Vodafone UK - Newbury Northbrook レビュー 

364
TrustScore 5段階評価の4.5

4.7

85 Northbrook Street, RG14 1AE Newbury, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

企業が回答しました

5つ星のうち5の評価

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... もっと見る

企業が回答しました

5つ星のうち5の評価

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... もっと見る

企業が回答しました

5つ星のうち5の評価

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... もっと見る

企業が回答しました


企業情報


連絡先

  • 85 Northbrook Street, RG14 1AE, Newbury, 英国

4.7

優良

TrustScore 5段階評価の4.5

364件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(364)

過去12か月のレビュー数: 41,418

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kyra at the Newbury store was extremely…

Kyra at the Newbury store was extremely understanding, helpful and patient with setting my husband and I up with identical 16e I-phones.

2025年8月15日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Andrei was absolutely amazing

Andrei was absolutely amazing, really helpful and polite. Thank you very much 😊

2025年8月16日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Jill,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer care

Great customer care, Selena looked after us very well.

2025年8月15日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrei was great

Andrei was great

2025年8月14日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Ellen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew was extremely polite

Andrew was extremely polite, friendly and helpful. He made everything easy for me.

2025年8月14日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Karny,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Selena was fab

Selena was fab! So professional efficient and friendly! Helped us to change over our broadband to Vodafone!

2025年8月13日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyra was incredible

Kyra was incredible, I was having issues with setting up broadband and she nailed it. Had a lovely conversation and seems like a lovely normal human

2025年8月11日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Sean,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Selina was Lovely efficient and…

Selina was Lovely efficient and incredibly helpful

2025年8月4日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Trudy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Selena was most helpful and solved a…

Selena was most helpful and solved a serious problem with minimum fuss.

2025年8月4日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Stephen,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Femi was really helpful and saved me so…

Femi was really helpful and saved me so much time

2025年8月2日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hi there,

Thanks for the lovely review and fantastic support for Femi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Femi in Newbury store was amazing.

Femi in Newbury store was amazing.. patient and efficient
And saved me nearly £50 per month so I’m very grateful - thanks Femi

2025年8月2日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Vicky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Femi was professional

Femi was professional, courteous and sorted out new tariffs and upgrade with no fuss. Thank you.

2025年7月23日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Helen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Cameron and…

Excellent service from Cameron and Will. Great passion for customer service.

2025年7月21日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Sylvia,



This is really lovely to hear, thanks for the review!



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Veramente gentili

Mi sono trovata molto bene, Oliver è stato molto gentile e ha avuto molta pazienza con me che non parlo bene inglese.

2025年7月9日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Alessandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Phone not powering up.

I was in panic mode as my phone would not hold the charging cables and despite my cleaning it I still not get it to work. So before I went to apple I thought I’d ask the Vodafone their advice and Kyra was brilliant. She carefully checked and cleaned it whilst being very understanding. Her magic touch sorted it and all worked. She did not make me feel stupid but said it was a common occurrence. She was speedy, professional and kind as she could see I was distressed.
Thank you Kyra!

2025年7月5日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Selena was very helpful and very quick…

Selena was very helpful and very quick and efficient. Got exactly what I needed

2025年7月6日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Claire,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyra was fab

Kyra was fab, she sorted out my upgrade and my parents. She was patient and thorough. So lovely too!!! She is a real credit to Vodafone Newbury! Thanks Kyra !!

2025年7月5日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Ella,

Thanks for the lovely review and fantastic support for Kyra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited Vodafone today and Cameron…

I visited Vodafone today and Cameron and Nissi helped me purchase my new phone, it was that easy we then bought my sister one while there. Could not recommend enough !!!

2025年7月5日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Olivia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Cameron

Thank you Cameron at the Newbury store for impeccable customer service when my son was purchasing his first phone. You made the experience very comfortable and enjoyable for him and you were a pleasure to deal with.

2025年7月3日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey HKB,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly and kyraextremely helpful

Very friendly and extremely helpful

2025年7月3日
自発的なレビュー
Vodafone UK - Newbury Northbrook ロゴ

Vodafone UK - Newbury Northbrook からの回答

Hey Penelope,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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