Vodafone UK - Liverpool St レビュー 

192
TrustScore 5段階評価の5

4.9

17 Liverpool Street, EC2M 7PD London, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out

企業が回答しました

5つ星のうち5の評価

Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... もっと見る

企業が回答しました

5つ星のうち5の評価

I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... もっと見る

企業が回答しました

5つ星のうち5の評価

I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Liverpool St について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 17 Liverpool Street, EC2M 7PD, London, 英国

4.9

優良

TrustScore 5段階評価の5

192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(192)

過去12か月のレビュー数: 41,063

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Oumar is a very good worker and he is…

Oumar is a very good worker and he is ver kind a 10 worker

2023年9月7日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good customer service

Very good customer service. Oumar was very helpful. Liverpool street vodafone branch

2023年9月7日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Ursu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Easy going agent named Oumar!

2023年8月25日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Lu. Thank you for your review for Oumar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anisa was fantastic

Anisa was fantastic, very fast, efficient, on the ball. Thank you 🙂

2023年8月1日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Daisy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sebastian helped me freeze my phone and…

Sebastian helped me freeze my phone and get set up on a new one after it was stolen. Helped me get through a difficult morning. Great chap!

2023年7月28日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Roberrto,

Thanks for letting us know what a fantastic job Sebastian did at getting everything resolved for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Truly Amazing

Amazing, friendly guy. Amazing service and definitely deserve a raise.

2023年7月28日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Sabyasachi,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The store experience was amazing

The store experience was amazing! Everyone in the store was welcoming and knowledgeable. Shout out to Sebastian and Rodel!!

2023年7月26日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi there,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Great customer service. Got what I needed in a timely manner

2023年7月26日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Daniel,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

The comedy duo

The comedy duo
Names rodel
And tahmid
Where so helpful they both deserve at least a 20 per cent pay rise as they went above and beyond customer service

2023年7月25日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Darren,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best customer service

I have never had a good experience at a phone shop until today. Anisa was amazing. She was so patient and kind. She explained every step of the process and answered all my questions. I finally understand how it all works and I’m so happy I walked into the store when I did.

2023年7月6日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Lamees,

Thanks for letting us know what an amazing job Anisa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anisa was so helpful and kind

2023年7月4日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Got my new galaxy s23 from here fast…

Got my new galaxy s23 from here fast and smooth experience with anisa happy to buy another handset from her when the time comes

2023年7月15日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey Alexandre,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into the Vodafone today not…

I went into the Vodafone today not thinking to buy anything. I was very confused and not clear on what I wanted then I came across an employer named anisa she made me understand all the difference. I can’t explain how great her customer service was she really made feel comfortable the whole time I was with her. I still can’t believe I left with a whole new phone when I came in not thinking to buy anything and I’m not mad about it. So thank you anisa 10/10 customer service 5 star rating

2023年7月17日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

internet

Very friendly staff and got my internet issue sorted very quickly. Anisa was amazing. Very helpful and informative.

2023年7月17日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Jonida. Thank you for your review for Anisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anisa was great!

Anisa provided great customer service, so helpful!

2023年7月5日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Nela. Thank you for your review for Anisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Not pushy, genuine service. How it should be.

Went to cancel my contract as the bills we're increasing, until I met Oumar. He professionally explained the reason it was going up (CPI + 3.9%), then offered me to upgrade early to a specialised SIM for my needs. Reduced my bill by almost half and even offered me a coffee - which I would have accepted if I was not allergic. 10/10 service.

2023年7月12日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Tee,

Thanks for your kind review for Oumar.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great service by Oumar

Great service by Oumar. Very efficient and knowledgeable and he gave me a good deal. Thank you.

2023年7月10日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Awais,

This is a great review for Oumar. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち1の評価

Useless

Useless. I have rang them numerous times regarding the essential package, they just don't want to know. If it was the bigger package I'm sure they would be intouch. Terrible customer service.

2023年7月6日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Julie,

I can appreciate how frustrating this must be and I am sorry that your questions have not been answered. We have a list of frequently asked questions and answers about the Basics plan here: https://vodafone.uk/44cwhIV

You can also speak to the LiveChat team here: vodafone.uk/2LCJiTm and they will be able to help with any issues you are having with the plan.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Anisa, thank you for all your help!

2023年6月29日
自発的なレビュー
Vodafone UK - Liverpool St ロゴ

Vodafone UK - Liverpool St からの回答

Hi Berfin,

Thanks for your review for Anisa.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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