Vodafone UK - Newcastle Eldon Square レビュー 

195
•
TrustScore 5段階評価の4.5

4.7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... もっと見る

企業が回答しました

5つ星のうち5の評価

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... もっと見る

企業が回答しました

5つ星のうち5の評価

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... もっと見る

企業が回答しました


企業情報


連絡先

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, 英国

4.7

優良

TrustScore 5段階評価の4.5

195件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(195)

過去12か月のレビュー数: 42,851件

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5つ星のうち5の評価

Excellent customer service in store in…

Excellent customer service in store in Newcastle Eldon Sq to resolve a connectivity issue to my Apple Watch. Dan and Bernie were superb; they fixed the issue and explained what they were doing-thank you. Proven again that it is much easier to talk face to face.

2026年1月17日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey there,

Thanks for the lovely review and fantastic support for Dan and Bernie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service

2026年1月8日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Ganta,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great assistance throughout visit…

Great assistance throughout visit regarding my account and done a cheaper deals

2026年1月8日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Surendranath,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Taz is brilhant

2026年1月8日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Samira,

Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Taz is brilliant

Taz is brilliant

2026年1月8日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Nelson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma was extremely helpful

Gemma was extremely helpful. Excellent customer service.

2026年1月3日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Quick and helpful

Quick and helpful

2026年1月3日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Lyndsay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service by Gemma

Excellent experience at Vodafone and assisted by Gemma who is always amazing.

2025年12月18日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dimala was exceptionally polite and…

Dimala was exceptionally polite and helpful.

2025年12月3日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hi Stuart,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dimala—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma has been excellent

Gemma has been excellent. Helpful, knowledgeable and efficient.
First class!

2025年12月1日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Fintan,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff in eldon square are good people…

Staff in eldon square are good people and really friendly. Especially Reece who saved me money and helped get my son a new phone

2025年12月1日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Shahram,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Honestly the staff member Alex was…

Honestly the staff member Alex was outstandingly informative and most certainly went the extra mile to help with my query.
He’s definitely an asset to your Company.
I shall use this store every time I need information and assistance.
Please give him my sincere thanks.

2025年12月1日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hey Angela,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Professional and Good Service

We came into the store for a new phone upgrade and Joe assisted us right away . He was very professional and he handled everything quickly. We were satisfied with the service he gave

2025年11月14日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the efficient service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very impressive so fast and great…

Very impressive so fast and great service. O2. Can ram it

2025年11月8日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Hi. We're happy to hear that you had such a fast and great experience with our service. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Reece saved me a fortune!

Reece saved me a fortune!! Him and Dan were very friendly and helpful!

2025年11月6日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma was very helpful with finding me…

Gemma was very helpful with finding me a new phone and contract.

2025年11月2日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma sales rep was extremely helpful…

Gemma sales rep was extremely helpful as well as being very friendly

2025年11月2日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Gemma

Gemma. She is very helpful. Absolutely class to have in the store. She’s got more experience than experience it’s self

2025年11月2日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Staff was super friendly and efficient. Service was super swift and easy! Shoutout to Reece and Alex for their impeccable music taste.

2025年10月22日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Ant was great

Ant was very helpful and very quick to help with my problems. Sound guy and made it a warm and welcoming experience x

2025年10月22日
自発的なレビュー
Vodafone UK - Newcastle Eldon Square ロゴ

Vodafone UK - Newcastle Eldon Square からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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