I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... もっと見る
所在地
所在地を変更Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... もっと見る
企業が回答しました
Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
企業が回答しました
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
企業が回答しました
企業情報
Vodafone UK - MerryHills について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, 英国
4.9
優良
450件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Great service from Safi
Great service from Safi. Safi shared his knowledge with us and provided us the best options to upgrade our contract.
2026年7月31日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Katherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I renewed my sim with Demy
I renewed my sim with Demy. She was professional and polite and sorted me a great deal on 2 sim contracts and a watch. Cheers!
2026年7月27日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Lee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy helped me this morning to sort out…
Demy helped me this morning to sort out an issue with an ESIM. She was extremely helpful as she was able to discover an issue with the phones software. She gave great support and provided me with a physical sim. 10/10 customer service.
2026年7月31日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Phoebe,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I required some help with using my new…
I required some help with using my new phone and was really happy with the service I was provided by Demy. My query was handled quickly and efficiently.
2026年7月29日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lydia at Vodafone
Lydia was very polite, friendly and happy, amazing at her job, explained everything thoroughly, got us the best deal, explained everything though out from start to finish
Was friendly
Very experienced with her job
Most friendly member of staff I have come across in Vodafone
2026年7月29日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I needed help learning about my new…
I needed help learning about my new phone. I received fantastic service from Demy. Thanks.
2026年7月27日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Lynn,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in on Saturday 25th July to get an…
Went in on Saturday 25th July to get an new connection for my daughter as her mobile was broken. Was surprised that the store was total empty, not a single staff on the shop floor, while the back door was left wide open 🤐🤔 big security risk!!! U assume on the most busy day in the week at least they have staffs on the shop floor.
2026年7月25日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Nadia,
We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Excellent service with Lydia
2026年7月18日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We spent an especially long time with…
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
2026年7月18日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Cindy,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran was so helpful with me today
Simran was so helpful with me today, he made changing phones so straightforward and transferred everything across for me! Great customer service.
2026年7月14日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hi Janine, thank you so much for your wonderful review and the amazing support you’ve shown for Simran, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I went in with a phone and general life…
I went in with a phone and general life crisis! Sam was amazing and helped me with a sim and internet deal that I was very happy with. She offered exceptional customer service and we had a great laugh too ! I left very happy and would definitely recommend
2026年7月10日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - MerryHills からの回答
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia made upgrading my phone quick and…
Lydia made upgrading my phone quick and easy with a smile. Nice to find a happy person who listens to the person and doesn't try to sell you what you don't need.
Thank you Lydia 😁
2026年7月5日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Donna,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran helped me with my phone…
Simran helped me with my phone upgrade.great service
2026年7月3日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars for Demy
5 stars for Demy! She was very helpful and patient with getting me a new phone sorted.
2026年6月28日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Helen,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the shop to ask a question…
I went into the shop to ask a question about my new phone. Sim advised me and couldn’t have been more informative and helpful. A very good experience.
2026年6月29日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone merryhill and I…
I went into Vodafone merryhill and I had a staff member call Sam, she is an amazing, excellent, informative member of staff, she was so helpful and without her help and assistance with my package I would not know where I would be.
2026年6月23日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Mandy,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia sorted out my new phone and sim…
Lydia sorted out my new phone and sim for me today, she was so helpful and friendly, thanks
2026年6月19日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy with the service Sam gave in…
Very happy with the service Sam gave in store. She transferred all my data and set everything up for me!
2026年6月17日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the branch to upgrade.
I visited the branch to upgrade.
I was greeted by Sam, she went through all my particular needs. She went through various options and put together a phone and aur plan i was happy with.
Sam made the whole process quick and essy Thank you
2026年6月16日
自発的なレビュー
Vodafone UK - MerryHills からの回答
Hey Nora,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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