We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... もっと見る
企業が回答しました
所在地
所在地を変更32 Market Square, LA1 1HT Lancaster, GB
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レビュアーのコメントを見てみましょう
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... もっと見る
企業が回答しました
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... もっと見る
企業が回答しました
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... もっと見る
企業が回答しました
企業情報
Vodafone UK - Lancaster について
当該企業による記述
連絡先
32 Market Square, LA1 1HT, Lancaster, 英国
4.9
優良
323件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Simon made it easy for me to choose a…
Simon made it easy for me to choose a new phone and it didn’t cost me any extra
2025年11月11日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
James was great
James was great. Happy with the service and my new phone. He didn't get annoyed by me not being very technical. Good service thanks
2025年11月11日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Hannah was so helpful and solved all…
Hannah was so helpful and solved all our problems, she went above and beyond we are very grateful.
Next time we come to Vodafone we hope Hannah will be there to help
2025年11月6日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Helpful and friendly staff
2025年11月2日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
No stress nice helpful atmosphere
No stress nice helpful atmosphere. Professional service. Kept me sweet and 😊
2025年10月26日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Hi. We're happy to hear that you found our atmosphere helpful and stress-free. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing, Thankyou
I was served by Layla at the Lancaster store, she was friendly, knowledgeable and really thorough. Amazing customer service and am really grateful at the patience she showed me with me being such a technophobe!!
Thanks so much!
2025年10月23日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband switch in Lancaster
Simon who dealt with our enquiry was so helpful and efficient it was a pleasure to work with him.
2025年10月21日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Simon was very efficient and helpful…
Simon was very efficient and helpful with our broadband query.
2025年10月21日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Super service
The staff as individuals and as a team were so helpful, friendly. Katie helped me initially and was amazing but after coming back whilst my phone was transferring data, I was also helped by Simon and Alex, who again were great ambassadors for Vodafone.
2025年10月19日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lili was very help with my phone upgrade
Lili was very help with my phone upgrade
2025年10月16日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Hi Daphne. Thank you for your review for Lili. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James gave excellent service and…
James gave excellent service and friendly and helpful staff. Informative. Explains things clearly
2025年10月16日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Layla was very efficient and very…
Layla was very efficient and very pleasant to deal with.
2025年10月16日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Vodafone UK - Lancaster からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was friendly efficient and have…
Abbie was friendly efficient and have full confidence in her advice
Thank you
2025年10月7日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Vodafone UK - Lancaster からの回答
Hey Vikram,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful young lad who had all…
Very helpful young lad who had all information to hand.
2025年9月28日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Lancaster からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Brilliant service from James
James is always an absolute hero with his help and friendly manner, thanks James always a pleasure!
2025年9月19日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very pleasant and helpful staff
2025年9月13日
自発的なレビュー
Vodafone UK - Lancaster からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Abbie was very friendly and…
Abbie was very friendly and knowledgeable aswell as efficient
Thank you
2025年9月10日
自発的なレビュー
Vodafone UK - Lancaster からの回答
Hey Helen,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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