Vodafone UK - South Shields レビュー 

238
TrustScore 5段階評価の5

5.0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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5つ星のうち5の評価

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... もっと見る

企業が回答しました

5つ星のうち5の評価

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... もっと見る

企業が回答しました

5つ星のうち5の評価

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... もっと見る

企業が回答しました


企業情報


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  • Unit 2 , 59 King Street, NE33 1DH, South Shields, 英国

5.0

優良

TrustScore 5段階評価の5

238件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(238)

過去12か月のレビュー数: 40,694

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff very good explained everything…

Staff very good explained everything well so I could understand also a good deal

2024年7月29日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from the manager at the…

Amazing service from the manager at the south shields store . Fast and efficient

2024年7月29日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Gamiel,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Carl the store manager to sort me a…

Carl the store manager to sort me a great deal on the pixel 8 pro , brilliant service from start to finish will definitely be using that store as staff are really helpful

2024年7月27日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi irene,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl providing a deal you are happy with.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Visited the store after other stores…

Visited the store after other stores not being to fix my problem with my account . Carl is a credit to the company

2024年7月27日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Simon,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store and the great service Carl has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Brilliant experience

Brilliant experience, Carl was amazing after my last bad experience in the same store

2024年7月29日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Linda,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl has turned around you experience.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

purchased home broadband.very happy…

purchased home broadband.very happy with in store service

2024年7月8日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Dian,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

recently upgraded

recently upgraded. they helped me chose the perfect plan. really good service

2024年7月17日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Ian,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with your new plan.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Girls very helpful and friendly

Girls very helpful and friendly

2024年7月22日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Seanna Stobbart South Shields

We dealt with Seanna Stobbart at the South Shields store. She was extremely helpful and thorough in her product knowledge. She was able to satisfy our needs of what we required in an efficient and friendly manner. She displays excellent customer service skills and is a credit to your company.

2024年6月17日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Wendy,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service

2024年6月12日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Julie,

This is a great review for our South Shields store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

The staff were extremely helpful

The staff were extremely helpful, Simon sorted out my phone problems.

2024年6月6日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Irene, thank you for your feedback. It's great to see Simon was able to help.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Advisor

The advisor who I seen was polite, friendly and helped me. He us a credit to you company.

2024年5月31日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Lyndsay. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service as always from local…

Great service as always from local branch

2024年5月29日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Maureen,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Carl was amazing and helped me with…

Carl was amazing and helped me with loading a memory card when nobody else would help

2024年5月24日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi Carole,

Thank you for taking the time to review, it's great to hear about your recent experience and feedback for Carl.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Brilliant, friendly staff and great service!

2024年4月27日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cole was good brilliant service

2024年4月26日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful and talked me through…

Really helpful and talked me through the process of my new contact and phone. Highly recommend.

2024年4月26日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service lovely staff

2024年3月28日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Thanks for five star review, Barbara - it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service

2024年3月27日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Thanks for the brilliant feedback, Keith! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great very helpful

2024年3月11日
自発的なレビュー
Vodafone UK - South Shields ロゴ

Vodafone UK - South Shields からの回答

Hi there,

Thanks for the brilliant feedback! It's really appreciated.
Vodafone Social Media Team

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