Vodafone UK - London Balham レビュー 

121
TrustScore 5段階評価の5

4.9

161 Balham High Road, SW12 9AU Balham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... もっと見る

企業が回答しました

5つ星のうち5の評価

The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... もっと見る

企業が回答しました


企業情報


連絡先

  • 161 Balham High Road, SW12 9AU, Balham, 英国

4.9

優良

TrustScore 5段階評価の5

121件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(121)

過去12か月のレビュー数: 40,947

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Had a great experience in Balham store…

Had a great experience in Balham store - friendly, helpful and understanding staff! Especially big thanks to Luke, very pleasant to do business with.

2024年4月25日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Bad bad experience terrible

Hi
I’ve been trying to contact Vodafone many times because I want to close my contract. They closed my number and still ask for money and I did speak with them about closing my contract, I haven’t bought any device. I told them that I move in another country, many many times and it doesn’t seem like they can grasp on that. They still send me bills at previous address and I don’t get them on time. Please CONTACT ME ON EMAIL as I don’t live there anymore.
Plus they send me bills to pay with Ardent which I payed but they stilll don’t let me go and still send me letters to previous addresses and I don’t get them on time. I just want to finish with this please, stop asking for money as I don’t use your service anymore, you cut me from it as I repeatedly said that I moved country and I tried to move the contract to Romania but you didn’t so has is this my fault…

2024年4月24日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Anca,

Thank you so much for sharing this feedback with us. We'd love to look into this for you and find out what's going on. We can understand your frustrations with still receiving correspondence despite paying your contract off.

So that we can help with this, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち1の評価

The thing is that Vodafone is not a…

The thing is that Vodafone is not a good provider.the truth about it is when thing go wrong they blame the consumer.i have a freind who has the Vodafone internet and it was not working and they said it was his television he went a bought a£800 TV and they still stated it the TV again.so a few friends tryed to connect to his WiFi and it stiil never connected and the Vodafone WiFi box didnt connect they don't want to help their customers and still take the money from people and doing nothing to help it's paying customers

2024年4月8日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Malcolm,

If you require any assistance with a Vodafone Broadband service, troubleshooting can be actioned here: https://www.vodafone.co.uk/help-and-information/broadband-support Or via our dedicated Broadband App: https://www.vodafone.co.uk/broadband/wi-fi-hub-and-broadband-app

Faults can be diagnosed and escalated via these self serve options. If you'd prefer to troubleshoot this with our dedicated Broadband Team directly, please reach out to them on 03333040191 or Live Chat: https://www.vodafone.co.uk/contact-us/

For any billing queries, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Great experience, easy and quick

2024年3月25日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Cecilia,

Thanks for your 5-star review for our London store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Sailan and Nia are a real credit to…

Sailan and Nia are a real credit to their team. Their expertise and patience was exemplary. Great people skills and understood their products very well!

2024年2月8日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Ruairi,

Thanks for your review for Sailan and Nia. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Very helpful advice on phone storage

2024年1月10日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Samantha,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from luke and the team as…

Great service from luke and the team as got a new phone and Great knowledge

2024年1月4日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Emm. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from the team in store…

Great service from the team in store very informative and knowledgeable

2023年12月26日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi June,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Incredible manager - great service

The Balham store manager Sailen really is exceptional and goes to great lengths to ensure you get the best customer service.

2023年12月19日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Anon,

Thanks for your kind words and taking your time to share this experience in store with Sailen.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Great service from like and sailen

Greatserive from like and sailen

2023年12月7日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Maureen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I just want to thank Nia and (I forgot…

I just want to thank Nia and (I forgot your name I’m very sorry!) for helping me today they were brilliant with customers and very patient! Both very personable and attentive to every person in store. Both deserve lots of praise and kept me company whilst my phone took its time to set up!
Thanks again!!

2023年11月13日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hello,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Explained everything throughly

2023年11月5日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful & patient

2023年10月31日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Janet,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful service and lovely…

Really helpful service and lovely person who helped!

2023年11月2日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Isabella,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shannon and sailen were soo great as I…

Shannon and sailing were soo great as I had lost my phone and the patience these two have was absolutely awesome cannot thank them enough

2023年10月29日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

HI Maxine,

Thanks for your review. We appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Shannon and sailen are very helpful at…

Shannon and sailen are very helpful at the Vodafone store in balham today I was paying a lot and they was able to give me the best deal. I am very happy so thank you Shannon and sailen for all your help.

2023年10月26日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Edgar,

It's great to see your kind words for Shannon and Sailen. We really appreciate your feedback.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Brilliant staff and service

Sailen was absolutely wonderful to work with. He was patient and took his time going through the plans. Very helpful and would definitely recommend!

2023年10月17日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Kirsty,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

❌ please don’t sign up for Vodaphone

❌ please don’t sign up for Vodaphone. They damaged my credit score and almost ruined my life. I stopped using the sim in august 2021. They charged me £30 a month by force and forcibly took the money from my account. I asked them to stop since I left the network and they damaged my credit score right before I left and continued to charge me until Jan 2022. I had a perfect credit score before I joined vodaphone and now I can’t even apply for a credit card.

2023年2月1日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hey Anon,

Thanks so much for taking the time to leave your feedback. Apologies for the experience you've had with your credit score being impacted. We'd love the chance to help you and take a look into this, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best customer service experience

The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this simply stellar experience. He took care of every little detail, got me a great deal, and allowed me to have a fantastic stay at the shop. Thank you!

2023年9月23日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came into the vodafone store today to…

I came into the vodafone store today to Pay my bill as it has been an ongoing problem i saw Shannon today who was super helpful, It was never a vodafone issue it was my bank and Shannon called them for me and helped out SO i could finally Pay my bill. I am very happy with the service i recived today!

2023年9月16日
自発的なレビュー
Vodafone UK - London Balham ロゴ

Vodafone UK - London Balham からの回答

Hi Marek,

Thank you for reviewing. We're pleased to hear about your recent experience after a visit to our store, and how Shannon was able to help.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報