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Vodafone UK - Guildford レビュー 

203
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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66 High Street, GU1 3ES Guildford, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We needed to replace a phone and went without an appointment to the Guildford shop. Sam who dealt with our request was very helpful, patient, knowledgable and a pleasure to meet. He managed all the... もっと見る

企業が回答しました

5つ星のうち5の評価

I’d like to give a huge shout-out to Sam at Vodafone Guildford! He gave me an excellent deal on my new phone contract and internet package, and his customer service was outstanding from start to fini... もっと見る

企業が回答しました

5つ星のうち4の評価

Taskin was very helpful and he showed me the effective method for my phone upgrade. His knowledge and patience made a potentially stressful situation much easier to navigate.

企業が回答しました

5つ星のうち5の評価

Went in to enquire about an upgrade to my current phone. All questions I had were answered professionally and efficiently, thank you to Alfie who thoroughly guided me through the process!

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Guildford について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 66 High Street, GU1 3ES, Guildford, 英国

4.9

優良

TrustScore 5段階評価の5

203件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(203)

過去12か月のレビュー数: 42,456件

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5つ星のうち5の評価

Quick, easy and efficient

Shopping in Vodafone used to take hours upon hours and it made me go online mostly. But I needed a phone on the same day as I dropped mine in a river. Sam got me a new phone sorted out with a replacement sim in under an hour!! Will definitely use the store more in the future.

2023年7月10日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Jacob. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service in the Guildford store!

I had visited a Vodafone store in Fenchurch street and had received a really poor service with none of my questions answered. However, Steve in the Guildford store was brilliant and answered all my queries clearly. Even when I couldn't get my old number reinstated (my fault), he was so patient and clear - thank you so much!!

2023年7月10日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Hannah,

It's great to hear of your positive experience with Steve! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Had a query about roaming in Canada

Had a query about roaming in Canada. Query answered and everything setup. Even better got a new package that included roaming in Canada and lots of other places I’m travelling to. Great work Steve

2023年7月10日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Donna,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Guildford store is the place to be

I went into Guildford for my weekly mooch around and happened upon the Vodafone store, I remembered my phone was smashed so I went into the establishment and was greeted by a fellow called Sam, my phone was in fact not smashed and it was just my screen protector! A+ service!

2023年7月3日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Rupert,

I'm glad to hear your screen was ok. Thanks for your review and kind words for Sam.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great Service

Xander gave fantastic service.

2023年6月22日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi David,

Thanks for your review for Xander.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Personal service

Bryony was amazing and mad me feel so comfortable and there was no judgement that I am really not tech savvy and don’t know how to do things with my phone online. I don’t know what I’d do without the lovely in-store service!

2023年6月20日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hey Gemma,

Thanks for letting us know what an amazing job Bryony did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Joey at the Guildford branch was very…

Joey at the Guildford branch was very patient and helpful and sorted my issue.

2023年6月19日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hey Lin,

Thanks for letting us know what an amazing job Joey did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service by Sam

Great service by Sam, helpful and knowledgeable.

2023年6月17日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Mark,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I went into the Guildford Store To Ask…

I went into the Guildford Store To Ask for help with my WHATSAPP. The man in the store not only achieved my goal of setting up whatsapp, he also offered me a lower priced plan which his colleague processed. If you need Help Then Go to the Guildford Store and ask for Sam, he will Take cAre of you!

2023年6月1日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hey Patricia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent advice and my phone problems…

Excellent advice and my phone problems were solved

2023年6月10日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hey Anthea,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I wanted to change network

I wanted to change network, but was dreading the experience. No need to worry though!
Bryony was very kind and helpful and basically did everything for me.
I can't rate my experience of Guildford Vodafone more highly and would recommend it to anyone.

2023年6月5日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hey Victoria,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rob in the guildford store was…

Rob in the guildford store was extremely helpful and efficient. Highly recommended.

2023年5月29日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The store was nice and clean and our…

The store was nice and clean and our help from bryony has made our lifes very easy. Excellent service

2023年5月24日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Tristian, It's great to see our store and Bryony left such a positive impression on you.
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Super Service !

I was looked after by Xander, he throughly explained my new contract. He helped me find the best price,
And he explained how to use my phone on holiday !
I always recommend this store.

2023年5月23日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Thanks for your review Jessica. It's great to hear Xander took the time to explain everything for you. I hope you have an awesome holiday!
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Great service from Bryony at the…

Great service from Bryony at the Guildford Vodaphone store. She solved the problem in minutes with great efficiency and was very pleasant to deal with. And all on a Sunday morning!

2023年5月21日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi David,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Ask for Sam in Guildford!

Sam in Guildford was really helpful with transferring my number from EE. MUCH BETTER service than I ever received with EE. Thanks Sam

2023年4月18日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic help and support Sam in…

Fantastic help and support from Sam in Guildford today with setting up my sons first phone and making sure it was safe. An absolute super star who has saved me hours of time and probably many tears as well. Thanks so much

2023年4月19日
自発的なレビュー
Vodafone UK - Guildford ロゴ

Vodafone UK - Guildford からの回答

Hi Annabel,

This is an amazing review for Sam. Thanks for sharing how much you were helped and I'm glad your sons phone is all set up now.

There's also some useful information here: https://vodafone.uk/3osuqjz

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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