Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... もっと見る
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60 Chapel Street, PR8 1BZ Southport, GB
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Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... もっと見る
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Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.
企業が回答しました
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... もっと見る
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I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... もっと見る
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当該企業による記述
60 Chapel Street, PR8 1BZ, Southport, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Great service as always from everyone in the Southport store. They were extremely busy when I visited but they still managed to help me with my phone issue. I never go anywhere else!

Vodafone UK - Southport からの回答
I was very impressed with how both the Manager and Kathy helped me, (having being nearly 80 and bit of
'techno-dinosaur) Advising me on the best new contract, but also giving me some tech advice on how to get the best from my phone. They were patient and kind.

Vodafone UK - Southport からの回答
Adele was very helpful, she always looks after me when I visit Southport store

Vodafone UK - Southport からの回答
The friendliness of the staff- Paul today - and the understanding of my fear of technology.
Paul was kind and patient
He did not make me feel inadequate, as some people do because of my fear & ineptitude around technology.
I have used the Southport Vodafone store for over 15 years and have always been delighted by the willingness, friendliness and knowledge of all the staff with whom I have dealt.
Many companies try to get me to chance to their provider services but because of the staff in the Southoort store, I remain loyal to Vodafone.
Thank you, Paul and staff.

Vodafone UK - Southport からの回答
The lovely sales adviser Kathy was brilliant, helpful and a good listner. Very good customer service. Also so seems very happy in her job.

Vodafone UK - Southport からの回答
Great service from Caleb at Southport branch today. Went in for advice about settings and travelling abroad … everything explained very clearly … and Caleb helped me make some savings too!

Vodafone UK - Southport からの回答
Paul was so helpful on our visit today he gets ten out of ten excellent for service wonderfully done 😀😀

Vodafone UK - Southport からの回答
The knowledge and understanding of the assistance I received

Vodafone UK - Southport からの回答
I changed over to Vodafone for its Global Network from 3. This was on 1st April, I still have no network. I have been in store, on the phone and been asked to wait 48 hours, technical issues, portin issues, staff are working on it. Today I have been told I still have to wait again until next Tuesday. THIS IS COMPLETELY UNACCEPTABLE. It is affecting my work, I have no network and no number. The staff have been nice but are all repeating themselves. It does not take 10 days to transfer a number from 3 to Vodafone…..I need it dealt with, waiting another week is just disgraceful!

Vodafone UK - Southport からの回答
The care and attention to my.problem today was absolutely superb.
Paul the Southpirt store was fantastic.
Can not praise the entire staff enough.
Anne Taylor

Vodafone UK - Southport からの回答
Paul the manager shown exceptional customer service. He not only did ge do what i asked but checked my broadband price as well. Which was over and above. Would definitely recommend this shop.

Vodafone UK - Southport からの回答
Cathy was great. Very helpful and did everything to help us get the best deal

Vodafone UK - Southport からの回答
What a Fantastic experience we had at Southport Vodafone Kathy was brilliant and gave us very good customer service she was very knowledgeable and helpful about the products Thsnk you

Vodafone UK - Southport からの回答
I dealt with a lovely young lady Beth was on her name badge but her name was Bethany she was very polite and friendly she was extremely helpful with any questions I had also in terms of what I was looking for she is a credit to your team

Vodafone UK - Southport からの回答
Top service from everyone in the Southport store! Thanks again

Vodafone UK - Southport からの回答
Paul was exceptional and really helpful when looking for my new sim upgrade

Vodafone UK - Southport からの回答
Caleb was extremely pleasant to talk to and an incredibly considerate advisor - listened to all my needs and came up with the perfect package. Excellent customer care.

Vodafone UK - Southport からの回答
Very friendly welcome . Brilliant service from Kathy who explained everything in great detail and had endless patience when explaining the process to us . She made what can be a total nightmare a totally painless experience. Thank you !

Vodafone UK - Southport からの回答
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