Vodafone UK - Hartlepool レビュー 

198
TrustScore 5段階評価の5

4.9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB


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5つ星のうち5の評価

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... もっと見る

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5つ星のうち5の評価

I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... もっと見る

企業が回答しました

5つ星のうち5の評価

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... もっと見る

企業が回答しました

5つ星のうち5の評価

I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... もっと見る

企業が回答しました


企業情報


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  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, 英国

4.9

優良

TrustScore 5段階評価の5

198件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(198)

過去12か月のレビュー数: 42,866

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Went to store and saw Sidra she was an…

Went to store and saw Sidra she was an amazing helpful person and I'm thankful for the help

2026年2月10日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Kenneth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent Customer Service

Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the process as smooth as possible. After a new sim and a better deal paying less a month we are relieved and so happy with the service. Thank you so much Sophie you are a credit to Vodaphone.

2026年2月9日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Meghane,

Thanks for the lovely review and fantastic support for Sophie,

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Been to store with my husband to see…

Been to store with my husband to see Ryan and had amazing service as usual 🙂

2026年2月8日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Geralda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Been to Hartlepool to see Ryan and had…

Been to Hartlepool to see Ryan and had great service as usual thanks again

2026年2月8日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to see Ryan for Vodafone app help…

Went to see Ryan for Vodafone app help and he was amazing setting it up for me a real helpful man thanks again

2026年2月7日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Angela,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service from Ryan been in a…

Brilliant service from Ryan been in a few times now and always great

2026年2月6日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Talked to Sidra

Talked to Sidra. Confident assistance. She has been friendly and very helpful.

2026年2月5日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Liz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

So happy with my service today in…

So happy with my service today in Hartlepool Vodafone. The manager Matthew and sidra were able to help me with my bills and a new contract after the store was closed.
Such a nice atmosphere and team.
Thanks alot guys!!!

2026年2月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Wisam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful staff so perfect and…

Really helpful staff so perfect and patient, they were able to drop my monthly bills down. Lovely girls, sidra & Sandra ❤️❤️❤️❤️❤️❤️

2026年2月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hi Audrey,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra & Sandra—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had such a laugh with Ryan and Sidra…

I had such a laugh with Ryan and Sidra today, such a lovely team in hartlepool Vodafone.
Able to upgrade my contract early, by trading in my device to cover my early fee. Never been happier.
Thank you 😊

2026年2月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Charles,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Ryan in the…

Great service from Ryan in the hartlepool store

2026年2月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hi Stephen ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was absolutely amazing today

Ryan was absolutely amazing today, was able to breakdown my bill package, and give me clarity on my query.
As an elderly, I needed all the help I was given. Great store Hartlepool Vodafone

2026年2月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Tony,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Quick swift upgrade

Quick, swift upgrade. Went in for new phone. Sorted out extra SIM and broadband at same time. Sandra was fantastic.

2026年2月4日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sandra was extremely helpful

Sandra was extremely helpful, went out of her way to give me a great deal

2026年2月3日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hi Neil,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sandra and sophie helped me transfer…

Sandra and sophie helped me transfer all my data from my old to my new device and were very informative and patient

Sophie also completed my trade in which gave amazing discount!!!

2026年1月31日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Karen,

Thanks for the lovely review and fantastic support for Sandra and Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sophie and sandra helped me and my…

Sophie and sandra helped me and my husband upgrade to new phones amazing service!!

Would recomened fo anyone

2026年1月30日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Jeannie,

Thanks for the lovely review and fantastic support for Sophie and Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I took a new contract today in…

I took a new contract today in Hartlepool vodafone' moving from EE. The service is top notch from the team and was thoroughly explained everything. They were even able to assist me with my phone set up and transfer-

So happy!
Thank you Sidra, Tiff and Sandra🥰🥰🥰🥰

2026年1月29日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Bethany,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sophie was exceptional today bringing…

Sophie was exceptional today bringing me over to Vodafone from EE. MY BROADBAND and my new sim contract- thank you so much Vodafone in Hartlepool. Sidra And Sophie

2026年1月29日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey Steven,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Happy with my contract today and the…

Happy with my contract today and the service I Received from Tiff and Sidra, the best service I've ever received, in any vodafone store- thank you so much Hartlepool!!! 😊

2026年1月29日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

really happy with my experience today

really happy with my experience today, tiffany helped me come over to vodafone! love this store!
thankyou sidra & Tiff

2026年1月29日
自発的なレビュー
Vodafone UK - Hartlepool ロゴ

Vodafone UK - Hartlepool からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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