Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... もっと見る
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所在地
所在地を変更3 Cornmarket Street, OX1 3EX OXFORD, GB
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I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... もっと見る
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There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... もっと見る
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Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... もっと見る
企業が回答しました
企業情報
Vodafone UK - Oxford について
当該企業による記述
連絡先
3 Cornmarket Street, OX1 3EX, OXFORD, 英国
4.9
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Paul at Oxford Vodafone is a marvel!
I went in knowing that I needed mobile broadband but not much else and was helped by Paul, very knowledgeable and helped me without making me feel daft or overwhelmed. I'm not a tech novice, but I've never had the Internet at home. He even pointed out a discount on my phone bill (I'm with vodafone) that I could get just by doing nothing because of a promo they have on, which reduced my phone bill by £15 per month. So I'm sorted out with mobile broadband, reassured that if I don't like it I can bring it back within 2 weeks and he even fit the sim card for me. Superb customer service. 👌
2026年6月9日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Sal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Oxford からの回答
Hey Sam,
Thanks for the lovely review and fantastic support for Tilos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anjie and Aidan Excellent Customer Service (Both were absolutely amazing)
We came to Vodafone store to seek support and guidance for a new iPhone 17 pro. We also needed to have a Sim card with a variety of options. Besides, we had some technical and storage problems in our current iPhone. They were really helpful and supportive in understanding our concerns and bringing customer friendly solutions. We were really impressed by Anjie's kind, positive approach and patience throughout the service. Anjie was also very supportive for the new trainee Aidan for his induction. They were both genuine in providing guidance. Anjie addressed our questions professionally. We were really pleased by the excellent service we had today. Thank you very much for such engaged staff in Vodafone. Anjie and Aidan were absolutely amazing and helpful. (3 Cornmarket Street OX1 3EX)
2026年6月3日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good staff
We came to the store a little bit late today, it was 10 mins before the store closing. However, Tolis is very kind and very patient.He helped us to understand everything and solved our questions perfectly! Just want to say a big "Thank you" to Tolis. We had a very good experience in the store.
2026年6月2日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Olivia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis is really friendly, patient and helpful
The staff here named Tolis is really friendly and helpful, he patiently explained the process of changing my contracts while keeping my number and also filled out all the forms for me.
2026年6月2日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Kalaniwa,
Thanks for the lovely review and fantastic support for Tolis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a problem with my phone and try…
I had a problem with my phone and try all the YouTube tutorials but without success.
I went to Vodafone Oxford and very fortunate enough to be served by Tolis. Tolis customer service skills are very good and also his technical skills. Thank you so much Tolis.
2026年5月19日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hi Daisy, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Anjie is the best
Honestly anjie is amazing she gets the work done with a good service and good attitude, she deserves a raise what an amazing lady.
2026年5月23日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Service by anjie was great
The way anjie served me & explained everything was really effective & sound.
2026年5月21日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Imrul,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anjie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis at Vodafone in Oxford was very…
Tolis at Vodafone in Oxford was very helpful. He listened to my requirements and explained everything to me. I came away with the phone I wanted with a package I understood.
2026年5月19日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Oxford からの回答
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone in Oxford is broken
The vodafone signal across central Oxford is woeful. Beware
2026年5月12日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Chris, I'm sorry to hear that you're unhappy with the customer support, this isn't the level of service that we aim to provide. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Apostolis was fantastic in providing…
Apostolis was fantastic in providing the best deals for my family's needs and mine. He explained everything thoroughly and made sure that I understood what is offered on each mobile plan. He went above and beyond to provide the best customer service, he was efficient and quick. Thank you so much Apostolis.
2026年5月11日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Antonia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication with staffs,
Great communication with staffs,, Nick and Anjie.
Will be back 3/6 months for the new phone.
Thanks a lot
2026年5月10日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Peregrina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Patient and very kind person
Patient and very kind person; excellent at listening and at explaining the various options. Top service
2026年4月21日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Christophe,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ı came to learn sim card change and…
ı came to learn sim card change and Anjie helped me alot with everything and gave me a really good understanding of the process
2026年5月5日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had such great services with tolis he…
I had such great services with tolis he was really helpful and informative
2026年4月17日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Denisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Dan was very informative and explained everything well. He set my new phone up so that it was up and running when I left the shop. I was very satisfied with his customer service.
2026年4月16日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Stephanie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very satisfied with the service…
I was very satisfied with the service from Catalin
2026年4月15日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Anca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice and super patient
The staff helped me to resolve a calling problem with my eSIM. He also offered to renew the plan and reduce the monthly price I am paying. Super nice and patient. Name is Catalin.
2026年4月15日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful advice
2026年4月13日
自発的なレビュー
Vodafone UK - Oxford からの回答
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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