Vodafone UK - Lancaster レビュー 

323
TrustScore 5段階評価の5

4.9

32 Market Square, LA1 1HT Lancaster, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... もっと見る

企業が回答しました

5つ星のうち5の評価

Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... もっと見る

企業が回答しました

5つ星のうち5の評価

The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Lancaster について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 32 Market Square, LA1 1HT, Lancaster, 英国

4.9

優良

TrustScore 5段階評価の5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(323)

過去12か月のレビュー数: 42,359

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I visited the Lancaster store today…

I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec o him for a Pat on the back of that’s how this works a jolly nice chap and very helpful and pilot and well informed. Thanks a lot mr khan

2025年9月6日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the assistance you received. It's great to know the information provided was so helpful.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Hannah and Layla was very friendly and…

Hannah and Layla was very friendly and helpful and efficient when setting up WhatsApp.

2025年9月5日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

We're happy to hear that the WhatsApp setup was smooth. It's great to know our team members were friendly, helpful, and efficient. Thank you for your positive feedback!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I was assisted by Lili who was…

I was assisted by Lili who was exceptional. I am not ‘techy’ but Lili explained the procedure clearly and precisely

2025年8月23日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Terrific service

As 2 well-over 70s, we needed help with our accounts.
James initially took us through the options, explaining in terms we could readily grasp (!) what was best for us.
We ended up actually paying less per month for our phones and broadband. But better than that, we UNDERSTOOD. He was so helpful. Thank you James

2025年7月23日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Abbie was brilliant very helpful and…

Abbie was brilliant very helpful and extremely knowledgeable patient and polite

2025年8月21日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Margaret,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Hannah was very helpful when…

Hannah was very helpful when transferring my data

2025年8月21日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Barbara,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Stay clear

Awful avoid this company at all costs, they have put a wire right across the front of my house without asking me, they aren’t interested in helping after they have done the job, they just wash their hands of you, terrible after care and customer service

2025年8月17日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

We're very sorry to hear about the service you have experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you require further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

5つ星のうち5の評価

Abbie was excellent explained…

Abbie was excellent explained everything really well and gave me a good deal

2025年8月18日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hi Cynthia,

We're happy to hear that you found our staff helpful and that you're pleased with your new contract. We always appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Hannah was helpful and very…

Hannah was helpful and very professional when doing my broadband and SIM

2025年8月13日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

“Kaity”you’re a superstar!

We went to Vodafone store in Lancaster city centre today to upgrade my phone, A beautiful charming lady called “Kaity” came a cross and sorted everything so nicely. I really appreciate for the support and help with getting my new phone. Thank you so much.

2025年8月5日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Nababul,

Thanks for the lovely review and fantastic support for Kaity.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James was very professional and polite…

James was very professional and polite and nice considering I’m a technophobe.
Very helpful

2025年8月5日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simon was very accommodating and…

Simon was very accommodating and helpful and explained everything to me

2025年8月4日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Michael,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex in Vodafone Lancaster could not do…

Alex in Vodafone Lancaster could not do enough to help and helped us find a great deal that was perfect for us .

2025年8月2日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Henry, ​

Thanks for the lovely review and fantastic support for Alex. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Good service

Alex was very friendly and knowledgeable. Good experience.

2025年7月29日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Paul

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A lovely lady named Katie helped us in…

A lovely lady named Katie helped us in store today. She was very knowledgeable and provided great service.

2025年7月27日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Marie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lili has been very helpful when we were…

Lili has been very helpful when we were upgrading our phones

2025年7月26日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Gary,

Thanks for the lovely review and fantastic support for Abha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James was amazing

James was amazing, helped with switching me from ee.

2025年7月16日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey T Byram,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Katie is very helpful and very patient

Katie is very helpful and very patient. Great customer service.

2025年7月25日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great friendly service

Abbie was really friendly and helpfully, great knowledge and service advice.
Looking to get the best deal for me, including my current wifi.
Quck and stress free service l.
Thank you
Emma

2025年7月17日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Emma,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful service from Abbie

Very helpful service from Abbie, talked me through all options and helped me get the best deal

2025年7月17日
自発的なレビュー
Vodafone UK - Lancaster ロゴ

Vodafone UK - Lancaster からの回答

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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