When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... もっと見る
企業が回答しました
所在地
所在地を変更U12 Sanderson Arcade, NE61 1NS Morpeth, GB
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We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... もっと見る
企業が回答しました
Very helpful
企業が回答しました
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe. Jas and Connor talked me through exactly what I needed and showed me the best handset fo... もっと見る
企業が回答しました
企業情報
Vodafone UK - Morpeth について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
U12 Sanderson Arcade, NE61 1NS, Morpeth, 英国
4.9
優良
132件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
I had the friendliest and most helpful …
I had the friendliest and most helpful experience within the Morpeth branch store being served by Jas. She went through all of the different options available to me and was wonderful from the first greeting until the end of our conversation.
2024年12月30日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Lauren,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Went into the Morpeth Vodafone store to…
Went into the Morpeth Vodafone store to upgrade the phone and Connor made it very easy, will be recommending to anybody looking to get a new phone
2024年12月30日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Helen. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor very helpful during upgrade
Connor was very helpful and patient during my recent visit to get an upgrade at the Morpeth Vodafone branch. He sorted out multiple issues and gave me time to make my mind up about upgrade options.
2024年12月30日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Ben. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Megan who explained…
Great service from Megan who explained everything and helped with order
2024年10月29日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hello, Brian,
It's great to hear about the positive experience which you've had with Megan. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Over and above service
Megan went over and above to help us. She is an asset to your company. She was also very professional and polite.
2024年10月29日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hello,
Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
I visited the Morpeth store with my elderly Dad who has memory issues. Connor was extremely patient and understanding and helped us to resolve out problem. We are very grateful for the time he spent with us - Thank you Connor
2024年10月15日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hey Tracey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Many thanks to Rory for helping me for…
Many thanks to Rory for helping me for the perfect service!
2024年10月11日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Miroslav. Thank you for your review for Rory. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've used many phone shops in Morpeth…
I've used many phone shops in Morpeth over the years and the service I had from Connor at Vodaphone was by far the best, absolutely fantastic!! I've since been back twice to get phones for both of my daughters and he found me the best deals to suit my budget. Absolute credit to Vodaphone and I'll be back next week to sort out my home broadband!
2024年9月30日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Mark,
We’re glad to hear you found the best option for you when visiting Connor in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Knowledgeable staff
Knowledgeable staff who provided exceptional customer service. Connor assisted me in selecting the optimal handset that satisfied my specific requirements and budget. He conducted a comprehensive needs assessment, inquiring about my preferences and intended usage for the device. His patience and expertise made the experience highly enjoyable. Both Connor and the manager, Rory, are valuable assets to the company. Additionally, a young lady named Megan greeted us with a warm smile and made us feel welcome upon our arrival.
2024年9月27日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Dominic,
Thanks for your review and kind words for Connor, Rory and Megan. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service
Came in with a few problems and the staff were very helpful and attentive.
2024年9月30日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Daniel,
Thanks for taking your time to leave this review for our store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
First phone for my son...
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe.
Jas and Connor talked me through exactly what I needed and showed me the best handset for my needs as well as introducing me to the easiest ways to add family tracking and security to his device. I was able to go away and have a think before returning to sign up. I felt comfortable and not pressured at all which was lovely. A really friendly and welcoming store with genuinely helpful staff. Thanks so much for making an experience I was dreading one that I actually enjoyed.
2024年9月3日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi there,
These are lovely kind words of feedback for Jas and Connor. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
At Vodafone Morpeth is the best of the…
At Vodafone Morpeth is the best of the best & Connor who if I have any problems I always go & see. This gentleman goes above & beyond he is so professional with fantastic knowledge & first class customer service. Connor is "The Best Of The Best"
2024年9月21日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Karen,
Thanks for your review for Connor and our Morpeth store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic service today at vodaphone in…
Fantastic service today at vodaphone in Morpeth. Thank you Rory and Connor for your patience and expertise we are very grateful thank you
2024年9月2日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Helga. Thank you for your review for both Rory and Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service
I went in store to query some tariffs and prices and I was served by Rory. He was knowledgeable and very efficient and friendly in his service. I would definitely return to the Morpeth store.
2024年8月24日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Alice,
Thanks for taking the time to write such a great review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Morpeth からの回答
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went into the store about a billing…
I went into the store about a billing query and the manager Rory was very patient and helpful with dealing with my issue and questions
2024年8月9日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Thomas,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best Phone Service in Morpeth
Excellent professional service , prompt and informative. I would have no hesitation in recommending the Morpeth branch for phone business.
2024年8月7日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Updating my contac
Rory was really clear and I understood all my options to get the best deal
2024年8月5日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hello Claire,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service by Jas in Morpeth shop. Jas showed me a selection of phones which suited my needs and budget. Jas explained how the phone worked which was very helpful. Jas is what good customer service should be. She is an asset to Vodafone.
Thank you Jas
2024年6月26日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Amanda!
Thank you for your review, I'm glad Jas was able to assist you. If you ever need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Amazing service as always…
Amazing service as always in Vodafone Morpeth! Thanks to Jas for your help, you’ve saved me money and explained everything so clearly!!
2024年6月29日
自発的なレビュー
Vodafone UK - Morpeth からの回答
Hi Francesca,
Thanks for sharing this feedback with us! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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