Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
企業が回答しました
所在地
所在地を変更Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... もっと見る
企業が回答しました
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... もっと見る
企業が回答しました
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... もっと見る
企業が回答しました
企業情報
Vodafone UK - London Stratford について
当該企業による記述
連絡先
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, 英国
4.8
優良
523件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Arib was extremely helpful
Arib was extremely helpful. I visited the store twice he outlined the contract one my first visit and completed my transfer on the second visit very smoothly.
Many thank
Ayse
2025年11月18日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Hi Ayse, we're happy to hear that the explanation of the contract and the transfer process went smoothly.
Thanks,
Vodafone Social Media Team
Arib helped me- he was quick
Arib helped me- he was quick, friendly, and helpful!
2025年11月18日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're happy to hear that you had a positive experience.
Thanks for your review,
Vodafone Social Media Team
Adam gave me and my husband brilliant…
Adam gave me and my husband brilliant service. Will defo come back to him. A real asset to Vodafone
2025年11月16日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
First class customer service
I walked into Vodafone Westfield in Stratford today and was warmly greeted by Mus. I had multiple questions, some quite complex with various scenarios based on my employment and lifestyle. Mus was extremely patient in listening to my needs and made an incredible effort to explain thoroughly all my options in the most simple and digestible way possible. I would honestly say it was one of the greatest customer service experiences I have ever had in retail. Mus is a credit to Vodafone and based on my experience today I can safely say I will continue to be a Vodafone customer.
2025年11月14日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Shirley was amazing
Called Vodafone on 191 and the agent didn’t give me good options and was a bit arrogant. I came into store and I met shirley and she gave me an amazing offer which is good value for money and I appreciate her approach and her knowledge.
2025年11月13日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Me and my friend visited the Vodafone…
Me and my friend visited the Vodafone store today in the Stratford mall for a device.And the customer service was amazing they responded with a lot of patience and especially the customer assistant Ruchi was very helpful to us.
Thank you for your service.
2025年11月11日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Gloria made my experience great
Gloria made my experience great. She was very welcoming and helpful. She’s a good worker.
2025年11月10日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Hi. We're happy to hear that your experience was great! It's wonderful to know that our team member was welcoming and helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
this man Akash helped us very well
this man Akash helped us very well , he is a good advisor . thanks
2025年11月7日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Hi. We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback; thank you for your comments. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - London Stratford からの回答
Hi. We're glad you had a positive experience. We appreciate your kind words and thank you for your review! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ruchi,served us to change my sim…
Ruchi,served us to change my sim contract from ee she very helpful & friendly . We are very happy to her service. Thank you Ruchi & Vodafone for your quick service.
2025年11月7日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We're so glad the service was quick, helpful, and friendly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I really enjoyed the service at…
I really enjoyed the service at Vodafone! Ruchi, my customer service representative, was amazing she made everything possible and ensured I was completely satisfied.
2025年11月7日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Hi. We're happy to hear that you enjoyed your experience with us! We really appreciate you taking the time to leave us this lovely feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MELIKE
The customer service adviser I dealt with was absolutely sensational. I had many questions and my situation was quite complex and she dealt with it calmly even when i was getting a bit discouraged. Thank you for making the transaction so smooth. VERY professional
2025年11月7日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I am highly impressed with customer…
I am highly impressed with customer services provided by Ahmed today, at thurs 6/11/2025.
2025年11月6日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Not respecting the agreement
Not respecting the agreement, you set an amount of paying monthly and end up paying double. Also, they saying “free tablet” but they charge you monthly. Anyways not recomanding at all.
2025年9月24日
自発的なレビュー
Vodafone UK - London Stratford からの回答
I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team
Excellent service
Excellent service! Yusef was beyond helpful. Very grateful for his customer service!
2025年11月4日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Akash is The best customer service and…
Akash is The best customer service and hard worker deserve to be manger of store
2025年10月23日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Feedback on contract phone purchase experience
We visited the store today for getting Contract phones. Mya served us. She is the most polite, jolly and lovely person I have came across. Although the system was slow she maintained her calm and kept us informed. She explained entire end to end process and options in very detail. She really made our day.
2025年10月21日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I've been with this incredible team for…
I've been with this incredible team for almost two months now really appreciate thank you all for your unwavering support and friendliness. Special thanks to Ruchi and Shahruk😁
2025年10月17日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Hi. We appreciate your positive feedback and are so glad that you've had such a supportive and friendly experience with our team over the last couple of months. We value your recognition! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Mahmut
Excellent service from Mahmut! Will definitely recommend him!
2025年10月13日
自発的なレビュー
Vodafone UK - London Stratford からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Tanim was amazing great service…
Tanim was amazing great service excellent knowledge and saved me money
2025年10月8日
自発的なレビュー
Vodafone UK - London Stratford からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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