Vodafone UK - Maidenhead レビュー 

189
TrustScore 5段階評価の5

4.9

Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... もっと見る

企業が回答しました

5つ星のうち5の評価

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... もっと見る

企業が回答しました

5つ星のうち5の評価

Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Maidenhead について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Queens Walk , 55 High Street, SL6 1JT, Maidenhead, 英国

4.9

優良

TrustScore 5段階評価の5

189件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(189)

過去12か月のレビュー数: 42,546

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very happy with my recent visit to the…

Very happy with my recent visit to the Vodafone store in Maidenhead. It was Daniel that served me, and he was amazing help, really kind, patient and helpful. Walked away with a new phone and contract that I’m very pleased with!!!:)

2025年11月22日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Gaby,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Pathetic staff- Jamila was unprofessional and poorly trained

One of the worst experiences I ever had at any store recently. For mobile broadband I visited various stores like three, O2 and Vodafone in Maidenhead. And my worst experience was in Maidenhead. It seems staff doesn’t know anything. They ask each other for small things which even customer knows the answer. My experience with Jamila was so bad that i had to cancel my 2 contracts with Vodafone just because of such a poor customer experience at the store. She is definitely not customer friendly and even when i said i am cancelling this contract because of my bad experience at the store she sarcastically said Ok as if it doesn’t matter to her if customer is going unhappy. Vodafone lost 2 contracts just because of staff like Jamila at Maidenhead store.

2025年12月4日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Oli,

We’re very sorry to hear about your experience at our Maidenhead store and the way you felt treated. This is not the level of service we aim to provide, and we regret that it led you to cancel your contracts. We take feedback like yours seriously and will ensure it is shared with the store management team for review and improvement.

If you’re open to it, we’d like the chance to discuss this further and see how we can make things right — please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

5つ星のうち1の評価

Unprofessional staff with poor customer service

Their customer service staff at Maidenhead store are poorly trained and have zero knowledge of processes and customer service. Rude and impolite staff.

2025年12月5日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey AD,

I’m really sorry to hear about your experience at our Maidenhead store. I completely understand how disappointing and frustrating it must have been to encounter staff who appeared unhelpful and impolite.

This is absolutely not the level of service we aim to provide, and I appreciate you bringing this to our attention.

If you’d like this to be raised as an official complaint, please reach out to my team directly on Facebook at vodafone.uk/2Fpnah2, and we’ll ensure it's handled appropriately.

Thank you for taking the time to share your experience—we really value your feedback as it helps us improve.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Jamila in store…

Great service from Jamila in store today, helped me sort out a great deal!!

2025年11月29日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Laura,

Thanks for the lovely review and fantastic support for Jamila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing upgrade from Rimza

Amazing upgrade from Rimza! Highly recommend her service.

2025年11月29日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Malik,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into the store as my current…

Went into the store as my current broadband was rubbish and was getting charged rediculous amount of money. So i went in store the other day and i got me a Vodafone one. Was served by an advisor named Daniel and he was very chill lad and patient with me as i was in a bad mood. Very happy of how quickly it happened. Just waiting for installation now.

2025年11月24日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey George,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I am well impressed!

I visited the store the other day as mu phone had a virus and it was umbarable to use. Spoke to an Advisor named Daniel and he was patient enough to explain what and where i got them from. He also gave a very cheap broadband deal for superfast internet. I switched on the moment. Probably the cheapest i've seen. I recomment visiting the store!

2025年11月12日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing transfer from Rimza!!

2025年11月13日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Rimza definitely…

Amazing service from Rimza definitely recommend.

2025年11月9日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hi. We're happy to hear that you had such a wonderful experience. Thank you for recommending our services; we appreciate your positive feedback! If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

5つ星のうち5の評価

Manager was great!

Upgraded my mobile to a newer version and Faisal the manager wqs great in helping me get it all set up.

2025年11月6日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

5 stars to Maidenhead store

I went to the Maidenhead store on my way to work. First time popping in. I had majour issues with my phone. I sat with Daniel and he was so patient and did a fantastic job at explaining why and what happened. I am not very technical so i got a good amount of helpful information. I highly recommend visiting if someone has problems.

2025年10月22日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hi. We're happy to hear about your positive experience in our store. It's great to know that you found our team member helpful and patient while resolving your phone issues. We appreciate you recommending us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maidenhead store is great

Lost my phone and the gentleman Faisal helped me get a new phone and also got my same number back for me. He also helped me set it all up. I left very happy and satisfied with the service provided.

2025年10月10日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Faisal was brilliant in getting me a…

Faisal was brilliant in getting me a great sim only deal.

2025年10月6日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

First time visiting the Maidenhead…

First time visiting the Maidenhead branch. I was experiencing quite a few issues with my phone and the advisors there that helped me were wonderful. They had a lot of patience and i am grateful. They got themselves a new customer.

2025年10月4日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Trevor,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing transfer from rimza thank you.

2025年10月2日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing transfer done by rimza

2025年10月1日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Done a upgrade from Rimza great job!

2025年9月24日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey there,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Rimza AMAZING SERVICE!

2025年9月25日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Danish,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to Maidenhead store today top…

Went to Maidenhead store today top quality service

2025年9月24日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

Hey Ian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent Customer Service

Jamila was extremely helpful and polite. She went above and beyond to make sure everything was sorted out and took time to explain the process to me. She made the entire process so easy and stress free!

2025年9月10日
自発的なレビュー
Vodafone UK - Maidenhead ロゴ

Vodafone UK - Maidenhead からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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