My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... もっと見る
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所在地
所在地を変更15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
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レビュアーのコメントを見てみましょう
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... もっと見る
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I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... もっと見る
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I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... もっと見る
企業が回答しました
企業情報
Vodafone UK - Richmond について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
15 The Quadrant, TW9 1BP, Richmond Upon Thames, 英国
4.7
優良
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Ordered online and collected in store
Ordered online and collected in store - amazing and smooth experience!
2023年11月30日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Deborah,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent
I recently visited the Vodafone store in Richmond and had a wonderful experience. The store advisor, Munaf, was incredibly knowledgeable and helpful. They took the time to understand my needs and preferences, and provided excellent recommendations for both a phone and a plan. Munaf patiently explained the pros and cons of different options, helping me make an informed decision.
The store itself was well-organized and had a wide selection of phones and accessories. The staff were friendly and approachable, creating a welcoming atmosphere. The entire process, from browsing to purchasing, was smooth and hassle-free.
I highly recommend visiting the Vodafone store in Richmond, especially if you're looking for expert advice and excellent customer service. Munaf and the rest of the team will ensure you have a great experience.
2023年11月2日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Rilwan,
Thanks for letting us know what an amazing job Munaf did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sahal M was amazing
Sahal M was amazing! So attentive and knowledgeable and did whatever was needed to get the job done. He is also extremely kind and polite. He was able to help my family and I with our very complicated changeover to Vodafone. He’s just a gem! Thank you Sahal!
2023年10月19日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hi Antonia,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Helpful
Helpful, knowledgeable and attentive staff. Service was personal and very quick
2023年10月18日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Kwabena,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chris helped me setup a TalkMobile sim!
2023年10月13日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Cosmin,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Richmond からの回答
Hey Hywel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ché was fantastic
Ché was fantastic, he helped me greatly with all my issues and listened to my problems.
2023年9月1日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Yinka,
Thanks for the lovely review and fantastic support for Che.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My experience was very good as all my…
My experience was very good as all my queries were answered swiftly and in detail, so the phone set up was quick and easy.
2023年9月13日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Rachael,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service!
2023年9月25日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Richmond からの回答
Hey Raby,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Humayun was great!
2023年7月27日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Natalie,
Thanks for the lovely review and fantastic support for Humayun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Awful beyond words !
i went into Richmond store . 3 assistants and no customers except me . I waited 15 minutes listening to them talk about how to make a curry . Eventually , I asked if I could be served to upgrade my phone . An unsmiling , assistant called Tarek reluctantly came over with hands in pockets . He was completely useless - there were no demo models and everything he said was designed to put me off buying . A secret shopper needs to go in to experience just how awful this is for the customer . I ended up hating the company .
PS. The reply from Vodaphone below points me to a FB group which was set up by disgruntled customers . It is simply there to help us moan - not to sort out problems . Unbelievable !
2023年7月27日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hi Neil,
It's disappointing to hear of your experience when visiting the Richmond store, this certainly isn't the kind of service we want to provide. If you do still require any help please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY and we will help in any way we can.
Thanks,
Vodafone Social Media Team
Impressive staff!
2023年7月25日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hi Angela,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Good service
2023年7月23日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hi Matthew,
Thanks for your review for our Richmond store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone UK - Richmond からの回答
Hey Wendy,
Thanks for the feedback and support for Che, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bobby was fantastic in helping me set…
Bobby was fantastic in helping me set up new phone. Great service
2023年6月15日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hi Marie,
This is a great review for Bobby. I’m glad to hear he helped to set up your new phone.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Rubbish service from uk’s best network …
I am using 2 sim cards and 1 broadband for my home and vidafone has suddenly increased my bill from £49 to £58 by telling me CPI increase
Now the broadband is getting rubbish speed and sim cards internet is not working properly in some of the area in west london where i am working most and when i am complaining customer services are telling me that it will be like this and not gonna be better in thise areas now i am paying that much money to uk’s best network and and getting rubbish service with actual more money than what i was told to pay at the beginning of my contract
Completely unhappy and frustrated with this all
2023年6月13日
自発的なレビュー
I recently purchased the iPhone 14 Max…
I recently purchased the iPhone 14 Max from Vodafone Richmond and I couldn't be happier with my purchase. The phone is incredibly easy to use and the sales person who helped me was very helpful. The customer service I received was top-notch and I felt like my needs were really listened to. Overall, I had a great experience with this purchase and I would definitely encourage anyone looking for a new phone to check out Vodafone Richmond.
2023年4月26日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Ashik,
Thanks for the lovely review and fantastic support for the Vodafone Richmond team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Richmond からの回答
Hey Khizar,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to this store to get a mobile…
Went to this store to get a mobile broadband. Was met with friendly staff and quick service
2023年5月27日
自発的なレビュー
Vodafone UK - Richmond からの回答
Hey Nurul,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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