From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... もっと見る
企業が回答しました
所在地
所在地を変更Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... もっと見る
企業が回答しました
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... もっと見る
企業が回答しました
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Hanley について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, 英国
5.0
優良
635件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Hanley からの回答
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service
Helped me with a new phone upgrade really Sam knows his stuff.
5 🌟
2026年3月8日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got me the right price for my sim only upgrade
2026年3月8日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Karl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Phone
Went in the store to buy an easy to use Smart Phone. The staff were very friendly and told us about all the options. We were served by Chanvir who was friendly, very patient and explained everything about the new phone. Happy with the experience.
2026年3月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good and efficient service from…
Very good and efficient service from adam today
2026年3月7日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Kerry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was so helpful in getting us…
Ryan was so helpful in getting us sorted with a new contract. Made the whole process really pleasant. Thank you!
2026年3月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Lucy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
served by chan
served by chan, helped get a new contract and move my stuff over top lad
2026年3月3日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Johnny,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey Cristian,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service today
Amazing customer service today. So helpful and supportive. Couldn't wish for a better experience. Thanks to Jess and Sam :)
2026年2月21日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Georgia,
Thanks for the lovely review and fantastic support for Jess and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from…
Excellent customer service from Iftab,saved us some money, which was good
2026年2月21日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very easy to complete what we needed to…
Very easy to complete what we needed to do today. Iftab extremely helpful
2026年2月21日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Chan helped me transfer my data over to…
Chan helped me transfer my data over to new iPhone
2026年2月19日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jas very helpful
Served by Jas - very helpful, reset my app so I can now judge my bills, and briefed me on a current promotion that is of interest to me
2026年2月17日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hi Martin,
Thank you so much for your wonderful review and the amazing support you’ve shown for jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
served by jess lovely lady helped move…
served by jess lovely lady helped move my stuff from one phone to another
2026年2月17日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chanvir was amazing in every way
Chanvir was amazing in every way. Patient kind professional and went above & beyond to familiarise me with my new mobilr
2026年2月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Georgina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess explained our options in terms we…
Jess explained our options in terms we could understand. Brilliant service
2026年1月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Brenda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
William helped me with transferring my…
William helped me with transferring my stuff from iPhone to Samsung. Great service
2026年1月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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