I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me... もっと見る
企業が回答しました
所在地
所在地を変更36-37 Witton Street, CW9 5DE Northwich, GB
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レビュアーのコメントを見てみましょう
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... もっと見る
企業が回答しました
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... もっと見る
企業が回答しました
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... もっと見る
企業が回答しました
企業情報
Vodafone UK - Northwich について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
36-37 Witton Street, CW9 5DE, Northwich, 英国
4.9
優良
257件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very efficient and welcoming
Very efficient and welcoming. Kerry is lovely and made sure I got the best deal possible
2026年9月28日
自発的なレビュー
Vodafone UK - Northwich からの回答
"Hey Ruby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kerry was incredibly helpful and easy…
Kerry was incredibly helpful and easy to work with
2026年9月28日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Teeboz,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help with my broadband order
I tried to change my broadband over online, it wouldn't work. I tried the online assistant which kept cutting out, so went in-store. Kerry was really helpful and explained everything really well to me. She processed my order efficiently. I am very happy with the service I received.
2026年9月7日
自発的なレビュー
Vodafone UK - Northwich からの回答
This is really lovely to hear! We're so glad that our team member was able to help you efficiently after your online experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Chelsea was brilliant
Chelsea was brilliant really can't fault her customer service, really happy!! Helping me find fibre broadband and Sims for the family that suit us. Thanks Chelsea! - Rich
2026年9月5日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Rich,
Thanks for the lovely review and fantastic support for Chelesea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This 5 * rating is really for Chelsea…
This 5 * rating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.
2026年9月3日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey John,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Northwich Branch is by far the best…
Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive one.
2026年9月2日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Victoria,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Northwich からの回答
Hey Mrs. Vicky,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry - ongoing excellent service
This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.
2026年8月25日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Chris,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Served today by Chelsea in the Northwich store .
She was very polite and efficient.
She was excellent and a credit to your company .
Thank you
2026年8月15日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Keith,
Thanks for the lovely review and fantastic support for Chelsea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry made my experience great
2026年8月10日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Ian,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry in Northwich was fabulous
Kerry in Northwich was fabulous
Service was amazing and she was really helpful and knowledgeable
2026年8月6日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Emma,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry was brilliant!
Kerry was an absolute delight in helping with my upgrade. She was friendly, helpful and efficient. She helped me to secure a great upgrade and also helped me to secretly add a SIM for my son to use my old phone! Thank you Kerry!
2026年8月1日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Kerry was knowledgeable and understanding of our needs. When explained, she made the experience easy and her fun banter made a great shopping experience. My parents were also very praising of her impeccable customer service.
2026年7月27日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I don’t normally leave reviews
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuinely wanted to help. She kept me updated, explained everything clearly without any jargon, and made the whole process far easier than I expected.
It’s rare to come across customer service like this these days, so I thought it was only right to leave a review. Chelsea is a real credit to Vodafone. Thanks again for all your help!
2026年7月25日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Liam,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and clear service.
Really helpful and clear service.
Kelly at the Northwich brand has been very helpful and upgraded my broadband and 2 mobile contracts. Very quick, very helpful and great service. Thanks Kelly
2026年7月25日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Rick,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea sales assistant was vet…
Chelsea sales assistant was vet knowledgeable and explained to us in detail the various options.
A credit to the Northwich vodaphone shop.
2026年7月20日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Stuart,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service by Kerry. Came away with a fantastic deal. Thank you. ☺️
Fantastic customer service by Kerry.
2026年7月13日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very patient & understanding with my situation. Regard her very highly
2026年7月11日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Chelsea at the northwich branch went above and beyond to help up. She renewed our internet package and got us a better deal. Extremely happy with the service Chelsea and Chris provided us
2026年7月4日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kerry Northwich - 5 stars
Kerry from the Northwich branch is very professional, explains how she is going to sort out your problem and then does it, whilst we were there she had another customer waiting for her and she also politely told him how long she was going to be and apologised for keeping him waiting. She is very friendly and an excellent communicator- great asset to Vodafone!
2026年7月1日
自発的なレビュー
Vodafone UK - Northwich からの回答
Hey Angie,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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