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Vodafone UK - Northwich レビュー 

256
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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36-37 Witton Street, CW9 5DE Northwich, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... もっと見る

企業が回答しました

5つ星のうち5の評価

This 5 * rating is really for Chelsea who went above and beyond to sort my internet needs. She was very professional, knowledgeable and excellent inter personal skills.

企業が回答しました

5つ星のうち5の評価

Chelsea was brilliant really can't fault her customer service, really happy!! Helping me find fibre broadband and Sims for the family that suit us. Thanks Chelsea! - Rich

企業が回答しました

5つ星のうち4の評価

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Northwich について

当該企業による記述

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

連絡先

  • 36-37 Witton Street, CW9 5DE, Northwich, 英国

4.9

優良

TrustScore 5段階評価の5

256件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(256)

過去12か月のレビュー数: 40,419件

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5つ星のうち5の評価

The store manager Chris at Northwich…

The store manager Chris at Northwich offered first class customer service and put right problems that arose when my new plan was set up on the wrong basis. He was at all times professional ,helpful and clear in his explanations.

2024年1月8日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi Neil,

Thank you for taking the time to review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Good experience

Kerry at Vodafone northwich shop made changing my provider easy, smooth, and a good overrall experience. Easily dealt with some little glitches.

2024年1月3日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi Karen,

Thanks for your review for Kerry.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Polite and efficient handling of…

Polite and efficient handling of problems with a new phone and account access.

2023年12月29日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Low waiting time.Good Service

Low waiting time. Chris the Manager took all the time needed to sign both my wife and I up to a new contract with all the features explained well.
My wife had an additional problem whereby he billing account had to be changed. This was also carried out to our satisfaction.

2023年12月27日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Graham,

It's great to hear about your recent experience, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Kerry was great helped me with my phone…

Kerry was great helped me with my phone that had issue with data..brilliant thankyou

2023年12月20日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi Lee. Thank you for your review for Kerry. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent helpful personable service…

Excellent helpful personable service from Kerry. Help me with my purchase of my two tablets, which I’m really pleased with..

2023年11月21日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi Paul,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service from Kerry

Kerry was very helpful,friendly and asset to your company

2023年11月8日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi Ciara,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Kelly Northwich store

Kelly was very helpful and knowledgeable. She was very pleasant and polite. She is an assett to your company. She updated my phone and sim plan and met our needs very w3ll

2023年11月14日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi James,

Thanks for taking the time to write such a great review! We're delighted that Kelly was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Great service

Charlie was Very helpful and polite

2023年11月13日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Mef,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kerry was Very helpful to my husband & has assisted me…

Very helpful & has assisted me previously

2023年11月7日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hi Donna,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Northwich branch

Northwich branch - cannot praise Manager Chris and Sales Advisor Kerry enough, amazing service.
They are so professional,extremely, knowledgeable ,with immense patience with customers like myself who has limited IT confidence.
Recently arranged a new contract after their advice, all documentation was prepared by them,friendly and smiling.Would recommend them to everyone .

2023年11月6日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Pauline,

Thanks for the lovely review and fantastic support for Chris and Kerry at the Northwich branch.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff atention

İ have been served by kerry she was very helpfull

2023年11月6日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Thanks for the brilliant feedback, Askin! It's really appreciated.
Vodafone Social Media Team

5つ星のうち5の評価

Kerry was amazing

Kerry was amazing, helped me to find the right product at the right price,very knowledgeable and friendly and patient.
Your Vodafone system let her and myself down ,very slow and was a problem which prevented completion of my Broadband order entailing
2 more visits my myself to the store before the order could be completed and signed off,you need to have more capacity and therefore speed on your systems to support staff like Kerry.

2023年11月1日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey there,

Thanks for the lovely review and fantastic support for Kerry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chris the manager was helpful and…

Chris the manager was helpful and sorted out my daughter with a new phone after her's was stolen.

2023年9月22日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Simon,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful staff

I was found good value for money deals, which were processed efficiently

2023年9月28日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Gary,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lizzie explained process for…

Lizzie explained process for transferring phone to phone. Very helpful

2023年9月28日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Lianne,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you to Charlie for her help with…

Thank you to Charlie for her help with my upgrade. Despite the system crashing she was super helpful at changing my details and getting me new phone sorted!

2023年9月15日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Thank you for your review Georgina. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Good service, good contracts

Kerry was really kind and helped me, I was after getting away from a contract but she persuaded me to get a whole new one

2023年8月19日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Thanks for the brilliant feedback, Jane! It's really appreciated.
Vodafone Social Media Team

5つ星のうち5の評価

Great support and advice

Kerry was extremely helpful and knowledgeable. She found me the best package quickly and efficiently. So nice to be served by a real person.

2023年9月9日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Hey Beverley,

Thanks for letting us know what an amazing job Kerry did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kerry was amazing !!

Kerry was amazing !!! Very helpful and informative thanks you

2023年9月5日
自発的なレビュー
Vodafone UK - Northwich ロゴ

Vodafone UK - Northwich からの回答

Thanks for your fab feedback for Kerry. It's great to see they were able to help.
All the best, The Vodafone Social Media Team

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