I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
企業が回答しました
所在地
所在地を変更13 High Street, SG5 1AT Hitchin, GB
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レビュアーのコメントを見てみましょう
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
企業が回答しました
I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!
企業が回答しました
Glenn was patient and helpful. Explained everything so I could understand. Thank you
企業が回答しました
企業情報
Vodafone UK - Hitchin について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
13 High Street, SG5 1AT, Hitchin, 英国
4.9
優良
220件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Mutzy the store manager helped me with…
Mutzy the store manager helped me with my brand new phone. She is great at what she does. She holds value and is an asset to the store.
2025年9月5日
自発的なレビュー
Vodafone UK - Hitchin からの回答
We're happy to hear that your new phone experience was so positive! We appreciate you recognizing our team member's value and helpfulness. Thank you for your feedback
Thanks,
Vodafone Social Media Team.
I came into the Vodafone Hitchin store…
I came into the Vodafone Hitchin store as I had multiple viruses and I was hacked recently. Mutzy the store manager looked after me and gave me peace of mind of my phone. Thank you for your perseverance and patience with me!
2025年9月5日
自発的なレビュー
Vodafone UK - Hitchin からの回答
We appreciate you taking the time to share your experience at our store. We're happy to hear that our store manager was able to assist you and provide reassurance regarding your phone.
Thanks,
Vodafone Social Media Team
Came to Hitchin store about phone…
Came to Hitchin store about phone problem Glenn was very helpful and knowledgeable would recommend staff at Hitchin
2025年8月28日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hi Carolyn,
Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Glenn and Jamie were incredible today
Glenn and Jamie were incredible today. They gave great advice and were all round a brilliant support.
2025年8月25日
自発的なレビュー
Vodafone UK - Hitchin からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Akila and Jamie Hitchin
I had an excellent experience in store thanks to Akila and Jamie who really went above and beyond to help me with my phone contract. They were patient, knowledgeable, and took the time to explain everything clearly so I understood my options. I felt well looked after throughout the whole process and feel like I made the right choice.
2025年8月20日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service from Glenn and his…
Outstanding service from Glenn and his colleague. I was upgrading for international coverage. He explained options thoroughly.
2025年7月23日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Helpful Service - Glenn
We visited the store to get a replacement SIM card. Glenn was very helpful and sorted the replacement SIM card immediately. Glenn also then noted our contracts had expired and took his time to search for the best deal that suited us and explained everything in detail and answered any queries we had and did not rush anything. Glenn ensured everything was written down for our reference and also noted that we could get a better broadband deal as we were existing Vodafone customers. We now have a better pay monthly deal on our phones and will consider changing to the broadband. Thank you for your time and help, Glenn.
2025年7月3日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, thank you for your patience and for clearly explaining everything. Great service
2025年7月2日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Helena,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glenn took the time to listen and to…
Glenn took the time to listen and to understand the problems I was having with my Vodafone account. Step by step, he worked through numerous routes to get to the root of the problem. Over the past six months, I've contacted Vodafone four times, and nobody could sort out the difficulties I was having. The root of the problem was with Vodafone, but I was not helped. Glenn did sort it out, and I'm really grateful. I recommend the Hitchin Vodafone shop and its staff 100%.
2025年7月1日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Hazel,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My daughter and I visited the Hitchin…
My daughter and I visited the Hitchin store and was greeted by Akila, who talked us both through all our options, and was very kind and knowledgeable. She even stayed over her finishing time to make sure we got our new phone sorted out. Well done Akila thank you for your help and kindness.
2025年6月23日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hi. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I has a great day with Akila and…
I had a great day with Akila and Jamie,they both explained to me about the running package and made it easy for me to have a switch to my sim only package.
So wonderful duo.
Bless both of you Akila and Jamie .
Thank you again.
2025年6月22日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hi Mariam. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Akila was dope but Jamie was the real…
Akila was dope but Jamie was the real deal. 10/10 would definitely bother them again. Miss Glenn or whatever his name was. Top bloke. Great staff, great location, and greater customers, I don't mind saying. CHOW weirdoes!
P.S. Akila was decent 10/10 would bore again.
2025年6月6日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hi, we are pleased to hear about your fantastic recent experience. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
New customer looking for better prices…
New customer looking for better prices on Sim only dropped in to Hitchin Store was greated by Jamie.
Explained what type of package i was looking for, Jamie was then able to easily recommend me a package which was better than a currently have saving me a lot of money.
I am currently thinking about changing my broadband also Mutzy gave me some very competitive prices overall service from the Hitchin team 5 Stars
2025年5月27日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hi James. Thank you for your review for Jamie. It's always lovely to read brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Glen with my…
Excellent service from Glen with my upgrade and setting up my new plan. Thank you.
2025年5月14日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful lady but the computers…
Very helpful lady but the computers were too slow !! She helped me sort out my contract over an hour ( slow computers! )
2025年5月6日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Ramesh,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hitchin からの回答
Hey Sparky,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and help from AKILA
Excellent service and help from AKILA, who sorted-out the issues with my email account on my mobile phone. Always with a smile, she did a fantastic job. Happy customer !
Colin W
2025年4月17日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Colin,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to store Glenn helped me as a new…
Came to store Glenn helped me as a new customer to get SIM only very happy
2025年4月16日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Adam,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Akila was very helpful with what what…
Akila was very helpful with what what we needed to do, she was very polite and amazing service, a credit to Vodafone store in hitchin.
2025年4月13日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glen at Hitchin Vodafone made the whole…
Glen at Hitchin Vodafone made the whole process of selecting and replacing my defunct mobe and converting to a plan, a seemless and stress-free experience for which I was extremely grateful. Thank you Glen!
2025年4月9日
自発的なレビュー
Vodafone UK - Hitchin からの回答
Hey ,
Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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