Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... もっと見る
企業が回答しました
所在地
所在地を変更29 New Road, DA11 0AB Gravesend, GB
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My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... もっと見る
企業が回答しました
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... もっと見る
企業が回答しました
Tomas was very helpful and gave clear information given regarding my new tariff today
企業が回答しました
企業情報
Vodafone UK - Gravesend について
当該企業による記述
連絡先
29 New Road, DA11 0AB, Gravesend, 英国
4.9
優良
207件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Tomas is brilliant
Tomas is brilliant, so knowledgeable and helpful. I recommend him to everyone
2025年1月29日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Debbie,
Thanks for sharing your fabulous feedback for Tomas. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Gravesend からの回答
Hi Zaneta,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good customer experience from…
Very good customer experience from Mitra and Tomas at the Gravesend branch. Recommend getting service from them! They answered all my questions.
2024年12月21日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Serina,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Tomas helped me out perfectly
Tomas helped me out perfectly, great representation for Vodafone…especially given the poor service i received from EE, he’s a reminder why Vodafone are better than the rest x
2024年12月18日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Arj. Thank you for your review for Tomas. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tomas and Manni were in the gravesend…
Tomas and Manni were in the gravesend store and I received the best service ever. They were very helpful and Tomas got me the best broadband deal.
2024年12月15日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hello, Mope,
It's always our aim to provide a helpful service, so it's great to hear that Tomas and Manni delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Great service! Been to many Vodafone stores and came to the same answer. Not possible to change phones. Walked in today with one last hope and the young man who helped me sorted me out a brand new phone! I couldn't believe it. Very calm and reassuring approach. Could not fault them!
2024年11月29日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hey Alex,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Gravesend からの回答
Hi Yeboah,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful and overall excellent…
Very helpful and overall excellent service very happy customer. Dorian Manni and Mitra were fantastic
2024年11月26日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hello, Peter,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
MITRA was excellent 10/10 service thank…
MITRA was excellent 10/10 service thank you
2024年11月26日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hello, Sue,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thomas was perfect
Thomas was perfect, couldn’t ask for better help 10/10 experience from me!
2024年10月31日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Alex, Thanks for your awesome feedback for Thomas. It's great ot see he provided such a great service.
Thaks, The Vodafone Social Media Team
Mitra was very helpful and my upgrade…
Mitra was very helpful and my upgrade went as smoothly as possible.
2024年10月29日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hello, Jeff,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The adviser from the vodafone gravesend…
The adviser from the vodafone gravesend store tomas was ablet to save me money on my sim and he was very helpful.
2024年10月4日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hello, Jason,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tomas from vodafone gravesend store was…
Tomas from vodafone gravesend store was very friendly and helpful on giving me my new phone.
2024年10月3日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Jaswant,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Gravesend からの回答
Hi Ali. Thank you for your review for Tomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problem redeeming free offer
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that would be either texted or emailed to me, that never arrived. I visited my local Vodafone Store in Gravesend and spoke to Tomas. He rang Customer Services on my behalf and after an hour or so on the phone to various departments received the appropriate link. The link worked perfectly. Thank you Tomas.
2024年9月6日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hey Keith,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gentleman couldn't do anymore for me…
Gentleman couldn't do anymore for me really recommend the store
2024年8月24日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hey Bradley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tomas helped me well with my upgrade
Tomas helped me well with my upgrade, explained everything to me and didn’t keep me too long
2024年8月8日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Susan,
What super feedback for Tomas! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone Upgrade
I was due for an upgrade and wanted to discuss my options with a person rather than online. Tomas was very helpful in the shop and found me the best deal that suited my needs. Mandeep was new but was also extremely friendly and helped while I waited for Tomas to finish with another customer. Thanks to you both, it was a good experience, much better than phoning Vodafone direct!
2024年8月3日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Vicky! I'm glad to hear you you enjoyed your experience in store with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Great customer service!
Well informed and explained all deals well. Honest and helpful
2024年7月26日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hey Amber,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Tomas was a very helpful team member…
Tomas was a very helpful team member who offered advice and support. My questions were answered and Tomas gave additional feedback. Thanks for a positive experience.
2024年7月23日
自発的なレビュー
Vodafone UK - Gravesend からの回答
Hi Alexandra,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Tomas.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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