Vodafone UK - Pontefract レビュー 

145
TrustScore 5段階評価の5

4.9

9 Market Place, WF8 1AG Pontefract, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... もっと見る

企業が回答しました

5つ星のうち5の評価

I today visited the Pontefract store along with my husband who was collecting a new phone he had ordered. We were assisted by a lovely young man named Jacob. We were greeted and asked to be seated whi... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... もっと見る

企業が回答しました

5つ星のうち5の評価

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... もっと見る

企業が回答しました


企業情報


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  • 9 Market Place, WF8 1AG, Pontefract, 英国

4.9

優良

TrustScore 5段階評価の5

145件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(145)

過去12か月のレビュー数: 40,288

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5つ星のうち5の評価

Great service from the store manager

Great service from the store manager! We were served very quickly and effivient! Thank you julie x

2026年7月7日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Geoffrey,

Thanks for the lovely review and fantastic support for Julie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a great experience at Vodafone in…

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, and genuinely wanted to help. Nothing felt rushed, and he made the whole process easy and stress-free.

Excellent customer service, thank you, Jacob! You’re a real credit to the Vodafone team.

2026年7月5日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Tati,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff very helpful in finding us the…

Staff very helpful in finding us the best deal! Great experience quick and easy, will recommend to family and friends!

2026年6月16日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

"Hey Leah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

5つ星のうち5の評価

Went in to upgrade my phone

Went in to upgrade my phone, the lady saved me money on my broadband and phone. Happy with the service, also got a new tablet. Highly recommend.

2026年6月15日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came to see Jacob in store

Came to see Jacob in store. Very happy with service nothing is too much trouble for him

2026年6月15日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Heather,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came into store for a tech appointment…

Came into store for a tech appointment to . Great service, great team, thank you Vodafone Pontefract.

2026年6月15日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I today visited the Pontefract store…

I today visited the Pontefract store along with my husband who was collecting a new phone he had ordered. We were assisted by a lovely young man named Jacob. We were greeted and asked to be seated whilst someone could attend to us and when he had finished with his previous customer Jacob collected us. He dealt with our request straight away explaining everything he was doing and why. He engaged us in conversation not putting his views on anything but we discussed all sorts to do with the area and community. I asked in general questions about phone apps. Which he went through with me even though I wasn't the one buying the phone, which was a small buy Samsung A16 . Jacob was very polite and so friendly his customer service was excellent we would have no hesitation in recommending him to others.

2026年6月4日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Sonia,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing Jacob

Today I visited the Pontefract store, and Jacob was absolutely brilliant answering all of my questions and helped me understand things so much better, I’ve never had such good customer service from Vodafone in all the years I’ve been a customer, as and elderly lady I sometimes find technology hard to understand but Jacob made it easy and now whenever I’m stuck I’ll be back to Pontefract to see him.

2026年5月7日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Jackie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New phone day

Called into the pontefract store this morning to upgrade my phone, I was met by the staff in there. They were so friendly and welcoming, But the biggest thank you goes to Jacob. He was so helpful, patient and went through all the deals to help find the right one for me!! Making the experience stress free and super easy to get my new phone.

2026年5月8日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a really positive experience in…

I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without making me feel rushed or pressured, which I really appreciated.
Darcy listened to what I needed and helped me find the best deal to suit my situation, even pointing out options I hadn’t considered. The whole process was smooth and stress-free.

It’s refreshing to receive such friendly and professional customer service — Darcy really went above and beyond. I would definitely recommend visiting this store if you need any help or advic.
Darcy also saved me some money.

2026年5月5日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Sabine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful staff

Really helpful staff

2026年5月4日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Darcy is the best

Darcy was very helpful and cheerful, got me sorted on a plan with little fuss. Thanks Darcy!

2026年5月3日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Phillip,

Thanks for the lovely review and fantastic support for Darcy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Julie was very kind knowledgeble and…

Julie was very kind knowledgeble and helpful. Great asset to your company. Will return next time i need a new phone.

2026年5月1日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Stephen,

Thanks for the lovely review and fantastic support for Julie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Pontefract

We went to Pontefract shop today. Jacob was so helpful and sorted everything we asked for. Nothing was too much trouble and we would definitely recommend, thanks so much!

2026年4月18日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Mrs Joanne,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Darcy was great

Darcy was so patient with me, very helpful and knowledgeable and pleasant, thank you Darcy

2026年4月14日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Ann

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service by Jacob fixing a tech…

Great service by Jacob fixing a tech issue we had

2026年4月11日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to upgrade my phone as contract…

Went to upgrade my phone as contract was running out. Julie was very helpful and friendly and explained things very well.

2026年4月10日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Dianne,
Thanks for the lovely review and fantastic support for Julie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fabulous experience with Lulia

Fabulous experience with Lulia this morning, very friendly and knowledgable on products / services. Upgraded my phone efficiently

2026年4月7日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Stevie,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Liam retail adviser really helpful…

Liam retail adviser really helpful managed to bring down my monthly bill and helped with issue on phone
Excellent service

2026年3月18日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Rosie,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Another good day at Vodafone…

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who actually know what they are doing. Now fingers crossed that vodaphone customer service delivers at their end. Thank you so much Liam 🙂

2026年3月16日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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