff…
Really helpful knowledgeable staff who went above & beyond to find me a phone that met my requirements.
Their store manager Pavel was absolutely charming.
I overheard the lady assistant Jess talking to another customer who was equally helpful.
2024年9月3日
自発的なレビュー
Vodafone UK - Grantham からの回答
Hi Lynda. Thank you for your review for Pavel and the team. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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