Vodafone UK - Lisburn レビュー 

155
TrustScore 5段階評価の5

4.9

67 Bow Street, BT28 1BJ Lisburn, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... もっと見る

企業が回答しました

5つ星のうち5の評価

I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

155件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(155)

過去12か月のレビュー数: 42,456

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Exemplary (human) customer service

I wish to commend the staff in your Lisburn branch, particularly Giani and Jack, for their customer service regarding setting up my new contract. Giani persevered, clearing numerous obstacles built into my old contract, which enabled transitioning to my new phone. Both Giani and Jack ably demonstrated how going the extra mile can make a difference. I only hope that Vodafone hq can replicate such exemplary service by acknowledging how difficult navigating this process was, especially for me. This could perhaps be in the form of offering some good will gesture regarding my contract.

2025年3月11日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Hugh,

This is lovely feedback for Giani and Jack. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great job by Jack today when changing…

Great job by Jack today when changing to a new iPad very patient friendly and professional greatly appreciated

2025年2月25日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Thanks for the great feedback for Jack, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great Service and care from the boys in…

Great Service and care from the boys in the Lisburn shop, Top Job

2025年2月21日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hey Stephen,

Thanks for letting us know what an amazing job our Lisburn Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

very informed and helpful ...

very informed and helpful .... Meaning... thanks do much for help to buy new phone ..delighted with purchase

2025年2月1日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Excellent Service

Excellent service. Was very happy with the customer service. Rohan the young man serving me was very patient and pleasant even after I changed my mind several times. Thank you!

2025年1月30日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Catherine,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Good service very helpful with what I…

Good service very helpful with what I needed

2025年1月27日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Curtis. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff especially Geani…

Very helpful staff especially Geani made my visit very helpful.

2025年1月27日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Janet,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

New phone sorted

New phone sorted

2024年12月23日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Maura,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Rohan the advisor was extremely helpful…

Rohan the advisor was extremely helpful and went over and above to get my accounts all updated

2024年12月23日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Very happy and polite advisor

Very happy and polite advisor, Geani as I got my bill reduced for 2 sim plans on my account

2024年12月19日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi there,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service in store

Excellent service in store

2024年11月22日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Thanks for the five star review, Fred. It's great to see you had positive experience in store! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

service great in store

service great in store, got sorted quickly

2024年11月15日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Geoff,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Good experience

Good experience

2024年11月15日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Kathryn,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Transfered to new phone all went well

Transfered to new phone all went well

2024年11月6日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hey Stephen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Top Rate service from jack in the…

Top Rate service from jack in the Lisburn store, highly recommend

2024年10月18日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Violet,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Sophie

Great service from Sophie, happy with new phone and happy with the service in store.

2024年10月5日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Thomas. Thank you for your review for Sophie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Happy customer!

I have just upgraded my Phone the person who assisted me was so kind helpful and patient his name is Jack

2024年10月9日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Thanks for your fab feedback Mary. It's great to see you've upgraded with us, I hope you're loving your new phone
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Jack is highly recommend

Jack is one of the most helpful customer service people I have come across in a long time. He talked us through lots of options for different phones. Nothing was too much bother

2024年10月9日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Thank you for your review. It's good to read Jack was able to help to with your new contract options
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Geani was very helpful

Geani was very helpful. Great service.

2024年10月5日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Excellent and efficient service from Rohan. Helped me with a new phone and setting it up. Very friendly and professional!

2024年9月22日
自発的なレビュー
Vodafone UK - Lisburn ロゴ

Vodafone UK - Lisburn からの回答

Hi Louise, thank you for the 5 star review and feedback about Rohan's excellent customer service when getting the new phone and getting it set up.
Thanks,
The Vodafone Social Media Team

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