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Vodafone UK - Metro Centre Experience レビュー 

483
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... もっと見る

企業が回答しました

5つ星のうち5の評価

Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... もっと見る

企業が回答しました

5つ星のうち5の評価

Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along

企業が回答しました

5つ星のうち5の評価

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Metro Centre Experience について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, 英国

4.9

優良

TrustScore 5段階評価の5

483件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(483)

過去12か月のレビュー数: 42,866件

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5つ星のうち5の評価

Neil

Neil. Was absolutely amazing, so professional & so helpful & knowledgeable.

2026年6月7日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Sonya,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited Vodafone metro centre and saw…

I visited Vodafone metro centre and saw Adam. He was excellent. Very knowledgeable about the phones and tariffs and helped me choose the right one for me. Would recommend popping into store and asking for him. Thanks Adam.

2026年6月5日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The service was very good

The service was very good. Amy was very helpful and knowledgeable and I can highly recommend Amy from the metro centre store

2026年6月6日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Jeanette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Harry was great

Harry was great, super efficient and helpful despite having an address issue on my end! Also saved 50% from my current rate which was a plus!

Thanks so much!

2026年6月7日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade

Niel, was brilliant, super helpful, knowledgeable, and amazing, thank you for all the assistance with our contracts, appreciate it.

2026年6月6日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Peter,

Thanks for the lovely review and fantastic support for Niel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I would like to thank her very much

I would like to thank her very much; he discovered that I was overpaying and offered me a more reasonable price. I am grateful for herhelp.

2026年6月5日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service …came in with my dad who…

Great service …came in with my dad who has a speech and mobility problem….Courtney was lovely - she explained things in detail to my dad and was extremely helpful, friendly and knowledgable - great service

2026年6月4日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Jo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Courtney was very friendly and helpful

Courtney was very friendly and helpful. She answered all of our questions and give us a good deal on my new phone. Definitely a 10/10.

2026年6月3日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Vickie,

Thanks for the lovely review and fantastic support for Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sorted easily 👌

The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you

2026年6月3日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into store after having a nightmare online

Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful

2026年6月2日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Bethany,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Neil is so knowledgeable and helpful

Neil is so knowledgeable and helpful. He gave us lots of great advice and helped us save some money too! Thanks Neil 😁

2026年5月30日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent

Harry is polite, knowledgeable & efficient

2026年5月30日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Chris,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service. Very impressed with Vinny, for his attention to detail and explanations. Thank you Vinny. X

2026年5月29日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Courtney give me 1st class service…

Courtney give me 1st class service fantastic help to me.

2026年5月28日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey James,

Thanks for the lovely review and fantastic support for Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

the young lad was fantastic really…

the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁

2026年5月27日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and friendly service. Great value for money and Harrison did everything he could to find the best deal that suits me!

Very helpful and friendly service

2026年5月27日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing experience in store today

Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.

2026年5月27日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Stacey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Neil was very helpful and pleasant

2026年5月27日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff were all helpful and polite

Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍

2026年5月27日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey Joanna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was seen by Harry.

I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.

2026年5月24日
自発的なレビュー
Vodafone UK - Metro Centre Experience ロゴ

Vodafone UK - Metro Centre Experience からの回答

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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