Vodafone UK - South Shields レビュー 

238
TrustScore 5段階評価の5

5.0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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5つ星のうち5の評価

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... もっと見る

企業が回答しました

5つ星のうち5の評価

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... もっと見る

企業が回答しました

5つ星のうち5の評価

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... もっと見る

企業が回答しました


企業情報


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  • Unit 2 , 59 King Street, NE33 1DH, South Shields, 英国

5.0

優良

TrustScore 5段階評価の5

238件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(238)

過去12か月のレビュー数: 40,419

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5つ星のうち5の評価

New phone sorted!

Seana was very helpful friendly and efficient. Great service.

2025年9月22日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Catherine,

Thanks for the lovely review and fantastic support for Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service by Seana

2025年9月17日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Malcolm. Thank you for your review for Seana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was served by Lee at South Shields…

Was served by Lee at South Shields today. He delivered exceptional customer service. Very knowledgable and so helpful. Would recommend to anyone.

2025年9月16日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Jilly. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tasha was great at helping me in store

Tasha was great at helping me in store. I ordered the 17 pro max and she gave me a great deal and was very pleasant

2025年9月16日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Rami. Thank you for your review for Tasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lee was so helpful getting my phone all…

Lee was so helpful getting my phone all sorted and a credit to the company

2025年9月16日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I found Tasha to be very polite

I found Tasha to be very polite, open and honest and trustworthy.
She attended my request and did not try any kind of "Hard-Sell" for anything else but informed me of all options I could choose.
Tasha was also kind enough to supply me with 2 glasses of water to assist with my annoying dry cough.
I hope management appreciate Tasha's polite, honest and customer focused approach and reward her accordingly

2025年9月11日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service fron natasha she has…

Amazing service fron natasha she has helped me sk much and made aure everything was quick and painfree

2025年9月11日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Natasha was so helpful

Natasha was so helpful

2025年9月10日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Katie was so good

Katie was so good with everything we needed she sort it out and was so knowledgeable.

2025年9月4日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service in store

Great service in store, staff are very helpful

2025年9月4日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Katie was so helpful and explained…

Katie was so helpful and explained everything really well

2025年8月24日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service and advice from…

Excellent service and advice from entering the shop tp completion of contract

2025年8月18日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

New Phone

Ben set up my season ticket for me when I got a new phone. Great service

2025年8月12日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Ian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Contract renewal

Popped in today to sort out my contract was super quick service. Ben was really friendly helpful and efficient

2025年8月10日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Jo-anne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Katie was really approachable friendly…

Katie was really approachable friendly and helped get me the best deal suited to my needs. She was quick and was open and honest about what would be best. I had my 3 year old daughter with me and she entertained her with pens and drawing. Wouldn't go anywhere else with service like hers thank you !

2025年8月2日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Sarah,

We appreciate your wonderful review and your wonderful support for Katie. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

i spoke with Emily

i spoke with Emily, who couldn’t be more helpful if she tried. what a beautiful,helpful young lady she was. i was so happy with all her help and she made my experience amazing in store. i’ve always recommended vodafone by hav to say Emily was the most delightful girl ive ever chatted with. she is an asset to yr company.

2025年7月23日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Tracy,

I'm pleased to know that the store agents successfully addressed the issue. I appreciate your positive feedback and your strong support for Emily. Your recognition of their efforts means a lot, and it encourages the team to continue delivering excellent service.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Service I received at king Street branch in South Shields

Sharna at King Street branch was so reassuring and helpful I was delighted with the service she offered.

She was professional at all times. Extremely knowledgeable and reassuring as I was concerned about my mobile contract and how it may be changing.

I arrived feeling quite anxious and left feeling a huge weight had been suddenly lifted.

She is a true asset to your business

Thank you

2025年7月21日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service and helpful staff…

Good service and helpful staff specially Ben

2025年7月17日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Giovanni,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Top service Top Vodafone lady

Top service Top Vodafone lady . Deserves a pay rise .

2025年7月15日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Emily miller was outstanding

2025年7月11日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey Dennis,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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