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Vodafone UK - Luton レビュー 

400
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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Unit 75 The Mall, LU1 2TF Luton, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼

企業が回答しました

5つ星のうち5の評価

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... もっと見る

企業が回答しました

5つ星のうち5の評価

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Luton について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 75 The Mall, LU1 2TF, Luton, 英国

4.9

優良

TrustScore 5段階評価の5

400件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(400)

過去12か月のレビュー数: 42,359件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

I had a wonderful experience with Jaime…

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appreciated. Ali was also fantastic—he spoke Punjabi, which made communication much easier and more comfortable. Together, they provided excellent support and made the whole process seamless. Highly recommend both of them! Jaime is an excellent assistant store manager. I think that’s the spelling of her name

2025年9月24日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Farah,

Thanks for the lovely review and fantastic support for Jaime and Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was served by Jaime today for my…

Was served by Jaime today for my upgrade, amazing service, very efficient and understood what I was looking for

2025年9月25日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Ebenezer,

Thanks for the lovely review and fantastic support for Jaime.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks to Ali and Moustafa

Thanks to Ali and Moustafa
Really helpful guys

2025年9月24日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Bogdan,

Thanks for the lovely review and fantastic support for Ali and Moustafa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was extremely efficient

Jamie was extremely efficient, patient and very knowledgeable about helping me set up my new phone

2025年9月23日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent professional Service

I had a network and eSIM Issue on my iPhone I was on the call to Vodafone customer service for two days and they could not fix the my Issue. So I went to the Luton branch Vodafone branch and was helped by Kate. She listened to me and she did all the troubleshooting she needed to do and fixed my Issue. Excellent service which made very happy. I really hope she will get praised and her customer service skills was outstanding. Thank you again.

2025年9月16日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hi Jay. Thank you for your review for Kate. Minus your experience prior to visiting the store, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The guy is so friendly and nice

The guy is so friendly and nice, he helps me a lot and his name is sufy . Thanks so much

2025年9月11日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I had quite a bit of issues

I had quite a bit of issues, no signal, no way to contact anybody, Kate was exceptional, bare in mind my twin toddlers were with me and created a lot of ruckus in the shop, you are lucky to have her

2025年8月30日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service

Kate served us today and was fantastic. She gave us all the options and was focused on getting the right deal for us, not the most expensive.
We left with the product we wanted at a cheaper price than we were paying previously and that was thanks to Kate.

2025年8月28日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Angela,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a amazing experience in store with…

Had a amazing experience in store with Jaime, she helped set my phone up, will be when due for my next upgrade

2025年8月25日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Easy and quick

We came in today 15th between 4.30-5pm with my husband. We were served by Kate who was very helpful and lovely! She was straight to point.

2025年8月15日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Fari,

Thanks for the lovely review and fantastic support for Kate.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade

Upgraded in the Luton store by Kate. Happy with new plan and the service provided.

2025年8月6日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Thomas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Got a new iPad from Kate qick professional service

2025年8月6日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey nikita
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was looked after by Tarang in the…

I was looked after by Tarang in the Luton store …. Amazing service ! He was patient , informative and didn’t make me feel silly that I’m not very tech minded. Tarang helped me set up my new phone , which I would have massively struggled with ! A credit to the store and to the business ! Many thanks Tarang 10 out of 10

2025年8月8日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Francis,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Needed help with my recent upgrade

Needed help with my recent upgrade. Jaime was, friendly, polite and professional. Her customer service was above and beyond that which I’ve encountered before. She sorted my phone out to working order and I would feel comfortable going back if needed again.

2025年8月6日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tarang was help and helpped me get a…

Tarang was very kind and helpped me get a good deal on my Sim contract. Very happy with the service

2025年8月6日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Esther,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie

Jamie
I really appreciate all the help from Jamie. Great person!
Great experience at the store!

2025年7月23日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Anirudh,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good experience I have at Vodafone…

Very good experience I have at Vodafone store and Miss Kate very polite and gentle she explain everything to me it helps me alot so I am very thankful to her

2025年7月19日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Harmeet,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kate.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tarang was very helpful and gave a good…

Tarang was very helpful and gave a good deal for sim contract. 10/10

2025年7月18日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Nega,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kate is lovely person

Kate is lovely person. Help me to set up everything on my mobile. As I am old person and have no much idea. About it. Really recommend

2025年7月12日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited Vodafone Luton to upgrade my…

Visited Vodafone Luton to upgrade my phone, Jamie was just amazing, went through everything with me, explained the contracts and showed me the phones. There was no pressure, it was like spending the morning with a friend. After everything was sorted and I was the proud owner of my new IPhone 16 pro max, I was actually sad to leave. Jamie is amazing, thank you.

2025年7月10日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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