Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... もっと見る
企業が回答しました
所在地
所在地を変更54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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レビュアーのコメントを見てみましょう
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... もっと見る
企業が回答しました
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
企業が回答しました
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
企業が回答しました
企業情報
Vodafone UK - Metro Centre Experience について
当該企業による記述
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54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, 英国
5.0
優良
501件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Got all the viruses off my phone and…
Got all the viruses off my phone and got a new phone at the same time off a lovely girl called Courtney
2026年9月3日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hi Richard, thank you so much for your wonderful review and the amazing support you’ve shown for Courtney, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Metro Centre Vodaphone store
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a person who did not grow up with technology, could understand. He patiently answered my questions and provided all the information I needed. This is the second time I have spoken to this member of staff, the previous time was several months ago about a completely different issue and on that occasion, I also received excellent customer service.
2026年9月2日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Helen,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store as my phone had lots of…
Came in store as my phone had lots of pop ups, katie was very helpful and helped remove the pop ups from my phone
2026年9月2日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Robert,
Thanks for the lovely review and fantastic support for Katie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so knowledgeable
Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments etc. Fabulous, friendly and wouod definitely recommend- particularly if you’re a middle aged perimenopausal woman with ADHD! X
2026年9月2日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
"Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Member of staff was Neil who was…
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully.
Thank you Neil
2026年8月25日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was really great
Katie was really great, helpful and supportive as we had lots of queries and all were sorted! Also I upgraded my phone and Katie dealt with this really well despite the slow IT system
2026年9月1日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
"Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Vodafone UK - Metro Centre Experience からの回答
Hey Jonathan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
camd into vodafone today and spoke to…
camd into vodafone today and spoke to Katie.she was very helpful with our upgrade.
2026年9月1日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Helen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil at the Metrocentre
Neil at the Metrocentre branch gave me an excellent trade in deal on the Pixel 11 Pro. Thanks for the help Neil!
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Jonny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really great service
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Poppy,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Metro Centre Experience からの回答
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Viney was great took the time to show…
Viney was great took the time to show me everything and took the time to explain the paperwork
100% happy
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
"Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
The young lady called Katie who…
The young lady called Katie who attended me was very helpful and sorted out my problems using the iPhone
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Barry,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Katie provides all the information I needed. She’s the best.
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Arwen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie is the best
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vinnie was very helpful
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Margaret,
Thanks for the lovely review and fantastic support for Vinnie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
"Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great service from Neil
2026年8月31日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful to my queries thanks to…
Very helpful to my queries thanks to Niel ...top guy ...thankyou will definitely recommend this store 5⭐
2026年8月14日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Lynne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Neil is great!
Went to upgrade my phone today. Neil was really friendly and helpful. Explained everything and gave me all the options available. Very happy with the service I received.
2026年8月26日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Caroline,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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