Vodafone UK - Luton レビュー 

400
TrustScore 5段階評価の5

4.9

Unit 75 The Mall, LU1 2TF Luton, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼

企業が回答しました

5つ星のうち5の評価

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... もっと見る

企業が回答しました

5つ星のうち5の評価

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Luton について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 75 The Mall, LU1 2TF, Luton, 英国

4.9

優良

TrustScore 5段階評価の5

400件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(400)

過去12か月のレビュー数: 42,359

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Customer Feedback

Happy with the exeperience I received, very professional.

2025年7月7日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Wojtek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Jamie

Served by Jamie. Very helpful, patient, clear, very knowledgeable. Made my experience smiple.

2025年7月6日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Nayan,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was greeted straight away when I…

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to our rescue by upgrading my existing contract to a greater value package and lowering my monthly bill

2025年6月18日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Great work from Jamie! Thank you for the review Nicola and for sharing this with us.

Vodafone Social Media Team

5つ星のうち5の評価

Greate service with Jaime

Great custemer service
Jaime was verry helpful

2025年6月18日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hi! We appreciate you taking the time to share your positive experience. We're so glad to hear that our team was helpful to you.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I lost my phone in Luton mall and…

I lost my phone in Luton mall and adviser Kate helped me to reset the sittings in iPad and report the lost,thankfully the security staff in the mall found the phone.Kate is so helpful and patient with my lost .She is a star

2025年6月12日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Amy! We're so glad to hear that you were reunited with your phone! We appreciate your kind words regarding the assistance you received while reporting the incident and resetting your iPad. It's great to know that our team could help during this stressful situation.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Talal was brilliant at his service and…

Talal was brilliant at his service and very confident in his speech

2025年6月16日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

We appreciate your wonderful review and support. We're happy to hear that you were impressed with the service and confident communication.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Stefan helped me find a great deal

2025年6月15日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hi Butea. Thank you for your review for Stefan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Staf very good and friendly but…network slow i am waiting 30 minutes

Jaime very good staff,
customer service exiilent but network very slow.

2025年6月10日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hi Fahim.

Thank you for your review.

For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly

Very friendly, outstanding customer service was severed by Jaime

2025年6月8日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hi Sam, we are pleased to hear about your fantastic experience. It's great to hear Jamie was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Tarang made the whole mobile phone…

Tarang made the whole mobile phone upgrade experience brilliant,took time to explain and go through relevant steps thoroughly and patiently,a fantastic member of staff,a credit to Vodafone.

2025年5月31日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Madeline,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was outstanding

Jamie was outstanding - I have never had a better sales experience at Vodafone. Jamie found the perfect contract that matches my lifestyle and budget. Jamie was very efficient and thorough and I left the store with my new phone and feeling excited. Thank you!

2025年5月31日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Farrah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was looking to upgrade and Stefan…

I was looking to upgrade and Stefan helped me find a really good deal.

2025年5月30日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Cristian,

Thanks for the lovely review and fantastic support for Stefan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Stefan helped me find a great deal.

2025年5月28日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Nicu,

Thanks for the lovely review and fantastic support for Stefan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jaimie was so helpful and help me find…

Jaimie was so helpful and help me find a good plan. Thank you

2025年5月25日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fast ,efficient and professional …

Fast ,efficient and professional service again from Fabian from Luton mall store.thank you.

2025年5月24日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Judith,

Thanks for the lovely review and fantastic support for Fabian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

I walked in the shop and was welcomed warmly by Stefan. He helped me with my problem promptly and efficiently. I think I will definitely go to him again if I need assistance with anything Vodafone related.

2025年5月14日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Gabriel,

Thanks for the lovely review and fantastic support for Stefan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Service

Talal gave us brilliant service today we left with great happiness and full confidence with him in the sale

2025年5月22日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Krishnan,

Thanks for the lovely review and fantastic support for Talal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to Vodafone to complain about the…

Went to Vodafone to complain about the signal, however i found out that I have to talk with customer service online. Stefan was very helpful and told me exactly what to do to solve this issue.

2025年5月19日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hey Emanuel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

So very helpful

I went into the Vodafone shop in The Point. The young lady, Kate was her name. Approached me and I told her that since my software update 3 days ago all my screens have turned black and I couldn't turn it over to white.
She pressed a few buttons and made it turn white. She was so helpful and knew exactly what to do. Top employer.

2025年5月20日
自発的なレビュー
Vodafone UK - Luton ロゴ

Vodafone UK - Luton からの回答

Hi Nina,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kate —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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