I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... もっと見る
企業が回答しました
所在地
所在地を変更5 Southgate, HX1 1DL Halifax, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As always polite and ready to help ,shout out to sharon and Danny ,talking me through different options for my new phone and for helping my dad with an issue with his current phone .
企業が回答しました
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... もっと見る
企業が回答しました
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal. He also sorted my husband out with a new phone and, again, an excellent deal. Lovely and ple... もっと見る
企業が回答しました
企業情報
Vodafone UK - Halifax について
当該企業による記述
連絡先
5 Southgate, HX1 1DL, Halifax, 英国
4.8
優良
201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Tommy helped me switch over to Vodafone…
Tommy helped me switch over to Vodafone and he was very helpful and patient until we got everything sorted
2025年9月18日
自発的なレビュー
Vodafone UK - Halifax からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom & Sharon were really nice and…
Tom & Sharon were really nice and helpful good job as due to software clitches setting up 2 upgrades and a new watch we spent along time in their company. Thanks for all your help and nice company guys 😊
2025年9月12日
自発的なレビュー
Vodafone UK - Halifax からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Vodafone UK - Halifax からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Halifax からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I went in for help with an issue and…
I went in for help with an issue and Taz really looked after me and my daughter. She had a lovely manner and took the time to find the right deal for us with no pressure. She is a real asset to the Halifax store.
2025年8月30日
自発的なレビュー
Vodafone UK - Halifax からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Visited Vodafone this morning with my…
Visited Vodafone this morning with my grandmother. She was due a new handheld and Lisa who works there was very helpful and made us feel comfortable. She got a good deal for us and was more than happy to help. Must say we had a rude encounter with a lady who interrupted our appointment and she dealt with her respectfully and dissolved a situation that could have ended sour. All in all very happy with the service given 10/10
2025年8月21日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy is a star!
Came in to up my data and Tommy looked after me. Would recommend:)
2025年8月15日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey there,
Thanks for the lovely review and fantastic support for Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tas was amazing
Tas was amazing, great customer service, smooth process Halifax store staff all really good
2025年8月9日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Sharon,
Thanks for the lovely review and fantastic support for Tas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kirsty MVP
Kirsty absolute amazing at her job. Extremely helpful, great conversation, couldn’t have had a better person to help with my phone problems. Anytime I have any future problems, I’d love for her to be the one to deal with it!
2025年8月7日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Evan,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Take was very helpful throughout the…
Take was very helpful throughout the process of changing over the phone and the setup went very smoothly
2025年8月4日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kirsty was really helpful
Kirsty was really helpful and we got everything sorted nice and easily. Will be back to sort future phone contracts.
2025年8月4日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sale/Collection of new phones
Collected a couple of phones this year from the store, all staff i dealt with were helpful, Kirsty dealt with the sale of my Fold7 this month and she couldn't of been more friendly and knowledgeable, i would recommend this store to anyone.
2025年7月11日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Chris,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Halifax からの回答
Hey Kimberley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Tommy
Great service from Tommy. He sorted out a new phone, discussed options and transferred all data over. Greatly appreciated his help
2025年7月24日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Allison,
Thanks for the lovely review and fantastic support for Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Guy called Tommy sorted everything out…
Guy called Tommy sorted everything out for my new sim contract and internet contract, made life so easy as I had my 1 year old with me. Would never go anywhere else again
2025年7月19日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Callaway,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy was really helpful and patient…
Tommy was really helpful and patient setting up my new phone.
2025年7月8日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone for old man
Help my old aged father sort out new phone and contact without any problems even though her equipment was running slow
2025年7月12日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Jonny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy was a legend
Tommy was a legend! He gave me the details in plain English. He got me the best deal and the whole process was smooth and quick. I would highly recommend this store and Tommy.
2025年7月9日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Graham,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Friendly Staff
Was seen by a lovely lady called Taz, straight away. Was really knowledgeable and friendly, got me the best deal possible. Will defo recommend to everyone not on Vodafone.
2025年7月7日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Aaron,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been with this internet provider for…
Been with this internet provider for two years and have had nothing but issues. We lose the signal constantly it can be off for days sometimes weeks. We always have issues with contacting them to resolve the issue after spending 45mins going through aotomaited security checks then to talk to someone who can barely speak English and not understand the issue we are talking about. It takes days for them to book a engineer and you can wait up to a week for anyone to come out to check the internet.
Highly recommend you do not pick this internet provider
2025年7月2日
自発的なレビュー
Vodafone UK - Halifax からの回答
Hey Dennis,
Thank you for taking the time to share your experience. We’re really sorry to hear that you have been experiencing issues with your broadband. We fully understand and appreciate how important it is to keep our customers connected.
We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you.
Request you to please reach out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm. If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
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