Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... もっと見る
企業が回答しました
所在地
所在地を変更93 King Street, KA1 1QD Kilmarnock, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
企業が回答しました
Alexander was approachable and very helpful explaining things to us giving options and choose what is best broadband to get. We also inquired about devices and was assisted to get the best deal. We al... もっと見る
企業が回答しました
Chloe (think she was manager) at Kilmarnock store helped me sort out my sim problems and also explained it to me in a way I could understand. Took her time was very polite and treated me with so... もっと見る
企業が回答しました
企業情報
Vodafone UK - Kilmarnock について
当該企業による記述
連絡先
93 King Street, KA1 1QD, Kilmarnock, 英国
4.9
優良
214件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Mel transfered my data to my new phone…
Mel transfered my data to my new phone for me, great help
2026年9月28日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey John,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andy sorted me with my new iPhone 18…
Andy sorted me with my new iPhone 18 pro upgrade. Thanks Andy :)
2026年9月14日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Melissa,
Thanks for the lovely review and fantastic support for Andy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melissa was wonderful
Melissa was wonderful. Helped me with my problem in no time at all. Also helped me adjust my contract. She’s a star.
2026年9月9日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi June. We really appreciate the feedback about the excellent support provided. We're glad to know our team member was helpful and efficient.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Melissa was a great help setting me up…
Melissa was a great help setting me up with my new phone deal.
2026年9月8日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was absolutely fantastic help
2026年8月22日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey David,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey Billy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM plan was due for renewal
SIM plan was due for renewal so I spoke to Mel, who renewed my plan for the next two years. Thanks Mel!
2026年8月11日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey A.James,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Clear and efficient explanation of what we needed to match our needs in terms of handsets and internets
2026年8月10日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from craig
2026年8月10日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
"Hey Walter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Andrew was very helpful
Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem.
He also gave information on how to troubleshoot broadband at home
2026年8月10日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Kenneth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very helpful
2026年7月11日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Edie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was an excellent help,made our…
Alex was an excellent help,made our visit very pleasant and economical
2026年7月11日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Grant,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was in the store last week and while…
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his responses. Craig kept an admirable level of professionalism throughout, and I thought it worth commenting on.
2026年6月20日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Jess,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Craig was excellent and helped me with…
Craig was excellent and helped me with everything I needed great customer service
2026年7月4日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan is an absolute superstar
Nathan is an absolute superstar. Helped me restart my whole Apple ID disaster and was lovely when I was on the verge of a breakdown! Thank you nathan you’re a lifesaver!!!
2026年7月4日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Grace
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good day
Alexander was charming very attentive and listened to what I was looking for and I left with what I wanted.
2026年6月27日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex is a fantastic asset to your company, explained all relevant information well, excellent customer service from start to finish!
2026年6月6日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Pete,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very professional while also…
Alex was very professional while also being friendly.
Helped us with new phones, got us the best deal possible and managed to take our new phones home that day.
Would recommend his store to anyone and will definitely come back
2026年5月30日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Lesley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was very professional helped me…
Alex was very professional helped me upgrade my phone and he also helped me get the bundle that included a tablet and earbuds
2026年5月30日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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