Felicity was really helpful completed my full transfer
企業が回答しました
所在地
所在地を変更Unit 2 , 59 King Street, NE33 1DH South Shields, GB
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レビュアーのコメントを見てみましょう
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... もっと見る
企業が回答しました
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... もっと見る
企業が回答しました
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... もっと見る
企業が回答しました
企業情報
Vodafone UK - South Shields について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 2 , 59 King Street, NE33 1DH, South Shields, 英国
5.0
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Eddie was very professional and…
Eddie was very professional and friendly. Assisted me with the choice of phone & ensured my information had transferred over. Very nice person.
2025年4月30日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hey Denise,
Thanks for the lovely review and fantastic support for Eddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
received help with phone bill
2025年4月28日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hey Tilly
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Go in store!!!
If you need help - go in store. The service is incredible, exceptionally fast and got the problem solved in under 40 minutes.
2025年4月8日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hey Russell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Seana made the experience quick and…
Seana made the experience quick and simple. 5*
2025年3月20日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Matthew,
This is a great review for Seana. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Katie advised me to upgrade to a better…
Katie advised me to upgrade to a better phone and better plan which made a lot of sense and I’m over the moon with Katie’s professional advice and straight forward new plan and devise thanks Vodafone
2025年2月26日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hello, Collin,
It's great to hear about the positive experience which you had with Katie. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rare reward for loyalty!
Genuine customer service with personal experience and loyalty reward along with current tech and fantastic coverage. Manager Carl was exceptional with help and knowledge.
2025年2月17日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hey Mena, Thanks ofr your aesome feedback. It's great to see Carl's leading his team by example 😊 All the best, The Vodafone Social Media Team
Vodafone UK - South Shields からの回答
Hi Ian. Thank you for your review for Katie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - South Shields からの回答
Hi Sandra,
Thanks for your 5-star review for Katie. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone UK - South Shields からの回答
Hello, Paul,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very patient and helpful answering my questions
Katie is Very patient and helpful answering my questions
2025年1月29日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Harold,
This is a great review for Katie. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service in the south shields…
Excellent service in the south shields shop. The staff Carl and Eddie were brilliant. I will definitely come back in the future.
2025年1月23日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great outcome
Just completed a new upgrade with Katy who was brilliant, very helpful and informative, sorted out a brilliant deal on a Samsung S24 Ultra, very happy with outcome and all the other staff were spot on, would definitely recommend this store.
2025年1月18日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - South Shields からの回答
Hi Christie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Carl and Seana were great help
Carl and Seana were great help, been in twice and both times we 100% good experiences.. had the option of getting my contract through the telephone service by Vodafone but chose to use the store due to Carls great customer service helping me get the phone after a few issues.
2025年1月13日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Liam,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Eddie explained everything brilliantly…
Eddie explained everything brilliantly . Great service.
2025年1月16日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Ammie. Thank you for your review for Eddie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
My experience when I visit Vodafone is brilliant!!! Staff are always very helpful & informative. Very friendly too!!
2025年1月9日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Lisa,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everything went well new phone purchased
2025年1月8日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Nicola. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff members were very helpful and…
Staff members were very helpful and engaged in conversation
2025年1月6日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hello, Aimee,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Extremely helpful 👌
I had an issue with my mobile phone 💯% my own stupid fault 🤦🏼. I popped into the Vodafone store in King Street South Shields Tyne & Wear after work to see if anyone could help me.
I explained my issue to Seana at Vodafone she was very understanding and very helpful putting my mind at ease about the problem. Seana was able to do a factory reset for me. I definitely felt a lot better after my visit to the Vodafone store in King Street. I’ve only been into the King Street store twice but I’ve always found the staff at Vodafone to be extremely helpful 😊
2024年11月18日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hi Stuart. Thank you for your review for Seana. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store for a new phone
Came in store for a new phone. Katie was very helpful
2024年11月11日
自発的なレビュー
Vodafone UK - South Shields からの回答
Hello, Cedric,
Thanks for letting us know what an amazing job Katie did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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