Vodafone UK - MerryHills レビュー 

434
TrustScore 5段階評価の5

4.9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Demy helped me this morning to sort out an issue with an ESIM. She was extremely helpful as she was able to discover an issue with the phones software. She gave great support and provided me with a ph... もっと見る

企業が回答しました

5つ星のうち5の評価

Lydia was very polite, friendly and happy, amazing at her job, explained everything thoroughly, got us the best deal, explained everything though out from start to finish Was friendly Very experi... もっと見る

企業が回答しました

5つ星のうち5の評価

Dealt with Safi in Merry Hill branch to arrange a replacement SIM card - he was super helpful and courteous and also helped me set up the phone as well. Great experience.

企業が回答しました

5つ星のうち5の評価

We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - MerryHills について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, 英国

4.9

優良

TrustScore 5段階評価の5

434件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(434)

過去12か月のレビュー数: 40,333

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5つ星のうち5の評価

Thank you Lydia for your help.

Thank you Lydia

2026年8月7日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Max,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dealt with Safi in Merry Hill branch to…

Dealt with Safi in Merry Hill branch to arrange a replacement SIM card - he was super helpful and courteous and also helped me set up the phone as well. Great experience.

2026年7月31日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Mike,

Thanks for the lovely review and fantastic support for Safi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Safi

Great service from Safi. Safi shared his knowledge with us and provided us the best options to upgrade our contract.

2026年7月31日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Katherine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I renewed my sim with Demy

I renewed my sim with Demy. She was professional and polite and sorted me a great deal on 2 sim contracts and a watch. Cheers!

2026年7月27日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Lee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Demy helped me this morning to sort out…

Demy helped me this morning to sort out an issue with an ESIM. She was extremely helpful as she was able to discover an issue with the phones software. She gave great support and provided me with a physical sim. 10/10 customer service.

2026年7月31日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Phoebe,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I required some help with using my new…

I required some help with using my new phone and was really happy with the service I was provided by Demy. My query was handled quickly and efficiently.

2026年7月29日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia at Vodafone

Lydia was very polite, friendly and happy, amazing at her job, explained everything thoroughly, got us the best deal, explained everything though out from start to finish
Was friendly
Very experienced with her job
Most friendly member of staff I have come across in Vodafone

2026年7月29日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I needed help learning about my new…

I needed help learning about my new phone. I received fantastic service from Demy. Thanks.

2026年7月27日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Lynn,

Thanks for the lovely review and fantastic support for Demy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Went in on Saturday 25th July to get an…

Went in on Saturday 25th July to get an new connection for my daughter as her mobile was broken. Was surprised that the store was total empty, not a single staff on the shop floor, while the back door was left wide open 🤐🤔 big security risk!!! U assume on the most busy day in the week at least they have staffs on the shop floor.

2026年7月25日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Nadia,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service with Lydia

2026年7月18日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We spent an especially long time with…

We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!

2026年7月18日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Cindy,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simran was so helpful with me today

Simran was so helpful with me today, he made changing phones so straightforward and transferred everything across for me! Great customer service.

2026年7月14日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hi Janine, thank you so much for your wonderful review and the amazing support you’ve shown for Simran, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

5つ星のうち5の評価

I went in with a phone and general life…

I went in with a phone and general life crisis! Sam was amazing and helped me with a sim and internet deal that I was very happy with. She offered exceptional customer service and we had a great laugh too ! I left very happy and would definitely recommend

2026年7月10日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Such great service

Such great service. Really helpful and patient. Thank you

2026年7月6日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Sarah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Lydia made upgrading my phone quick and…

Lydia made upgrading my phone quick and easy with a smile. Nice to find a happy person who listens to the person and doesn't try to sell you what you don't need.
Thank you Lydia 😁

2026年7月5日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Donna,

Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simran helped me with my phone…

Simran helped me with my phone upgrade.great service

2026年7月3日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Wendy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

5 stars for Demy

5 stars for Demy! She was very helpful and patient with getting me a new phone sorted.

2026年6月28日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Helen,

Thanks for the lovely review and fantastic support for Demy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

I went into the shop to ask a question…

I went into the shop to ask a question about my new phone. Sim advised me and couldn’t have been more informative and helpful. A very good experience.

2026年6月29日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Ann,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into Vodafone merryhill and I…

I went into Vodafone merryhill and I had a staff member call Sam, she is an amazing, excellent, informative member of staff, she was so helpful and without her help and assistance with my package I would not know where I would be.

2026年6月23日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey Mandy,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia sorted out my new phone and sim…

Lydia sorted out my new phone and sim for me today, she was so helpful and friendly, thanks

2026年6月19日
自発的なレビュー
Vodafone UK - MerryHills ロゴ

Vodafone UK - MerryHills からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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