Vodafone UK - Oxford レビュー 

226
TrustScore 5段階評価の5

4.9

3 Cornmarket Street, OX1 3EX OXFORD, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... もっと見る

企業が回答しました

5つ星のうち5の評価

Personal contact with Anjie was wonderful and so helpful. After several weeks of my phone not working and robots not helping I found a few minutes with a really nice helpful person has solved my prob... もっと見る

企業が回答しました

5つ星のうち5の評価

Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service

企業が回答しました

5つ星のうち5の評価

Thank you Paul for your great customer service. Came for a quick SIM, left with a thorough review of my account, lots of savings and great offers.

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Oxford について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 3 Cornmarket Street, OX1 3EX, OXFORD, 英国

4.9

優良

TrustScore 5段階評価の5

226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(226)

過去12か月のレビュー数: 42,677

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Paul was very Knowledgeable and…

Paul was very Knowledgeable and friendly.
He also showed me all the options available and let me choose.

2026年7月26日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Worth waiting for!

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded. You need more employees like Tolis! I am hoping to get a new phone before the end of the year and I will chose to see Tolis again for that purchase because of my positive experience today.

2026年7月23日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey NIcci,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you

Thank you Paul for your great customer service. Came for a quick SIM, left with a thorough review of my account, lots of savings and great offers.

2026年7月21日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Celine,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Personal contact with Anjie was…superb.

Personal contact with Anjie was wonderful and so helpful. After several weeks of my phone not working and robots not helping I found a few minutes with a really nice helpful person has solved my problem and made my day.

2026年7月21日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Paul is an efficient

Paul is an efficient, technical, and results-oriented professional who brings clear value to the Vodafone team through a strong balance of sales skills and customer support.

2026年7月17日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Aidan was so experienced and…

Aidan was so experienced and professionally guided me through the process of purchasing my new iPhone 17 Pro. Thanks Aidan, I am thrilled with my purchase.

2026年7月10日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Karen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service

2026年7月9日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Helen,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maryam ,was very kind and happy to help…

Maryam ,was very kind and happy to help us, smiles and great customer service.

2026年7月5日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Tolis in the…

Amazing service from Tolis in the Oxford store. Helped me a lot with upgrading my phone and plan. Pleasure to deal with, would recommend his service 100%! Thank you so much

2026年7月2日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Mark,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and friendly

2026年7月1日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey LC,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan was very helpful and hopefully has…

Dan was very helpful and hopefully has given us good deals for both of us.

2026年6月20日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Phone purchase

Informative, helpful and friendly.

2026年6月16日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hi Angus , Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

The customer care assistant, Anjie, who helped my family and I today, was an absolute star! She was friendly, had excellent knowledge, and endless patience. Thank you!

2026年6月14日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Astrid,

Thanks for the lovely review and fantastic support for Anjie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tolis was great

Tolis was great, explained everything clearly and we bonded over music

2026年6月11日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Gardom,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anjie

Lovely girl, customer service was amazing she explained everything clearly I felt like my needs were met. Helped me set it up and showed me how to do things step by step, honestly the best advisor in the shop!! Anjie was thorough but also very quick, would recommend her to anyone.

2026年6月10日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Stacey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Paul at Oxford Vodafone is a marvel!

I went in knowing that I needed mobile broadband but not much else and was helped by Paul, very knowledgeable and helped me without making me feel daft or overwhelmed. I'm not a tech novice, but I've never had the Internet at home. He even pointed out a discount on my phone bill (I'm with vodafone) that I could get just by doing nothing because of a promo they have on, which reduced my phone bill by £15 per month. So I'm sorted out with mobile broadband, reassured that if I don't like it I can bring it back within 2 weeks and he even fit the sim card for me. Superb customer service. 👌

2026年6月9日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Sal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tilos was great

Tilos was great, quick and clear and empathetic.

2026年6月6日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Sam,
Thanks for the lovely review and fantastic support for Tilos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anjie and Aidan Excellent Customer Service (Both were absolutely amazing)

We came to Vodafone store to seek support and guidance for a new iPhone 17 pro. We also needed to have a Sim card with a variety of options. Besides, we had some technical and storage problems in our current iPhone. They were really helpful and supportive in understanding our concerns and bringing customer friendly solutions. We were really impressed by Anjie's kind, positive approach and patience throughout the service. Anjie was also very supportive for the new trainee Aidan for his induction. They were both genuine in providing guidance. Anjie addressed our questions professionally. We were really pleased by the excellent service we had today. Thank you very much for such engaged staff in Vodafone. Anjie and Aidan were absolutely amazing and helpful. (3 Cornmarket Street OX1 3EX)

2026年6月3日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very good staff

We came to the store a little bit late today, it was 10 mins before the store closing. However, Tolis is very kind and very patient.He helped us to understand everything and solved our questions perfectly! Just want to say a big "Thank you" to Tolis. We had a very good experience in the store.

2026年6月2日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tolis is really friendly, patient and helpful

The staff here named Tolis is really friendly and helpful, he patiently explained the process of changing my contracts while keeping my number and also filled out all the forms for me.

2026年6月2日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Kalaniwa,

Thanks for the lovely review and fantastic support for Tolis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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