TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... もっと見る
企業が回答しました
所在地
所在地を変更Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... もっと見る
企業が回答しました
Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... もっと見る
企業が回答しました
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
企業が回答しました
企業情報
Vodafone UK - Southampton West Quay について
当該企業による記述
連絡先
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, 英国
4.9
優良
402件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Sukh was very informative and helpful
Sukh was very informative and helpful, would recommend.
2025年10月13日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Fantastic experience at Vodafone with…
Fantastic experience at Vodafone with Harry. Wx
2025年10月11日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Disappointed experience with Vodafone
Title: Disappointing Experience with Vodafone
Rating: 1/5 stars
Store: Southampton Vodafone in westquay;
Customer advisor: Kam he was very unprofessional and unresponsive person and left me in the hallway and served other customer.
I'm extremely dissatisfied with the service I received from Vodafone. The network coverage in my area is consistently poor, with frequent dropped calls and slow data speeds. Despite numerous complaints, the issues remain unresolved.
The customer support team has been unhelpful and unresponsive. It takes ages to get through to someone, and even then, they seem more interested in following scripts than resolving my problems.
Update: I've been with Vodafone for years, but their recent price hikes and declining service quality have made me question their value for money.
2025年10月4日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Asia,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
New phone
I went in to get a new Phone and Rachel was very friendly and helpful. She answered all my questions and made it very stress free!
2025年10月4日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Becky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jake was so kind and helpful when…
Jake was so kind and helpful when upgrading my phone. Broke everything down and made it really simple whilst I was with my two screaming children!!
Thanks Jake!! The best!!
2025年10月4日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Holly,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Southampton West Quay からの回答
Hey Davey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problems sorted with good experience.
Went to Vodaphone to sort out a couple of mistakes that I had made with emails etc...Alek the assistant manager at West Quay Southampton was so good. He sorted it out for me with patience, kindness and professionalism.
Also Dillion member of staff was very sweet and efficient.
Thank you both.
2025年9月16日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hi. Thank you for your review for Alek and Dillion. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He is very good and friendly
He is very good and friendly. Above all the island is sinking
2025年9月12日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
This island is sinking!!
2025年9月2日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
We appreciate your feedback, thanks for your time.
Vodafone Social Media Team
This island is sinking!!!!
2025年9月1日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Isabel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Southampton West Quay からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Southampton West Quay からの回答
We appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Brilliant customer service
Got all the advice I needed and walked out with a new SIM meeting my requirements.
2025年8月10日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Lynx,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Southampton store to send my…
Went to Southampton store to send my galaxy s24 ultra for repair 9/7/25 more than 2 weeks later called them and they said they didn't receive the phone for repair so they said they will send me replacement which was downgrade to s24 what a joke again well done Vodafone
2025年7月26日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Peter,
We sincerely apologize for the inconvenience you have experienced with our repairing service. Our goal is to provide a seamless and reliable service, and it is clear that we have not met your expectations in this instance.
Ideally, the phone should not have been downgraded. We will be glad to look into this and sort it out for you. Please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Brilliant service from a member of…
Brilliant service from a member of staff who went out his way to help. Completely unrelated to any purchase of vodaphone.
2025年7月17日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Southampton West Quay からの回答
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It’s a really great and helpful service.
2025年5月20日
自発的なレビュー
Vodafone UK - Southampton West Quay からの回答
Hey Máté,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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