Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... もっと見る
企業が回答しました
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... もっと見る
企業が回答しました
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... もっと見る
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Sam at VodafoneThree gave excellent service. She was helpful, kind and professional throughout. She resolved my issue very quickly with no fuss. I felt listened to at every stage. Credit to Sam and to... もっと見る
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Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
企業が回答しました
当該企業による記述
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.

Vodafone UK - Solihull Crescent Arcade からの回答

Vodafone UK - Solihull Crescent Arcade からの回答
Excelent service adviser Zee really. Helpful and thorough really pleased with service given

Vodafone UK - Solihull Crescent Arcade からの回答

Vodafone UK - Solihull Crescent Arcade からの回答
William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade

Vodafone UK - Solihull Crescent Arcade からの回答
The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.

Vodafone UK - Solihull Crescent Arcade からの回答

Vodafone UK - Solihull Crescent Arcade からの回答
To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.
Kind regards, Peter Kenny

Vodafone UK - Solihull Crescent Arcade からの回答

Vodafone UK - Solihull Crescent Arcade からの回答
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

Vodafone UK - Solihull Crescent Arcade からの回答
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals

Vodafone UK - Solihull Crescent Arcade からの回答
Waasi was a great help with sorting us out with a new data plan! He was very friendly and supportive. Would highly recommend Vodafone as a provider.

Vodafone UK - Solihull Crescent Arcade からの回答

Vodafone UK - Solihull Crescent Arcade からの回答
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.

Vodafone UK - Solihull Crescent Arcade からの回答
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5

Vodafone UK - Solihull Crescent Arcade からの回答
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊

Vodafone UK - Solihull Crescent Arcade からの回答
Really happy with service, Zee helped me with exactly what I needed!

Vodafone UK - Solihull Crescent Arcade からの回答
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