Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
企業が回答しました
所在地
所在地を変更93 King Street, KA1 1QD Kilmarnock, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... もっと見る
企業が回答しました
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... もっと見る
企業が回答しました
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
企業が回答しました
企業情報
Vodafone UK - Kilmarnock について
当該企業による記述
連絡先
93 King Street, KA1 1QD, Kilmarnock, 英国
4.9
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Thanks to Alex for his polite service…
Thanks to Alex for his polite service provided.
2025年12月6日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Hugo,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
Hey William,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing Fab Service!
Fab Service! Couldn't ask for a better service! Been a loyal customer for a very long time now and wouldnt go anywhere else! Thank you so much for all your help! 5 stars! 🌟🌟🌟🌟🌟! With Craig
2025年11月28日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Nikki,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience, 1st class knowledge and service
I had the pleasure of meeting Craig who was very knowledgable and helped me find the right deal that fit my requirements. Really quick and easy, great experience.!
2025年11月22日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey James,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Went into Kilmarnock today and served by Craig. He was very helpful and I ended up upgrading both phones instead of getting a sim only contract. Very polite and professional.
2025年11月15日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Alex was really helpful and…
Alex was really helpful and knowledgeable…arranged my new phone and contract with great deal.
2025年11月13日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful and great information
Very helpful and great information from Alex 5 star service
2025年11月11日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi. We appreciate your review and are happy to hear that you found the service helpful and the information great. Thank you for your feedback. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Chloe is very pleasant great customer…
Chloe is very pleasant great customer communication very good knows her job well as an employer you should be proud to have her as an employee
2025年11月11日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi. We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review; it's great to hear about the positive experience. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Chole and Craig gave us great help and…
Chole and Craig gave us great help and with our upgrades and broadband thanks guys
2025年11月8日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi. We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you had a great experience with your upgrades and broadband. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Kilmarnock からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Came in and Alex helped by giving me…
Came in and Alex helped by giving me information on saving money with my existing broadband.
2025年10月29日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Alex was great
Alex was great, got me set up with my new broadband with quick installation
2025年10月23日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great guy very easy to understand great crack
Alex was a Great guy very easy to understand
2025年10月17日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hi Glen. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good and helpful Alex was a good…
Very good and helpful Alex was a good help
2025年10月15日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Chloe (think she was manager) at…
Chloe (think she was manager) at Kilmarnock store helped me sort out my sim problems and also explained it to me in a way I could understand.
Took her time was very polite and treated me with so much respect even though I had no clue at first about anything. Was so nice to feel that she spoke too me to explain simply and not down to me for not knowing.
2025年10月15日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Alex for helping with my…
Thank you Alex for helping with my phone issue.
2025年9月30日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Susan,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was wonderful
Alex was wonderful, came in to ask a question about my phone and left with a new home broadband and tablet - even saved money on my monthly bills
2025年9月25日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
Hey Rose-Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was excellent and chloe the retail…
Alex was excellent and chloe the retail store manager was as equally as helpful. What a great store to visit
2025年9月19日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Chloe was a great help
2025年9月17日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Craig and chloe were fantastic
2025年9月17日
自発的なレビュー
Vodafone UK - Kilmarnock からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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