I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... もっと見る
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所在地
所在地を変更Unit 75 The Mall, LU1 2TF Luton, GB
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Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... もっと見る
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I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... もっと見る
企業が回答しました
Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a b... もっと見る
企業が回答しました
企業情報
Vodafone UK - Luton について
当該企業による記述
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Unit 75 The Mall, LU1 2TF, Luton, 英国
4.9
優良
400件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Luton からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I'm not very inclined with phones,
I'm not very inclined with phones, Jamie was very patient with me, making it a pleasant experience
2025年11月14日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK - Luton からの回答
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luton store manager was amazing
Luton store manager was amazing! Amazing service provided
2025年11月3日
自発的なレビュー
Vodafone UK - Luton からの回答
Hi. We're so happy to hear about the wonderful support you received from the store manager! We appreciate you taking the time to leave us this review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super customer service from Jaime…
Super customer service from Jaime today, came in to do my upgrade found me the best off and helped me trade in my old device too
2025年10月31日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Kate is doing an absolute amazing job…
Kate is doing an absolute amazing job best of the bests
2025年10月30日
自発的なレビュー
Vodafone UK - Luton からの回答
Hi. We are so happy to hear that you had such a wonderful experience! We truly appreciate you taking the time to leave us this amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Luton からの回答
Hi. We're glad you had such a wonderful experience. Thank you for your positive feedback; we appreciate it greatly! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I confirm that MS Kate has changed my…
I confirm that MS Kate has changed my mind to switch my Vodafone broadband to Virgin media as I got very good support and she is professional and she gave the advantages to stay more with Vodafone and keep the offer the offered me. I'm thankful and grateful for her help.
2025年10月23日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you for help with sim swap and…
Thank you for help with sim swap and service in the phone
2025年10月18日
自発的なレビュー
Vodafone UK - Luton からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Luton からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK - Luton からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Another amazing time in Vodafone Luton
Another amazing time in Vodafone Luton. thank you for another good service.
2025年10月13日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Michal the manager in the Luton Mall…
Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a broadband account. A true expert, excellent customer service and genuinely knows his stuff: I will come back for anything I need and recommend him to others. A genuine star and I hope he is appreciated as this was the first time an experience in a phone shop was not terrible. Thanks Michal
2025年10月12日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service provide by Michele in…
Amazing service provide by Michele in Luton. Thank you for help with upgrade.
2025年10月11日
自発的なレビュー
Vodafone UK - Luton からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Michal has been excellent today
Michal has been excellent today. Very helpful and quick.
2025年10月11日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The way store manager talk is very rude…
The way store manager talk is very rude , he does not know what is the customer service . The way he talk that’s very rude and disrespectful . He represents Vodafone should be more professional
2025年10月6日
自発的なレビュー
Vodafone UK - Luton からの回答
We value your feedback, and we appreciate you bringing this to our attention. I apologize for the inconvenience caused.
If you do need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Sabir was really helpful.
Sabir was really helpful.
He resolved my issue in no time.
2025年10月5日
自発的なレビュー
Vodafone UK - Luton からの回答
Hey Khizar,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Jaime at Vodafone, Luton Mall
recently visited the Vodafone store at Luton Mall to replace my lost SIM card and was assisted by Jaime. I would like to express my sincere gratitude for Jaime’s outstanding professionalism, support, and helpful attitude throughout the process. Jaime made the experience smooth and stress-free, and I truly appreciate the excellent service provided.
2025年9月29日
自発的なレビュー
Vodafone UK - Luton からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tarang was so helpful and patient
Tarang was so helpful and patient, and Jaime was really kind too.
2025年9月27日
自発的なレビュー
Vodafone UK - Luton からの回答
Hey Fabian,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a wonderful experience with Jaime…
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appreciated. Ali was also fantastic—he spoke Punjabi, which made communication much easier and more comfortable. Together, they provided excellent support and made the whole process seamless. Highly recommend both of them! Jaime is an excellent assistant store manager. I think that’s the spelling of her name
2025年9月24日
自発的なレビュー
Vodafone UK - Luton からの回答
Hey Farah,
Thanks for the lovely review and fantastic support for Jaime and Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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