Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... もっと見る
企業が回答しました
所在地
所在地を変更17 Liverpool Street, EC2M 7PD London, GB
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I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... もっと見る
企業が回答しました
Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out
企業が回答しました
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... もっと見る
企業が回答しました
企業情報
Vodafone UK - Liverpool St について
当該企業による記述
連絡先
17 Liverpool Street, EC2M 7PD, London, 英国
4.9
優良
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone retail advisor
Professional, on the ball, determined to ensure customer resolution and satisfaction. Very impressed with Maha (Adviser)
2026年9月15日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey D OJO,
Thanks for the lovely review and fantastic support for Maha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
As soon as I walked in
As soon as I walked in, Cilla was ready to help me with my query. Great service and good customer service.
2026年9月11日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Barbara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cilla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into Vodafone Liverpool Street and…
Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish.
Very helpful and pleasant Athina! Thank you for sorting me out
2026年8月27日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Grace,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Liverpool St からの回答
Hey Sukran,
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service at Vodafone Liverpool Street
I had a very positive experience at Vodafone Liverpool Street Station. The resolution was very fast, efficient and professional. Hands up to Maha. I highly recomend this shop.
2026年8月17日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angela at the Liverpool Street store…
Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and could not have made it easier.
2026年8月15日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service
Wonderful. Angela at Liverpool Street was incredibly helpful. We moved our home WiFi to Vodafone from EE.
2026年8月15日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Sulim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina
Athina, Athina, Athina! The level of service and above that care I recieved was something almost once in a lifetime. I walked into Vodafone dejected, without any confidence whatsoever just looking to charge my dead phone about 30 mins before their closing time. The team kindly allowed it and I sat down listening to Athina explain their offers in the meantime, I told her not to waste her energy as I was in a terrible position financially with a bad credit score, not the type of customer they would take on. Instead of walking away or sending me on my way, Athina did something remarkable, something that is lost on us today as a society, she took the time to care, enquiring about my issues, helping me break them down and offering me a masterclass in financial literacy and debt management within 30 minutes, she showed me her own budget template, shared breakdown of her own money management tactics and told me I could fix this. I needed this more than I can explain, such kindness and service is only going to attract customers to this establishment and I may be one very soon. Athina, I thank you for those 30 minutes before closing time when there were no customers around, you could have paid me no mind seeing as I wasnt making a commitment but you chose kindness and I will never forget it. An absolute gem of an employee, I could see you leading teams or even companies with your skills. Thank you, one human to another.
2026年5月31日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey PJ,
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All because of Angela Oceja
2026年7月30日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Neill,
Thanks for the lovely review and fantastic support for Angela Oceja.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Athina was incredibly helpful friendly…
Athina was incredibly helpful friendly and really took the time to talk between waiting on the process.
2026年7月28日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Ricky
Thanks for the lovely review and fantastic support for Athina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I'd like to thank u all especially Maha…
I'd like to thank u all especially Maha the talent (retails advicer)
For her special costumer service,patience helpful
She spent more than 3 hours helping me with fully patience
Really appreciate it
Hope her all the best
2026年7月18日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Aisha,
Thanks for the lovely review and fantastic support for Maha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Athina was absolutely amazing in…
Athina was absolutely amazing in providing fast and very accurate and kind service in helping me to identify the issue as to why my three SIM card didn’t work out. Akash was really helpful and outstanding in his service.
2026年7月17日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Victorija,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Liverpool St からの回答
Hey Maks,
Thanks for the lovely review and fantastic support for Akash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Athina was absolutely incredible…
Athina was absolutely incredible helping resolve an upgrade switch, sourced me a replacement device quickly. If you're local to Liverpool street, go there. Great team.
2026年6月25日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to change mine mind and Akash…
I went to change mine mind and Akash was very very helpful and he helped me out with all my concerns and issues and give me the best service and experience since I been a customer from 2014.
2026年6月17日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Diego,
Thanks for the lovely review and fantastic support for Akash. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I want to thank Akash from Vodafone…
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone.
He was extremely professional, patient, and kind, and he explained everything clearly and thoroughly.
I’m giving him 5 stars only because I can’t give more — he truly deserves much more.
2026年6月2日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sachin at the Liverpool Street store…
Sachin at the Liverpool Street store was excellent. Super friendly, professional, tried his best to find the best deal. Before of him I continued my contract with Vodafone and decided on getting an upgraded phone.
2026年5月20日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Justine,
Thanks for the lovely review and fantastic support for Sachin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
To the Victor go the spoils
Victor is the consummate professional - fantastic advice, excellent product knowledge, and a really great hang and vibe - defo recommend asking for him when you arrive !
2026年5月18日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have requested for move home on my…
I have requested for move home on my broadband since 10th March 2026 activate on the 30th March. No activation and said there is technical error, cancel order then reactivate on 21st April. Again no activation. Went to Vodafone Branch in Liverpool and spoke with staff they argree to upgrade my phone to unlimited but still no activation on broadband because of technical error on their side. New activation will be 12th May, again 3rd time no activation because of Technical error. Rang again and said I need a formal complaint. Manager rang and said bear with us there's a technical error still trying to solve the problem. This is no good for me, having anxiety, late with my course work. I ask for my refund of 2 months that they have charge me for service that I never received, Manager said we are still following up, I wanted to cancel this Broadband but he said he have to charge me for cancellation as I am on subscription till September. This is a joke Vodafone, bad customer service and still no broadband, still investing
2026年3月30日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hello Elizabeth,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Viktor did a great service for changing…
Viktor did a great service for changing my dad’s sim plan from pay as you go to sim only plan
2026年5月14日
自発的なレビュー
Vodafone UK - Liverpool St からの回答
Hey Seper,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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