I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... もっと見る
所在地
所在地を変更70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... もっと見る
企業が回答しました
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
企業が回答しました
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... もっと見る
企業が回答しました
企業情報
Vodafone UK - Milton Keynes について
当該企業による記述
連絡先
70 Midsummer Arcade, MK9 3BB, Milton Keynes, 英国
4.8
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Not a good company, avoid, they cheat you in the middle of contract
Just after all the hassle still upgraded our contract to 900mbps,
Experience with vodaphone:
1. They enable the service but new box was not received yet so internet didn’t work till box arrived
2. When box arrived, thought it will be plug and play but no after 2 hrs , the internet worked but couldn’t login to their broadband app to enable secure net app. Guess what they said not compatible with your phone as it’s more than 5 yrs old so they can’t do anything . So my question is why didn’t Vodafone make this clear before buying the package. Absolutely disgusting
So now I need to search another provider
3. In a gest- in April they upgraded the vodaphone content control features, wrapped it in a paid feature secure net app and now can’t have that on my phone cause suddenly my phone is become old
4: Secure net does not work at all, none of the features work, it’s shame they are charging for something that doesn’t work or even tested. What a greed of money
So what is the garuntee they will not cheat on this later
Wasted my time energy
Disgraceful company, absolutely logic less, conning people and very poor customer service and technical team who do not know their own system. Please avoid, every 6 months they do upgrade and gets us affected on our app, and now app doesn’t work suddenly. It worked yesterday but after upgrade to highest service app doesn’t work
Absolutely disgraceful company
2026年5月6日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey there,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Vodafone UK - Milton Keynes からの回答
Hey Kim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth in the MK store was great
Beth in the MK store was great. Very attentive and knowledgeable. Dealt with my request and was out the door asap! Couldn’t recommend more thank you!
2026年4月23日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Yoseph,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service from Beth @ MK…
Excellent service from Beth @ MK shopping centre, you must ask for her.
Well done Beth & thank you.
2026年4月21日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin has been super helpful and…
Caitlin has been super helpful and patient , she sorted out multiple issues with our account and a stolen handset
Thank you
2026年4月19日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Mrs Young,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service.
Knowledge and helpfully.
Regards
2026年4月10日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Reza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Beth was brilliant
Beth was brilliant
She was smiley cheerful and explained everything
2026年3月31日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Celina,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just been served by Boldi and he did an…
Just been served by Boldi and he did an amazing job at updating my contract and had a great conversation. Always and pleasurable experience
2026年3月29日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Avril was super helpful
Avril was super helpful, and nice. She explained things clearly. Very friendly and approachable too. 10/10 customer service
2026年3月4日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Mabel,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful lady
Very helpful lady. She explained everything in simple language and was very patient. Her name is Avril.
2026年3月3日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Wendy,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth tried her level best for me I am…
Beth tried her level best for me I am very pleased and thankful to her customer service but Vodafone has been really disappointing
2026年3月2日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hi Aisha ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Beth —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Kai was able to identify the real issue…
Kai was able to identify the real issue Vodafone would say I don't have a good credit score.Even though the credit score on Experian was perfect.
2026年2月28日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Stefania,
Thanks for the lovely review and fantastic support for Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Avril was absolutely amazing from start…
Avril was absolutely amazing from start to finish. She was welcoming, understanding and very patient. She went above and beyond for me. I wanted to come into store for the help, and she did just that for me. She is a credit to your MK store.
2026年2月26日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Kirsty,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Milton Keynes からの回答
Hey Beth,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and personable helped…
Extremely helpful and personable helped with all that I needed and made my day
2026年2月21日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Georgia,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First Class Service…
The young lady who served us could not have been nicer to try and help my 91 year old mother get a new SIM. Delighted!
2026年2月4日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alex was super helpful
Alex was super helpful and totally understoof what i needed and recommended me accordingly.
Great customer service
2026年1月21日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mrs Avril was very helpful today
Mrs Avril was very helpful today. She was very profesional and helped us with our problem straight away and even advised us that we could get a better deal on our payment. Thank you very much.
2026年1月17日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Aliona,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Service provided by Avril
Service provided by Avril, so patient with great customer service. Communicated effectively ensuring that I understood all. SBL-1000000830189319
2026年1月16日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, everything was fast and high-quality, I would like to say a special thank you to the qualified specialist Boldia.
2026年1月10日
自発的なレビュー
Vodafone UK - Milton Keynes からの回答
Hey Olga,
Thanks for the lovely review and fantastic support for Boldia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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