Vodafone UK - Halifax レビュー 186

TrustScore 5段階評価の5

4.8

5 Southgate, HX1 1DL Halifax, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navig... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Halifax branch today as my mum was looking for a new contract. We were served by Kirsty and she was very helpful explaining the various deals. It was very hot in the shop for all of us... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited the Halifax store in an emergency! The staff were so very helpful especially Tommy who I was served by. He was very attentive, understood my needs, looked for best options for me (and the chi... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Halifax について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 5 Southgate, HX1 1DL, Halifax, 英国

4.8

優良

TrustScore 5段階評価の5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing service lovely lady

Amazing service lovely lady

2026年6月2日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Lynda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lovely lady really helpful and really…

Lovely lady really helpful and really polite.

2026年6月1日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Michaela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We visited the Halifax branch today as…

We visited the Halifax branch today as my mum was looking for a new contract. We were served by Kirsty and she was very helpful explaining the various deals. It was very hot in the shop for all of us but Kirsty was very professional and my mum is happy with her new contract. Thank you Kirsty

2026年5月12日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Jane,

Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The lady in the store was first class

The lady in the store was first class. We had been to a couple of other stores and tried to keep my son’s number but it was too much trouble for them all. Not this lady. She went through it all painstakingly to keep his number. She also got him a cracking deal on his sim. The ladies name was Kirsty I think in the Halifax store. What a true professional.

2026年4月29日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Taz was really helpful and talked me…

Taz was really helpful and talked me through my new deal for sim and phone

2026年4月22日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visit on 17th April

The advisor, Lisa, was helpful and informative and did not use pressure tactics

2026年4月17日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kirsty (and I think the other lady was…

Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navigate phones. As well as being incredibly down to earth and taking care to get us the best deals.

These ladies deserve a pay rise!! Thankyou ladies

2026年4月13日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kirsty was an absolute gem

Kirsty was an absolute gem. Sorted me out while being funny and easy to get along with. Top service

2026年4月10日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Matt,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Phone and broadband

Sharon went out of her way to sort out the phone contracts and broadband, even getting a good discount. 10/10.

2026年4月5日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff.

Very helpful staff.

2026年3月21日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kirsty was brill better than ever

Kirsty was brill better than ever. Helped out with a fraud call i received and again with a watch i had been looking at for a while .

2026年3月19日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lisa was very helpful just needed a cup…

Lisa was very helpful just needed a cup of tea

2026年3月16日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kirsty was amazing

Kirsty was amazing, got me best deal and what an amazing team. Highly entertained

2026年3月10日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Taz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kirsty at the halifax store was lovely…

Kirsty at the halifax store was lovely and freindly will be asking for her to help me in the future and you should definitely consider her for store manager 😀

2026年3月6日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Liam,

Thanks for the lovely review and fantastic support for Kirsty.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tasmia was an absolute star

Tasmia was an absolute star. As soon as I sat down, she had me howling and looked after me. Couldn't have asked for more.

2026年2月24日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service by Kirsty

Great service by Kirsty. Very informative and patient. Would come back and see her again. Halifax store really helpful.

2026年2月18日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Chris,

Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

The online Vodaphone support has become…

The online Vodaphone support has become rubbish. 1. They did not recognise the card I used many times to top up online, so my payment didnt go through. 2. No reason was stated online. 3. The support agent spoke with such a strong accent that I could not understand him - he said "is it your only phone number?" refused to explain why he asks, was rude, - and when I called again, since this one dropped the line, another agent asked "are you the OWNER of this phone?" which at least made sense. 4. but she still could not see that I d used that card numerous times to pay for thos number. 5. again, after this conversation the payment failed, she proposed me to go to the store on foot for topping up

2026年2月16日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hi Tanya,

I’m really sorry to hear about your recent experience, it’s absolutely not the level of service we want anyone to have. Thank you for taking the time to share this, and I completely understand how frustrating it must have been to repeat yourself, face long hold times, and not feel listened to.

If you’re open to it, I’d love to help you here and make things right. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone.

You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Kirsty helped me upgrade my phone at…

Kirsty helped me upgrade my phone at such a low price and made it very clear and understanding, making my experience feel at ease and enjoyable.

2026年2月10日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Alice,

Thanks for the lovely review and fantastic support for Kirsty.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone

Kirsty was lovely very helpful and had a good chat got me a new sim quick and easy informed me of when I’m due for an upgrade which was also nice

2026年1月31日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lisa was excellent

Lisa was excellent

2026年1月29日
自発的なレビュー
Vodafone UK - Halifax ロゴ

Vodafone UK - Halifax からの回答

Hey Diane,

Thanks for the lovely review and fantastic support for Lisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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