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Vodafone UK - Pontefract レビュー 

154
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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9 Market Place, WF8 1AG Pontefract, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... もっと見る

企業が回答しました

5つ星のうち5の評価

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... もっと見る

企業が回答しました

5つ星のうち5の評価

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Pontefract について

当該企業による記述

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

連絡先

  • 9 Market Place, WF8 1AG, Pontefract, 英国

4.9

優良

TrustScore 5段階評価の5

154件のレビュー

5つ星
4つ星
3つ星
2つ星
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(154)

過去12か月のレビュー数: 42,359件

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5つ星のうち5の評価

Darcy is the best

Darcy was very helpful and cheerful, got me sorted on a plan with little fuss. Thanks Darcy!

2026年5月3日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Phillip,

Thanks for the lovely review and fantastic support for Darcy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Julie was very kind knowledgeble and…

Julie was very kind knowledgeble and helpful. Great asset to your company. Will return next time i need a new phone.

2026年5月1日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Stephen,

Thanks for the lovely review and fantastic support for Julie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Pontefract

We went to Pontefract shop today. Jacob was so helpful and sorted everything we asked for. Nothing was too much trouble and we would definitely recommend, thanks so much!

2026年4月18日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Mrs Joanne,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Darcy was great

Darcy was so patient with me, very helpful and knowledgeable and pleasant, thank you Darcy

2026年4月14日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Ann

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service by Jacob fixing a tech…

Great service by Jacob fixing a tech issue we had

2026年4月11日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to upgrade my phone as contract…

Went to upgrade my phone as contract was running out. Julie was very helpful and friendly and explained things very well.

2026年4月10日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Dianne,
Thanks for the lovely review and fantastic support for Julie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fabulous experience with Lulia

Fabulous experience with Lulia this morning, very friendly and knowledgable on products / services. Upgraded my phone efficiently

2026年4月7日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Stevie,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Liam retail adviser really helpful…

Liam retail adviser really helpful managed to bring down my monthly bill and helped with issue on phone
Excellent service

2026年3月18日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Rosie,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Another good day at Vodafone…

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who actually know what they are doing. Now fingers crossed that vodaphone customer service delivers at their end. Thank you so much Liam 🙂

2026年3月16日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great serviceJust visited the Pontefract store this…

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble for her. Im not very tech savvy but she sorted things out for me in her usual professional and cheerful manner. What more could you ask for.

2026年3月9日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service

Iulia was lovely, friendly cheerful and very helpful. Even helped us link discovery+ to our vodafone bill

2026年3月3日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Elaine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helped with broadband

Came into the Pontefract store and was helped quickly by Jacob who got me sorted with broadband faster than online was suggesting. Pleasant experience all around

2026年3月4日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey James,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Supporting elderly parents is tricky

Supporting elderly parents is tricky, Jacob's calm, sensitive and informative manner ensured that our needs were met and expectations surpassed.

The Pontefract branch always makes us welcome and supports our needs

2026年2月19日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Frazer,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jacob sold me a watch

Jacob sold me a watch, was really nice and I knew exactly what was happening

2026年2月12日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Darcy,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in to the pontefract store and…

Came in to the pontefract store and greeted by Iulia
Wanting to change broadband providers
Not only did she assist with this she also managed to have my mobile account reduced
So helpful. Polite. What I thought was going to to be a long drawn out process was over an done in 20mins
Credit to you

2026年2月11日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Iulia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went to pontefract vodofone and Darcy…

Went to pontefract vodofone and Darcy was an absolute Gem helping me to sort out a cancellstion which i was struggling with. I can't recommend her services highly enough !!!

2026年2月9日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from the team at your

Great service from the team at your
Pontefract store, they could not do enough for us to get our new phones up and running. Frantastic service from great people.

2026年2月7日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Annette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service by darcy and all rhe…

Excellent service by darcy and all rhe staff. Very patient and every thing went smoothly

2026年2月6日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Christine,

Thanks for the lovely review and fantastic support for Darcy and all rhe staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service is fantastic

Customer service is fantastic i was made very welcome by Jacob who set about trying to solve my digital problems nothing was too much trouble i am elderly and not tec savvy he was so patient the fab manager Julie stepped in when needed she is amazing and doesn't get ruffled about anything I can't recommend the pontefract team highly enough thanks to you all

2026年1月31日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Hayes,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer service from Darcy…

Fantastic customer service from Darcy this morning. We had a bit of a challenge renewing 4 separate phones and a new airtime contract but she was very patient and worked out a great deal for us, she's a credit to Vodafone!

2026年1月18日
自発的なレビュー
Vodafone UK - Pontefract ロゴ

Vodafone UK - Pontefract からの回答

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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