Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... もっと見る
企業が回答しました
所在地
所在地を変更2B The Belfry, RH1 1SA Redhill, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.
企業が回答しました
maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... もっと見る
企業が回答しました
Rishi and the team in The Belfry in Redhill are really friendly and helpful, they are great representatives of Vodafone
企業が回答しました
企業情報
Vodafone UK - Redhill について
当該企業による記述
連絡先
2B The Belfry, RH1 1SA, Redhill, 英国
4.9
優良
182件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Very helpful staff
Very helpful staff. Knowledgeable and friendly service from Steven and Julia
2025年4月15日
自発的なレビュー
Vodafone UK - Redhill からの回答
Thanks for your review,
Vodafone Social Media Team
Vodafone UK - Redhill からの回答
Hi David. Thank you for your review for Julia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional and user friendly
Very professional and user friendly - very customer focused
2025年4月1日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Redhill からの回答
Hey Lisa,
This is great to hear! We really appreciate the feedback you've shared.
If you ever need anything, please do not hesiate to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Problems cancelling an expired account
During a conversation with your 191 cuatomer services, i had a few problems sorting an issue with my account. For some reason they were unable to verify my identity and I had to visit your Redhill store (which was a pain) to discuss my problem with them. I spoke to Steven at the store and he was incredibly helpful, but unfortunately he could not resolve the issue, but helped a lot. I am now left with calling 191 again to hopefully resolve this. Great credit to Steven, and his colleague. They did as much as he can, but the issue is still unresolved. So I need to try talking the 'customer services' / cancellation team again. Steven eas most helpful, thanks, hopefully I will resolve this early next week.
2025年3月16日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi Andy,
Thank you for reviewing your recent experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Advisor Dennis is great guy
Advisor Dennis is great guy, great experience & very professional
2025年3月6日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi Jayden,
Thank you for the great feedback for Dennis, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Was really impressed with Sonal’s…
Was really impressed with Sonal’s service. She was very friendly and helpful in placing my order.
2025年2月27日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi Mustafa,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent, friendly service. Sim card issue hopefully fixed, and a new cheaper contract offered without prompting.
2025年2月24日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi Lynn. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Redhill branch
I came into Redhill with a problem and I am not Vodafone. However the manager helped me out. He was excellent. Thank you so
Much.
2025年2月15日
自発的なレビュー
Vodafone UK - Redhill からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
I would definitely recommend
I would definitely recommend, it was a great experience and amazing customer service and support, 11/10 service,
2025年2月14日
自発的なレビュー
Vodafone UK - Redhill からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
It was a great experience
It was a great experience, was very helpful and great customer service and support. Would definitely recommend. 10/10 amazing service.
2025年2月14日
自発的なレビュー
Vodafone UK - Redhill からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Vodafone UK - Redhill からの回答
Thanks for your five star review, Sadie! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Redhill からの回答
Hi Christine,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
My experience with Vashal was great he…
My experience with Vashal was great he is friendly and managed to help me and I am greatful
2025年1月17日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The store manager Nishal was amazing I…
The store manager Nishal was amazing I have had a complex situation with my broadband, as soon as walked in he greeted me with great manners and professionalism. He made a necessary call to customer services behalf of me in order to solve my broadband issue and guided me through the whole process. He was super confident, swift and polite. I walked out the shop with a big relief. Best store manager
2024年12月19日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi Ebru,
Thanks for taking the time to write such a great review! We're delighted that Nishal was able to resolve your query. If you ever need help with anything else, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good customer service at RedHill…
Very good customer service at RedHill Vodafone shop. Vishal was very customer friendly and efficient at his job. Much appreciated 👍
2024年12月14日
自発的なレビュー
Vodafone UK - Redhill からの回答
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Redhill-Best Vodafone store!
The Redhill store has gone above and beyond for us. Thanks for the amazing Customer Service!
2024年12月14日
自発的なレビュー
Vodafone UK - Redhill からの回答
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Steven was very helpful did for me esim…
Steven was very helpful did for me esim and close all open questions.
2024年12月5日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hello, Mykhailo,
It's always our aim to provide a helpful service, so it's great to hear that Steven delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you so so much to Steven
Thank you so so much to Steven, a literal life saver!!
2024年12月4日
自発的なレビュー
Vodafone UK - Redhill からの回答
Hi Sophie,
Thank you for your review. It’s great to hear of your positive experience with Steven. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Redhill からの回答
Hey Vivien,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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