This was my first time in the store and although I had a bit of a wait to be served, I realized when it was my turn that this was because the staff spend as much time with each customer as is neede... もっと見る
企業が回答しました
所在地
所在地を変更12 Union Parade, Eden Shopping Centre, HP11 2BQ High Wycombe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The manager of the store Jamal is outstanding. I am really impressed by how much he went the extra mile to resolve a number of issues I had been left with from terrible service from another store. Wh... もっと見る
企業が回答しました
Was in the Vodaphone shop in the Eden Centre High Wycombe today and was seen by Shimal, he resolved my phone issue very quickly and talked me through waht to do to use the fix. After this he was look... もっと見る
企業が回答しました
Visited my local High Wycombe branch today and was helped by Jeremiah Patel who was nothing short of phenomenal. He went above and beyond to help me with a pretty difficult situation staying well beyo... もっと見る
企業が回答しました
企業情報
Vodafone UK - High Wycombe について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
12 Union Parade, Eden Shopping Centre, HP11 2BQ, High Wycombe, 英国
4.8
優良
116件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - High Wycombe からの回答
Thanks for your feedback Rio. It's great to see we were able to get everything sorted for you, without taking up too much of your day ☺️
All the best, The Vodafone Social Media Team
Chet 10/10 great service received as…
Chet 10/10 great service received as usual in high Wycombe store. Got a new phone as old one stopped working and helping set up and get things working again.
2024年11月13日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi David,
This is lovely feedback for Chet. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone High Wycombe
I had some questions about my current account with Vodafone, and the High Wycombe store advisor, J (not full name for discretion reasons) gave all the information I needed, and pointed me to the correct direction with very professional manner! J is a very valuable member for Vodafone! Thanks!
2024年10月20日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hello, George
It's great to hear about the positive experience which you received in store, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - High Wycombe からの回答
Hi Kyle,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Very insightful and cooperative
Very insightful and cooperative. Gabriel was really good !!
2024年10月8日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Vijayasaradhi,
Thanks for your review and your lovely words for Gabriel! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service in store
Very good service in store, pop in store for a upgrade very fast and easy
2024年9月21日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hey Tak,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Spoke to Chet.
Had issue with sim not working after being replaced. Also had issue with phone. Chet was patient and understanding. My English is not very good.
2024年9月21日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hey Valentina,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service!
The customer service I received from the Vodafone store advisor was great, and beyond my expectations, as I have been pointed to the correct direction. Most important, a very professional manner. Many thanks to the advisor (not providing any names for discretion reasons).
2024年9月1日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone employs helped me with my issue
2024年7月22日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hey Charles,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Wonderful reassuring service from Lola…
Wonderful reassuring service from Lola at Vodafone High Wycombe. I was relieved to find her in the shop. She has assisted me before in buying a new phone which has been great.
2024年7月17日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hello Diane,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Lola.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
HIGH WYCOMBE STORE 10/10
HIGH WYCOMBE Store. My daughter when looking for a new deal on her Vodafone contract online got confused and selected the wrong options and ended up costing her more than the original contract. Sadly the online chat support were terrible, but thankfully we went to our local store and spoke to the team there. They were so knowledgeable and understanding and were able to sort out all the issues. They even took the time to take the human approach and while i was waiting even talked about our love for cars ! WE walked into that store with worry and anxiety....but we came out feeling great like a massive weight taken from our shoulders. Sadly i didn't get the name of the man who served us... but he is the guy that loves his customer service as much as his cars and for that i will be forever grateful !
2024年7月6日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hey Neil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Exceptionally professional and…
Exceptionally professional and outstanding service for my upgrade.
2024年6月29日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Imma,
We're so happy you received a 5 star level of service, thanks for sharing your feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpful but not pushy
2024年6月24日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Dani,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely fantastic customer service…
Absolutely fantastic customer service today from Chet. He actually listened and understood what we needed and gave great options.
2024年6月8日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Jen,
Thank you for your review. It’s great to hear of your positive experience with Chet. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lola was excellant
Lola was excellant, helped me with a new phone and contract and saved me money too. She made the transfer process easy and helped every step of the way. I can thoroughly recommend Vodafone and LOL if you need anything.
2024年4月3日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi there,
Thanks for your feedback! We're delighted you had such a great experience with Lola whilst getting things sorted. Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I am very pleased with the service…
I am very pleased with the service received. Very impressive and professional knowledge by Vodafone staff who served me. The staff was polite and ever ready to give her best. Am very happy with the service.
2024年3月14日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Frank,
Thanks for taking the time to share your feedback. It's lovely to hear you had such an exceptional experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Vodafone Broadband - such a wrong decision
Switched from BT to Vodafone, worst broadband experience ever, connection dropping all the time, not stable broadband. Same Fibre2 package as before, so underperforming.
Tech support advised going for the higher package, paying a lot more. Why does one have to take the Pro package to meet basic internet needs? Can Vodafone consider a better router as this issue has been ongoing for a long time?
It has been a devastating experience so far, and I hope Vodafone will sort this out soon.
23/03 It is nearly 4 weeks, such a useless broadband and the technical support, they don't know anything at all, I am struggling like anything my broadband simply don't work...
Given my experience, I am confident that any xyz company will be a better option than Vodafone.
2024年2月29日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Mr Saha,
Thank you for taking the time to review. We're sorry you're left feeling this way, this isn't the experience we want to provide. We'd love the opportunity to help you.
For any technical broadband queries, troubleshooting can be actioned here: https://www.vodafone.co.uk/help-and-information/broadband-support Or via our dedicated Broadband App: https://www.vodafone.co.uk/broadband/wi-fi-hub-and-broadband-app
Faults can be diagnosed and escalated via these self serve options. If you'd prefer to troubleshoot this with our dedicated Broadband Team directly, please reach out to them on 03333040191 or Live Chat: https://www.vodafone.co.uk/contact-us/
Thanks, Vodafone Social Media Team
Gabriel was an absolute pleasure to…
Gabriel was an absolute pleasure to work with. Polite , friendly and approachable, he went out of his way to assist and answer product questions. A real credit to your organisation and branch.
2024年3月6日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Russell,
Thank you for taking the time to review, and share this feedback for Gabriel.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jeremiah was incredibly helpful and…
Jeremiah was incredibly helpful and knowledgable and very personable. Very good customer service.
2024年3月2日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hey Katie,
Thanks for the lovely review and fantastic support for Jeremiah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I’m extremely grateful to Chet for…
I’m extremely grateful to Chet for taking the time to fix my iPhone after this weekends iOS upgrade had disabled the SIM port.
2024年2月27日
自発的なレビュー
Vodafone UK - High Wycombe からの回答
Hi Shaun,
Thank you for your review. It’s great to hear of your positive experience with Chet. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。