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Vodafone UK - London Baker Street レビュー 

97
•
TrustScore 5段階評価の5

4.8

移動体通信事業者
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2 Station Approach, NW1 5LD Baker Street, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... もっと見る

企業が回答しました

5つ星のうち5の評価

My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... もっと見る

企業が回答しました

5つ星のうち5の評価

AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

企業が回答しました

5つ星のうち5の評価

I was helped by Jasdeep at the Camden branch. Honestly amazing customer service. Was astounded by how clear, polite and efficient they were. Super satisfied and the reason why Ive been with vodaphone... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - London Baker Street について

当該企業による記述

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

連絡先

  • 2 Station Approach, NW1 5LD, Baker Street, 英国

4.8

優良

TrustScore 5段階評価の5

97件のレビュー

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(97)

過去12か月のレビュー数: 42,916件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Mo and Jasdeep were some of the kindest…

Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best package possible. Their helpfulness was incredible. They even worked after the store had closed to help finalize the fantastic plans. They had worked out for us.

2026年8月29日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey there,

Thanks for the lovely review and fantastic support for Mo and Jasdeep. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service was great!

2026年8月29日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Livia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Quick and straightforward

Quick and straightforward, Jasdeep very helpful

2026年8月28日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Meriem

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had an amazing experience in the…

I had an amazing experience in the vodafone thanks to Jasdeep.

2026年7月31日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Hatim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jasdeep was very helpful and kind!

Jasdeep was very helpful and kind!

2026年7月25日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Melissa,

Thanks for the lovely review and fantastic support for Jasdeep. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic support

2026年7月25日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful and easy…

Really helpful and easy…. And a good deal for both my kids contracts. Thankyou.

2026年6月18日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Edward,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mo was brilliant with his assistance…

Mo was brilliant with his assistance today with my 30 SIM enquiry. Would highly recommend

2026年5月16日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service

Customer service

2026年5月11日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Napat,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

AJ and Jas were amazing!

2026年5月6日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Amani,

Thanks for the lovely review and fantastic support for AJ.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

AJ (Joseph) was so friendly and…

AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

2026年5月4日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hi Karen, thank you so much for your wonderful review and the amazing support you’ve shown for Joseph, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

Joseph was very helpful!

2026年5月4日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Joseph,
Thanks for the lovely review and the fantastic support you’ve shown for Soph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jasdeep was incredibly helpful

Jasdeep was incredibly helpful

2026年5月2日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Jack,

Thanks for the lovely review and fantastic support for Jasdeep.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service. Very quick and informative. Big shout out to Ms. Aisha and Mr. Ajay!

2026年4月15日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Sameer,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service

Good service, very friendly staff and polite and understanding. Went through various offers with me to help me find the best deal.

2026年3月30日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Tilveen ,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent and exceptional service

Excellent and exceptional service

2026年3月30日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Morgan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

AJ and Raj were extremely helpful

AJ and Raj were extremely helpful in answering my question and their support was invaluable

2026年3月30日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey Mustafa,

Thanks for the lovely review and fantastic support for AJ and Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best Vodaphone branch!!

We have been to this store several times, each time, Jasdeep has been so calm, patient and helpful with all of our needs. Best Vodaphone branch!

2026年2月1日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hey there,

Thanks for the lovely review and fantastic support for Jasdeep.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super super efficient and helpful

Super super efficient and helpful. Extremely knowledgeable. Solved all my problems with my phone. Delighted with the excellent service. Thank you.

2025年12月12日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

Hi Noushin,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

5つ星のうち2の評価

Disappointing Service from Vodafone UK - Loyal Customer Facing Mobile Internet Issues

I'm writing this review as a loyal Vodafone UK customer of nearly 10 years, and I'm increasingly concerned that the company is growing bigger while serving less to its paying customers.

For at least a few months, I've been experiencing significant issues with my mobile internet service at my home in the W1H area of London. This problem has unfortunately worsened considerably over the last two to three weeks.

I've contacted Vodafone customer service multiple times in an attempt to resolve this. My first call was with an agent named Jasmine. She was very confident that resetting my network settings would fix the problem. While it seemed like there might be a slight improvement initially, the issue quickly returned, and we ultimately achieved nothing after a 30-minute call.

The next day, I called again. This time, a young gentleman spent nearly 45 minutes on the phone with me. His explanation was slightly more plausible: he mentioned that there were some "network improvement works" ongoing in the area and that they would inform me when these were completed.

As a customer who has been with Vodafone (and previously on the 3 network) for a decade, I sincerely hope that Vodafone isn't becoming complacent in its service due to its current market position. It's disheartening to experience such persistent issues, especially after such a long tenure as a customer. I urge Vodafone to address these network problems promptly and to remember the value of its long-standing customers.

2025年11月5日
自発的なレビュー
Vodafone UK - London Baker Street ロゴ

Vodafone UK - London Baker Street からの回答

I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team

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