Chloe, in the Shrewsbury branch was amazing. Patient, supportive and gives and clear indication that she cares. Thanks so much. Lee
企業が回答しました
所在地
所在地を変更33 Pride Hill, SY1 1DP Shrewsbury, GB
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レビュアーのコメントを見てみましょう
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great se... もっと見る
企業が回答しました
Charlotte couldn't have been more helpful assisting me with my upgrade. Knowledgeable, attentive and patient, she helped me select the phone that was right for me (on a very competitive tariff) and... もっと見る
企業が回答しました
Excellent service from Merlin this afternoon. Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and th... もっと見る
企業情報
Vodafone UK - Shrewsbury について
当該企業による記述
連絡先
33 Pride Hill, SY1 1DP, Shrewsbury, 英国
4.9
優良
186件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Lots of help with my SIM card
Thanks to Jack and Ed for helping me with a new SIM card for my phone.
2025年8月26日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey Ben,
Thanks for the lovely review and fantastic support for Jack and Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Shrewsbury からの回答
Hey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Shrewsbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Disgusting behaviour by Vodafone
This is absolutely unacceptable I have been an employee and a customer Vodafone for nearly 2 years now I took out a contract for a Sim and the device. I told my manager and I tried dealing with it myself online. I did all the necessary things to get the 80% discount which I was entitled to as I was not having any friends and family using the discount which they put me on instead which is the 60%. I have spent hours on end including another hour today speaking to your customer service team who are absolutely useless. They have been terrible and not being able to help me whatsoever. I’ve explained that I’ve been paying more money than I should every single month and absolutely nothing has been done it’s completely unacceptable. I am being treated as if I’m not even a customer or an employee and I have noticed Vodafone have reached out to me multiple times and told me they will try and help when I try and ring up online. Your customer service team never helps me. This is just completely wrong and I demand something be done as soon as possible because if I’m going to have debt collectors sent round to my house for not paying my contract, then I will be suing everybody because I should not have to pay when you are the ones who owe me money. I really hope this gets resolved as soon as possible before I escalate matters drastically. It has been nearly 2 years now this is completely wrong. I hope to hear from you soon. absolute JOKE!!!! same reply every time then when i speak to customer service I got the same response every time this is clearly an automated message absolutely useless
2025年9月9日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
We're very sorry to hear about the issues you experienced with your discount. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Really helpful service
Really helpful service from Jack. He helped me with my upgrade and my broadband contracts. Thank you
2025年9月17日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
eSIMs …
Jack was incredibly helpful and dealt with my questions quickly and efficiently.
2025年9月15日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent in store service from Jack
Excellent in store service from Jack, credit to the team. Greatly appreciated
2025年9月15日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great Customer Service
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great service, explained everything really well. Recommend coming into store to get the help you need rather than just going online!
2025年9月13日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack has been very helpful and has…
Jack has been very helpful and has upgraded my contacts to better deals.
2025年9月13日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Vodafone UK - Shrewsbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Awesome hospitality
The retail adviser Ed was helpful and answered all questions. Hospitality was great.
2025年8月28日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hi Nneka,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ed—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Vodafone UK - Shrewsbury からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Shrewsbury からの回答
Hey Micky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jason was friendly knowledgeable and…
Jason was friendly knowledgeable and professional
2025年8月15日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey there,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was incredibly helpful and kind
2025年8月12日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey Jean,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh helped me get new broadband and…
Josh helped me get new broadband and phone and sim for the same price I was originally paying for broadband. Thank you
2025年8月11日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey Heather,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack wa very efficient and helpful.
2025年8月11日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The team at Vodafone Shrewsbury were…
The team at Vodafone Shrewsbury were very helpful indeed. They were friendly, professional and very proficient in helping me with transferring my data. Ed, Josh and Jason were simply so helpful. I appreciate this so much
Best wishes
Gareth
2025年8月7日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hi Gareth,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Ed was extremely helpful in helping me…
Ed was extremely helpful in helping me with my phone today. Thanks from Jeanette
2025年8月4日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey Jeannette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from Jack
2025年8月1日
自発的なレビュー
Vodafone UK - Shrewsbury からの回答
Hey Darren,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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