Vodafone UK - Hartlepool レビュー 

198
TrustScore 5段階評価の5

4.9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... もっと見る

企業が回答しました

5つ星のうち5の評価

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... もっと見る

企業が回答しました

5つ星のうち5の評価

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... もっと見る

企業が回答しました


企業情報


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  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, 英国

4.9

優良

TrustScore 5段階評価の5

198件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(198)

過去12か月のレビュー数: 42,756

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Had a problem with my iPhone

Had a problem with my iPhone. After a couple of visits to this Vodafone shop my issue was finally sorted. Big shout out to Melissa and the manager for their assistance.

2026年3月12日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Alison,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Melissa and the manager.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Topping up

Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.

2026年3月12日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sandra Hartlepool

Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!

2026年3月12日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Rebekah,

Thanks for the lovely review and fantastic support for Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Whole process was quick and efficient

Whole process was quick and efficient

2026年3月11日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service from Ryan been seeing…

Brilliant service from Ryan been seeing him for years and always had great service

2026年3月7日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Gillian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lost data

Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her

2026年3月7日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Ryan in hartlepool…

Amazing service from Ryan in hartlepool sortin my sim out

2026年3月7日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Roy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a good experience with chloe…

I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.

2026年3月5日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Massive thank you to Chloe for setting…

Massive thank you to Chloe for setting up my new phone

2026年3月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Mary,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Just saw ryan very polite guy made us…

Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy

2026年3月1日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Bonez, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Great service from Ryan sorting my…

Great service from Ryan sorting my upgrade out 5star

2026年2月25日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Chloe,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Calm, relaxed and helped with every information needed
Elizabeth was very helpful

2026年2月25日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Paramole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

excellent service from chole very…

excellent service from chole very helpful and smiley

2026年2月21日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey V,

Thanks for the lovely review and fantastic support for chole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

It was very good and nice

It was very good and nice, I really became happy from your attention.

2026年2月15日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Nasir,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Just been and upgraded our payment…

Just been and upgraded our payment plans was served by Chloe and Tiff.
Great service, all our plans updated and information recieved for home broadband.
Nice to be told we where Chloes first customers being overseen by Tiff. Great service by both young ladies very helpful and great communicators. Well done happy customers.

David W: Hartlepool

2026年2月14日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey West,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Experts!

Couldn't be happier with the experience I received. I came in completely baffled by technology, It makes me feel very embarrassed. I spoke with Tiff and sidra who put me completely at ease and talked me through everything clearly. I left a happy camper!

2026年2月14日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Marc,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Always great service offSandra came in…

Always great service offSandra came in for a query got the new pixel 10 happy as always with her exerlent service

2026年2月14日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Robin,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

So happy with my new contract Sudra…

So happy with my new contract Sudra Ryan helped explain everything and set up my sim

2026年2月13日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Hayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Popped into the store today for a new…

Popped into the store today for a new phone. was greeted by Ryan the assistant store manager, he was a friendly, welcoming chap. I couldn’t fault a thing he done, he got me a great deal on my new phone and helped me with my other devices from there shop. Massive thumbs up to Ryan and all the staff working the Hartlepool store :)

2026年2月10日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Anthony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Entered hartlepool store today with my…

Entered hartlepool store today with my husband who dropped his phone down the gutter, was able to pop in and upgrade both of our phones by paying a small fee. And was able to have all my data transferred over which was the scariest part for us considering our age.
Thankyou sidra

2026年2月10日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Janice,

Thanks for the lovely review and fantastic support for sidra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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