Vodafone UK - Newtownards レビュー 

103
TrustScore 5段階評価の5

4.9

Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB


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5つ星のうち5の評価

Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... もっと見る

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5つ星のうち5の評価

I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in... もっと見る

企業が回答しました

5つ星のうち5の評価

Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the norma... もっと見る

企業が回答しました


企業情報


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  • Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, 英国

4.9

優良

TrustScore 5段階評価の5

103件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(103)

過去12か月のレビュー数: 39,826

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5つ星のうち5の評価

Served by Stuart who set up my upgrade…

Served by Stuart who set up my upgrade and broadband. Such a nice lad and nothing was too much trouble!

2023年8月18日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey there,

Thanks for the lovely review and fantastic support for Stuart.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful, explained everything in a clear and concise way.

2023年8月14日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Leah,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

BEST STORE EVER

Couldn’t be any happier with my service Fionnuala was more than helpful and very understanding of my situation and explained everything in great detail couldn’t recommend this store more than enough came in for help with my bill and left with the issue resolved a tablet a broadband and ring doorbell John also managed to save me £60 on future bills overall I’m so very impressed

2023年7月7日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Thanks for your review Kitty. It's great to hear our team instore took the time to explain everything for you and were also able to help save you money too.
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

We came in about a bill and we left…

We came in about a bill and we left with broadband and a tablet. Vodafones sales advisors are quality👍

2023年7月7日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Ryan, It's great to see our team were able to get everything sorted for you and help you find a deal for your broadband and a new tablet too!
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Absolutely amazing service we had a…

Absolutely amazing service we had a problem with one of our phones Stuart sorted it straight away and told me there was some dust in the speaker that is why we had a problem hearing he was unreal I wanted to pay for this he totally refused saying this is what we are here for.
Stuart unbelievable 100% customer service

2023年7月4日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Gillian,

This is such an amazing review for Stuart. Thanks for sharing your kind words and review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great service

Alain in newtownards was really helpful at setting up a new contract for my brother in law. Quick and simple. Fantastic service from the local store matching vadafones fantastic service

2023年6月28日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Chris,

Thanks for letting us know what an amazing job Alain did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best customer service I've ever had ⭐⭐⭐⭐⭐

I recently purchased a Google Pixel phone from Vodafone, and I had the pleasure of working with Stuart. I can confidently say that he provided me with some of the best customer service I've ever experienced. Not only was Stuart incredibly knowledgeable about the phone I was interested in, but he went above and beyond to help me find the best deal and price. His friendly and personable demeanor made the entire experience a breeze, and I felt like I was in good hands from start to finish.

Overall, I highly recommend Stuart as a sales rep at Vodafone. He is truly a credit to the company and a shining example of what great customer service should look like. Thank you, Stuart, for your help and dedication to making my phone-buying experience a great one!

2023年6月22日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Phillip,

Thanks for letting us know what an amazing job Stuart did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Very helpful staff

Very helpful staff, some good deals. Would recommend!

2023年6月23日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Emma,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Fionnuala served us, and sorted out our new contracts for us - made the process very easy!

2023年6月15日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Herbie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Stuart was unbelievably kind and helpful

Stuart helped me with my upgrade and also transferred everything across to my new phone. He was incredibly kind and friendly and an asset to the company. I can't recommend him highly enough!

2023年5月13日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Thanks for your review Joan. It's great to hear Stuart took the time to transfer everything to your new phone and explain everything to you. I hope you're loving your new phone!
Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Very professional and helpful and…

Very professional and helpful and excellent customer service!

2023年5月9日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Andrew,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I am usually very nervous about going…

I am usually very nervous about going into phone shops as I'm not very techy, but the staff at Vodafone Newtownards were so friendly and knowledgeable that I felt very much at ease. Stuart discussed plenty of options with me until we found one that suited and even saved me money!

2023年5月10日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Samuel,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service fron Fionnuala

Excellent service fron Fionnuala. She was very knowledgeable and helpful.

2023年5月10日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Colin,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very very helpful

2023年5月10日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Tracy,

Thanks for letting us know what an amazing job did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was in recently just having a nosey to…

Was in recently just having a nosey to see what was about and was well impressed with the service and information provided. Dude working there Stuart was very helpful!

2023年5月6日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Darren,

Thanks for letting us know what an amazing job Stuart did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A guy named stuart

I was in last Thursday and I was met by a member of your team named Stuart he was in the Newtownards store and helped me with trouble I was having with my phone great help and very friendly and approachable would recommend to anyone needing help

2023年5月4日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Curtis,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came into store as my father had an…

I came into store as my father had an issue with his phone that I couldn't fix. Stuart was extremely helpful and friendly and managed to fix the problem very quickly! I definitely will be coming to the Ards store for my upgrades from now on.

2023年4月14日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Neil,

Thank you for your support and review. It's always lovely to read positive feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fionnula

Fionnula
In newtownards store deserves a payrise!

Top woman in sales and knowledge and should be given a promotion!

Got me 2 x new phones and new broadband all for cheaper than I was paying previously with other suppliers

Highly recommended!!!

2023年4月8日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Glenn,

Thanks for the fantastic feedback for Fionnula. We hope you enjoy your new phones and of course the savings. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl

Thanks, Vodafone Social Media Team.

5つ星のうち5の評価

Fionnuala was first class

Fionnuala was first class. Very knowledgeable and really efficient.

2023年4月6日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hey Elma. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service, friendly staff

On arrival of the Newtownards store the staff were very friendly and welcoming. Stuart dealt with me on the day moving my network over to Vodafone and setting up my new contract. He explained and broke down all the details and was super helpful. Couldn't recommend the store and Stuart especially on the day for his help.

2023年2月22日
自発的なレビュー
Vodafone UK - Newtownards ロゴ

Vodafone UK - Newtownards からの回答

Hi Jade,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Stuart directly.

Thanks again,
Vodafone Social Media Team

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