The two members of staff, Barry and Roxana were most professional, helpful and very patient whilst we tried to resolve our issue. They are a credit to the company.
企業が回答しました
Unit L30 , Trafford Centre, M17 8BL Manchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The two members of staff, Barry and Roxana were most professional, helpful and very patient whilst we tried to resolve our issue. They are a credit to the company.
企業が回答しました
Mian, Arslaan and Alex have been so amazing! Helping me sort out my iPhone 17pro. Great knowledge in phones, great attitude. Truly a great asset for the company.
企業が回答しました
Myself and my dad came to Vodafone today to set up our broadband. We were looked after by Kian who was incredibly helpful and answered all our questions. He talked everything through with us and made... もっと見る
企業が回答しました
Lovely staff, Ben & Alex helped me with switching form Voxi to Vodafone. Very patient and polite definitely will come back again. Thank you!
企業が回答しました
当該企業による記述
Unit L30 , Trafford Centre, M17 8BL, Manchester, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The two members of staff, Barry and Roxana were most professional, helpful and very patient whilst we tried to resolve our issue. They are a credit to the company.

Vodafone UK - Manchester Trafford からの回答
Lovely staff, Ben & Alex helped me with switching form Voxi to Vodafone. Very patient and polite definitely will come back again. Thank you!

Vodafone UK - Manchester Trafford からの回答
Mian, Arslaan and Alex have been so amazing! Helping me sort out my iPhone 17pro. Great knowledge in phones, great attitude. Truly a great asset for the company.

Vodafone UK - Manchester Trafford からの回答
If I could provide negative score I would!
Visited today to endure a TWO HOUR wait to even SEE an advisor over a faulty phone supplied by Vodafone. One manager with several other staff being trained
Several other people also waiting in the queue have been here longer than me
Part of my contract is to have support available when required.
Online help was no help & hung up mid call
Seems to be a pattern of poor customer service with Vodafone

Vodafone UK - Manchester Trafford からの回答
Great service. Lovely guy to speak to very helpful and knowledgeable Dealt with by Rumail at Manchester Trafford centre. Vodafone

Vodafone UK - Manchester Trafford からの回答
Came into store to change my details for my account and help logging into the app, Ben was very helpful with this and got it all sorted

Vodafone UK - Manchester Trafford からの回答
I visited the Trafford Centre, Aya was incredibly knowledgeable and a lovely human to connect with. She has professional, relaxed and efficient with what was needed. Great customer service too.

Vodafone UK - Manchester Trafford からの回答
Myself and my dad came to Vodafone today to set up our broadband. We were looked after by Kian who was incredibly helpful and answered all our questions. He talked everything through with us and made our decision to join Vodafone quite an easy one. Thank you Kian!!!!

Vodafone UK - Manchester Trafford からの回答
I came in to trafford store to get a new phone as my old iphone had broken suddenly, Ben helped me get a new a37 and helped me get all set up.

Vodafone UK - Manchester Trafford からの回答
Aya was very attentive and welcoming. Made a stressful experience rather easy!
Thank you!

Vodafone UK - Manchester Trafford からの回答
Rumail was very clear very helpful and very patient. Thank you.

Vodafone UK - Manchester Trafford からの回答
Aya was amazing with helping me in store today. She was very understanding and took time to listen and resolved my query quickly and efficiently . Thanks again Aya

Vodafone UK - Manchester Trafford からの回答
I went for support with my phone as the touchscreen was not working and I received outstanding service from Sean! He tried everything to get the phone up and running again and even made me a cuppa while running updates. Alas nothing worked and he gave next steps option including repair, I chose to upgrade and leave store with a working phone. Thanks again for the great service and banter Sean!!

Vodafone UK - Manchester Trafford からの回答
Rumail was wonderful and helpful
The computer system at Vodafone needs an upgrade- very slow

Vodafone UK - Manchester Trafford からの回答
Aya in the Trafford centre store was amazing, I upgraded two phones and she gave the best service

Vodafone UK - Manchester Trafford からの回答
Aya was extremely helpful and very knowledgeable, she made my visit enjoyable and will highly recommend her to my friends and family x

Vodafone UK - Manchester Trafford からの回答
Came to trafford centre store and was treated by Sean who helped me massively get the best deal for my contract. He was very supportive and informative on his knowledge and information and made me feel like id made the right choice. 5 star 🌟

Vodafone UK - Manchester Trafford からの回答
Aya in the Trafford Centre branch picked up an error with my returns, and dealt with this patiently. The whole process took a very long time, going back and forth with Vodafone on the phone, Aya remained calm throughout this. Thank you Aya

Vodafone UK - Manchester Trafford からの回答
Had an issue with upgrading via the app. Visited Sarah at the Trafford centre who sorted out the upgrade straight away.

Vodafone UK - Manchester Trafford からの回答
Talitha was super helpful! The system was down when I came in but she contacted me as soon as it was up and running and found me a great deal. She was so friendly throughout the whole consultation.

Vodafone UK - Manchester Trafford からの回答
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